We currently recommend electricity plans from Constellation, LifeEnergy, NextEra Energy Services Pennsylvania and Frontier Utilities

Review for Gateway

(3.6 / 5)

  I've been with Gateway for awhile now and Its been good so far when it comes to providing gas and all these type of products. Im hoping I can be with them in the future since it is affordable compared to other companies and I am quite in a budget.

calltin
March 15th, 2017

Billing and Account Management
Customer Service
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Price, Plans and Promotions

misleading promo

(1 / 5)

  I signed up for a plan with a variable rate. I received my first bill which covered a partial billing cycle (20 days) and all was well. Where things went wrong was my expectation to receive a full 30 day billing cycle at the low introductory rate. Needless to say, the rate went up by about 20% on the next billing cycle, and when I called to explain that I expected the introductory rate for a complete 30 day billing cycle, the rep could not grasp this simple concept and repeatedly offered to switch me to a fixed rate plan. Unless consumers are completely insipid, I find it hard to beleive that this was the first time this rep has taken a complaint call about this issue. I'm glad I only signed up for month by month, because I cannot stand slick b.s. sales tactics. Once I am gone I will never come back. Their loss.

D West
July 13th, 2011

Billing and Account Management
Customer Service
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Price, Plans and Promotions

Lowest price in Oncor!

(4 / 5)

  Found them through Power to Choose's web site. I sorted by price and they were the lowest price and had a $50 visa card. No brainer!

J. Provost
May 29th, 2009

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions