“ Buyer beware! I spoke with PEPCO and learned that Inspire's energy rates are double PEPCO's rates. I was paying almost 16 cents per kilowatt hour versus under 8 cents for PEPCO's energy rates. PEPCO did say that there are third party providers who charge lower than PEPCO, so I will explore further. I was told energy rates were the same by the Inspire sales team and of course would prefer renewable energy where it's available. I recommend against going to Inspire. ”
“ This is a scam. My energy bill is usually around $200, l signed up after l was told l would save. My bill has been in the $300-400 range. Never sign up with them. Useless company ”
“ They changed MY electric account without MY permission and without ever speaking with ME or obtaining MY signature or approval. MY electric bills have doubled and even tripled!! I don't care who lives with me, it is my electric account, my responsibility and noone other than me has authority to change anything. I hold INSPIRE totally accountable for fraud!!!! ”
“ Dont fall for the BS of renewable energy. Just another 3rd party supplier with shady sales tactics. If a salesman happens to approach you, dont fall for any pressured tactics. Their ridiculously high rates are slightly cheaper on their website!!! ”
“ i was told by the salesman that my bill would be 109.99 every month. i was never told that was only their portion of the bill. i was made to believe that would be my entire energy bill, which is my average bill for the year. so i have been paying double until my contract ends. such a scam!!!!!!!! do not sign up!!!!!!!!!!!! i am waiting for a class action suit to join!!!!!!!!!!!! ”
“ Girl came to my door and sold me on it. I used to pay $60/mo. Now I pay $150/mo. Best part is that she came back a few months ago asking again to lower my electric bill. She swore she had never been in my neighborhood. Say what? I can't afford to double my bills...neither can you. Buyer beware. ”
“ I joined because they offered a lower rate but they didn't inform me that they would hike up the rate to double what it should be whenever they please and now I'm stuck with a $300 light bill for a single person. ”
“
I spoke with reps at a reputable grocery store. Went against my usual MO and trusted what they said was true. I agreed to a "usage monitor" to see how their monthly would compare to my current. Wrong. My fault for trusting, but I signed up for a service transfer. 100% misrepresentation.
When I realized this, I called Inspire and was reminded numerous times that I signed the contract. "Did you sign anything?" "Did you sign the iPad?" "You signed your name"... obviously a very common complaint. I finally told the exceedingly bright and cheery woman on the phone that I heard her the first 5 times and she could stop reminding me that I believed her rep's lies.
So, at this point, I was still hoping that shady recruitment notwithstanding, that the entry would be from green sources and wouldn't cost me any more than I was already paying. I had my current rate in hand and she said "you will be charged X from us" which matched my current rate exactly. So I figured what the heck, I really like the idea of renewable energy so I'll give it a shot.
Well, I was correctly charged that rate month one. The next bill came and my rate had been raised 26%. Im willing to pay a little more for renewal energy. But 26% hike is obviously not to cover costs. It's to line pockets.
This is the kind of company who is playing on conservationally conscious people who are trusting that a renewable energy company will be on our side as well as the planet's. It's not. Inspire is out to rip you off under the guise of renewable energy. Shame on them and shame on me for trusting. I went against my usual M.O. that day and learned my lesson. ”
“ 2 young men in black sweater jackets with pink Inspire insignia came to my door on a Saturday. Wanted to see my electric bill or have me give information from it. Started conversation flashing a card stating I should have seen pie charts of something on my bill and stated in a VERY condescending manner that I didn't respond to questionnaire on the bill like I was supposed to. Said they would wait while I got bill, told them I didn't want to do it right then. the pushy one tried more and the other one cut hum off stating thank you goodbye. He realized I was wary of a scam. ”
“ Very bad customer service. Just got off the phone with an extremely rude supervisor by the name of Anya who came off as antagonistic from the get-go, after I thought I'd successfully resolved the issue with another customer service representative. The dispute had to do with a huge jump in my electric bill, and I wish I had poked around the reviews before I'd signed up with them. It seems to be a very common complaint. I've terminated services, and hope that is the end of it. I commend the cause, i.e. clean energy, but not the delivery. I'll be looking around for other clean energy providers. ”
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