The best review categories for Gateway Energy Services are , rated at 0.0 out of 5, and , rated at 0.0 of 5.
  — D West
misleading promo
 I signed up for a plan with a variable rate. I received my first bill which covered a partial billing cycle (20 days) and all was well. Where things... 

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misleading promo

 I signed up for a plan with a variable rate. I received my first bill which covered a partial billing cycle (20 days) and all was well. Where things went wrong was my expectation to receive a full 30 day billing cycle at the low introductory rate. Needless to say, the rate went up by about 20% on the next billing cycle, and when I called to explain that I expected the introductory rate for a complete 30 day billing cycle, the rep could not grasp this simple concept and repeatedly offered to switch me to a fixed rate plan. Unless consumers are completely insipid, I find it hard to beleive that this was the first time this rep has taken a complaint call about this issue. I'm glad I only signed up for month by month, because I cannot stand slick b.s. sales tactics. Once I am gone I will never come back. Their loss. 

Plans, Rates, and Promotions :

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Billing and Account Management :

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Likely to Recommend :
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  — J. Provost
Lowest price in Oncor!
 Found them through Power to Choose's web site. I sorted by price and they were the lowest price and had a $50 visa card. No brainer! 

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Lowest price in Oncor!

 Found them through Power to Choose's web site. I sorted by price and they were the lowest price and had a $50 visa card. No brainer! 

Plans, Rates, and Promotions :

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Billing and Account Management :

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Likely to Recommend :
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Customer Review Summary

5 Star Reviews
 
0%
4 Star Reviews
 
33%
3 Star Reviews
 
33%
2 Star Reviews
 
0%
1 Star Reviews
 
33%
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Constellation Energy is one of the largest conglomerates in North America. They operate over 35 power plants in 11 states and are one of the leadin...

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Constellation Energy is one of the largest conglomerates in North America. They operate over 35 power plants in 11 states and are one of the leading competitive suppliers of electricity and natural gas, as well as Baltimore Gas & Electric, their regulated utility in central Maryland.

In 2012 Constellation was purchased by Exelon, which has business activities in 47 different states. Exelon is the largest competitive power generator in the United States and is the second largest electricity and natural gas supplier in America.


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36 Month Home Power Plan


7.49¢
per kWh
36
month term
more info

36 Month Home Power Plan


Plan Info
Term Length :  36 months
Plan Type :  nonrenewable
Early Termination Fee :  $150
Monthly Recurring Charge :  $0.00

Documents
Terms of Service
Disclosure Statement

Pricing
Rate @ 2,000 kWh :  7.49¢
Rate @ 1,000 kWh :  7.49¢
Rate @ 500 kWh :  7.49¢




This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of Constellation

Our analysis of Gateway Energy Services

Gateway Energy Services was founded in 1997 in New York to sell natural gas. In 199 they expanded their coverage to retail electricity and natural gas in both New York and New Jersey. They expanded to provide electricity and/or natural gas to residential and commercial customers in 26 deregulated markets across Pennsylvania, Kentucky, New York, New Jersey, Texas, Ohio, Maryland, Virginia, the District of Columbia and Ontario, Canada. In 2011 Gateway Energy Services was purchased by Direct Energy.

Direct Energy is the largest competitive retailer of energy and related services in North America. With operations across Canada, Texas and the north-eastern United States, Direct Energy delivers $8 billion of energy and related services to over five million residential and commercial customers. They operate generation assets, as well as retail electricity services in multiple states across the US.

Direct Energy is a member of Centrica, group of companies provides energy and other services with more than 32 million customer relationships.


LifeEnergy 24


7.19¢
per kWh
24
month term
more info

LifeEnergy 24


Plan Info
Term Length :  24 months
Plan Type :  Fixed Rate
Early Termination Fee :  $149
Monthly Recurring Charge :  $9.99

Documents
Terms of Service
Disclosure Statement

Pricing
Rate @ 2,000 kWh :  7.19¢
Rate @ 1,000 kWh :  7.19¢
Rate @ 500 kWh :  7.19¢




Pennsylvania Energy Ratings

score for Gateway Energy Services:


( 2 / 5 )
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  — Calltin
Review for Gateway
 I've been with Gateway for awhile now and Its been good so far when it comes to providing gas and all these type of products. Im hoping I can be with ... 

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Review for Gateway

 I've been with Gateway for awhile now and Its been good so far when it comes to providing gas and all these type of products. Im hoping I can be with them in the future since it is affordable compared to other companies and I am quite in a budget. 

Plans, Rates, and Promotions :

Order Experience :

Billing and Account Management :

Customer Service :

Likely to Recommend :
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Updated: 01-22-2019
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