How the Ratings Work

We aggregate data from multiple sources, including our customer reviews from various states, hourly energy rates, Public Utility Commission complaint statistics, JD Power & Associates ratings, company standings with the Better Business Bureau, telephone and online surveys. We also take into account individual plan types, standard features offered by each electricity provider, account management features, customer rewards and incentive programs. Additionally, we test customer service wait times, order cycles, and dozens more data points to provide a comprehensive view of Pennsylvania electricity and gas providers.

PA Energy Ratings recognizes that customers may use our site to justifiably complain about poor service and bad experiences with individual natural gas and electricity providers. However, our goal is not to be a complaint forum, but rather a community that takes many different aspects of a company into account in order to provide a balanced and fair overview to help benefit consumers.

PA Energy Ratings provides shoppers the opportunity to take an active hand in their deregulated energy markets. When customers rate, everyone wins.

Company	Ranking	Rating (0-5)	Stars
Constellation	1	4.22
Frontier Utilities	2	3.76
Powervine Energy	3	3.75
Indra Energy	4	3.75
Energy Harbor	5	3.59
TriEagle Energy	6	3.55
Clearview Energy	7	3.5
Major Energy	8	3.5
APG&E	9	3.42
Santanna Energy Services	10	3.12
XOOM Energy	11	3.02
Think Energy	12	3
American Power & Gas	13	2.92
Rushmore Energy	14	2.82
Provision Power & Gas	15	2.62
Direct Energy	16	2.52
NRG Home	17	2.41
CleanSky Energy	18	2.25
Spark Energy	19	2.24
Just Energy	20	2.09
Green Mountain Energy	21	2.06
Y.E.P.	22	2
Park Power	23	2
Discount Power Inc.	24	2
Residents Energy	25	2
Respond Power	26	2
Rhoads Energy	27	2
RPA Energy	28	2
Hudson Energy	29	2
SmartEnergy	30	2
Sperian Energy	31	2
Star Energy Partners	32	2
Talen Energy	33	2
Plymouth Rock Energy	34	2
UGI EnergyLink	35	2
VCharge	36	2
Volunteer Energy	37	2
WGL Energy Services	38	2
Pennsylvania Gas & Electric	39	2
National Gas & Electric	40	2
Vista Energy	41	2
Stream Energy	42	2
PAG&E	43	2
Ambit Energy	44	2
Inspire Clean Energy	45	2
Mint Energy	46	2
Palmco Energy	47	2
Town Square Energy	48	2
Viridian Energy	49	2
North American Power	50	2
IGS Energy	51	2
Source Power & Gas	52	2
IDT Energy	53	2
NOVEC Energy Solutions	54	2
Agway Energy Services	55	2
Symmetry Energy Solutions	56	2
CleanChoice Energy	57	2
Community Energy	58	2
Dynegy Energy Services	59	2
Energy Co-op	60	2
ENGIE	61	2
Great American Power	62	2
Mack Services Group	63	2
AEP Energy	64	2
NorthStar Gas	65	2
NextEra Energy Services	66	1.98
Public Power	67	1.44
Tomorrow Energy	68	1.31
Verde Energy	69	1.22
Kiwi Energy	70	0
Spring Power & Gas	71	0