— Suzanne McClure
Into re-upsane time
 I will NEVER put myself thru this ridiculous procedure to CONTINUE with AEP. 30 minutes on the phone, repeating the same questions again 3 times, drove me to insanity. Directions on the letter did not comply with system. NEVER AGAIN1 

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Into re-upsane time

 I will NEVER put myself thru this ridiculous procedure to CONTINUE with AEP. 30 minutes on the phone, repeating the same questions again 3 times, drove me to insanity.

Directions on the letter did not comply with system. NEVER AGAIN1 

Plans, Rates, and Promotions :

Order Experience :

Billing and Account Management :

Customer Service :

Likely to Recommend :
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The best review categories for AEP Energy are their plans and pricing, rated at 1.3 out of 5, and the order experience, rated at 1.0 of 5.
  — Matt
Horrible company
 Horrible customer service, sent my account to collections with no notice. I have DPL as the local company and AEP was the Supplier. their rates went... 

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Horrible company

 Horrible customer service, sent my account to collections with no notice. I have DPL as the local company and AEP was the Supplier. their rates went through the roof and the customer rep would not help at all. I switched because of this. then I got a collections notice less than a month later for a balance of less than $50. What company doesn't contact the customer first and just sends someone to collections. I have no problem paying them as I have since I found out what was owed. Now I have to fix the credit ding because of this. I would not recommend this company to anyone. 

Plans, Rates, and Promotions :

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  — Debbi
Power supply drains
 My husband and I began to worry we had an electrical problem throughout our home. Then I recalled when the dimming started. It was when I switched to ... 

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Power supply drains

 My husband and I began to worry we had an electrical problem throughout our home. Then I recalled when the dimming started. It was when I switched to aep.
Once I switched away from them, it stopped. They can not supply enough power to my home. I wouldnt recommend them. 

Plans, Rates, and Promotions :

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  — Suzanne McClure
Into re-upsane time
 I will NEVER put myself thru this ridiculous procedure to CONTINUE with AEP. 30 minutes on the phone, repeating the same questions again 3 times, dro... 

More

Into re-upsane time

 I will NEVER put myself thru this ridiculous procedure to CONTINUE with AEP. 30 minutes on the phone, repeating the same questions again 3 times, drove me to insanity.

Directions on the letter did not comply with system. NEVER AGAIN1 

Plans, Rates, and Promotions :

Order Experience :

Billing and Account Management :

Customer Service :

Likely to Recommend :
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Customer Review Summary

5 Star Reviews
 
0%
4 Star Reviews
 
0%
3 Star Reviews
 
0%
2 Star Reviews
 
25%
1 Star Reviews
 
75%
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Constellation Energy is one of the largest conglomerates in North America. They operate over 35 power plants in 11 states and are one of the leadin...

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Constellation Energy is one of the largest conglomerates in North America. They operate over 35 power plants in 11 states and are one of the leading competitive suppliers of electricity and natural gas, as well as Baltimore Gas & Electric, their regulated utility in central Maryland.

In 2012 Constellation was purchased by Exelon, which has business activities in 47 different states. Exelon is the largest competitive power generator in the United States and is the second largest electricity and natural gas supplier in America.


Read Constellation Reviews

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36 Month Home Power Plan


7.49¢
per kWh
36
month term
more info

36 Month Home Power Plan


Plan Info
Term Length :  36 months
Plan Type :  nonrenewable
Early Termination Fee :  $150
Monthly Recurring Charge :  $0.00

Documents
Terms of Service
Disclosure Statement

Pricing
Rate @ 2,000 kWh :  7.49¢
Rate @ 1,000 kWh :  7.49¢
Rate @ 500 kWh :  7.49¢




This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of Constellation

Our analysis of AEP Energy

AEP Energy is the retail electricity and natural gas arm of American Electric Power. AEP ranks among the nation's largest generators of electricity and is the nation's largest electricity transmission system with major supply infrastructures in Texas, Ohio, Virginia, West Virginia, Tennessee, Indiana, Michigan, Oklahoma, Kentucky, Arkansas and Louisiana.

In 2012, AEP began to make major efforts towards expanding into the realm of retail energy with purchases of Blue Star Power in Illinois, as well as plans to pursue retail energy sales in Texas and Ohio. It is expected they will continue to expand into the retail natural gas and electricity markets across the United States.


LifeEnergy 24


7.19¢
per kWh
24
month term
more info

LifeEnergy 24


Plan Info
Term Length :  24 months
Plan Type :  Fixed Rate
Early Termination Fee :  $149
Monthly Recurring Charge :  $9.99

Documents
Terms of Service
Disclosure Statement

Pricing
Rate @ 2,000 kWh :  7.19¢
Rate @ 1,000 kWh :  7.19¢
Rate @ 500 kWh :  7.19¢




Pennsylvania Energy Ratings

score for AEP Energy:


( 3.1 / 5 )
See how ratings work
All Providers Ranked From High To Low
  — Ford
Negative 1 REVIEW Company and Customer Service is awful and is the biggest SCAM- do not USE
 Horrible experience- liars and over billed over 500 bucks and customer service is horrible!!!!!!!! 

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Negative 1 REVIEW Company and Customer Service is awful and is the biggest SCAM- do not USE

 Horrible experience- liars and over billed over 500 bucks and customer service is horrible!!!!!!!! 

Plans, Rates, and Promotions :

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Billing and Account Management :

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Likely to Recommend :
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Updated: 01-23-2019
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