The best review categories for Santanna Energy Services are their customer service, with an average of 4.0 stars, and their billing & account management system, with an average of 4.0 stars.

Recent Good Review from Ruggeri

Everything was fine but I found a better price
I subsequently found a better price so I recently switched.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Ruggeri from West Chester, PA on June 22nd, 2021


Most Recent 5 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Great prices
It was so easy to change for lower prices
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Met from Marcus Hook, PA on October 8th, 2019
Thank you for your important feedback and awesome 5 star rating! Here at Santanna Energy we strive to give you the best customer experience and competitive prices for all of your gas and electric product needs.
— Santanna Energy Services



Most Recent 4 Star Reviews

2 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Everything was fine but I found a better price
I subsequently found a better price so I recently switched.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Ruggeri from West Chester, PA on June 22nd, 2021
Can Use Better Customer Service Operators
The customer service people were helpful but it takes a very long time to get thru to a live person. It also takes a long time to set up the account and verification, otherwise good.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

MIO from Malvern, PA on October 18th, 2019
Thank you for your important feedback on our Customer Service representatives stellar performance. Here at Santanna Energy Services, we strive to give you superior customer service on every call. Please let me be the first to thank you for being a part of the Santanna family.

— Santanna Energy Services



Most Recent 1 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
DO NOT KNOW WHAT THEY ARE DOING
Totally screwed up my accounts, said I was purchasing Electric when that was not true. After 2 months of straightening out my issue. I get insulted with a bill. AFTER CALLING TO GET THIS RESOLVED THEY KEPT DISCONNECTING ME.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

DO NOT USE THEM from Lansdale, PA on January 13th, 2020
Hello,

I'm here from SES here to assist you. Please feel free to contact the us directly for further assistance on this matter and be sure to request the Quality Assurance Supervisor to escalate your billing concerns further. Our team is standing by to help.



Thank you
— Santanna Energy Services



Electric Plans & Rates


Recommended Plans
All Plans
Plan Name
Company
/
Rating
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
36 Month Fixed Rate
36 month
Fixed Rate
9.15¢ / kwh
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
8.99¢ / kwh
$0.00 monthly recurring charge
6 Month Fixed Rate
6 month
Fixed Rate
8.99¢ / kwh
$0.00 monthly recurring charge
6 Month Fixed Rate
6 month
Fixed Rate
9.20¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
8.49¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
9.29¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
10.10¢ / kwh
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
9.39¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
9.29¢ / kwh
$0.00 monthly recurring charge
  • NEW CUSTOMERS ONLY!
  • Best 3 Month Plan
    3 month
    Fixed Rate
    5.80¢ / kwh
    18.4% under market rate
    Compared to the current Met Ed rate of 7.1100¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    9.90¢ / kwh
    $0.00 monthly recurring charge
    24 Month Fixed Rate
    24 month
    Fixed Rate
    11.24¢ / kwh
    $1.99 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    10.29¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    10.79¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    9.79¢ / kwh
    $0.00 monthly recurring charge
    6 Month Fixed Rate
    6 month
    Fixed Rate
    10.90¢ / kwh
    $0.00 monthly recurring charge
    24 Month Fixed Rate
    24 month
    Fixed Rate
    9.64¢ / kwh
    $0.00 monthly recurring charge
    Best 18 Month Plan
    18 month
    Fixed Rate
    9.08¢ / kwh
    $0.00 monthly recurring charge
    18 Month Fixed Rate
    18 month
    Fixed Rate
    9.09¢ / kwh
    $0.00 monthly recurring charge
  • NEW CUSTOMERS ONLY!
  • 18 Month Fixed Rate
    18 month
    Fixed Rate
    10.69¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    9.39¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    12.12¢ / kwh
    $1.99 monthly recurring charge
    24 Month Fixed Rate
    24 month
    Fixed Rate
    10.19¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    9.49¢ / kwh
    $0.00 monthly recurring charge
    4 Month Fixed Rate
    4 month
    Fixed Rate
    6.65¢ / kwh
    6.5% under market rate
    Compared to the current Met Ed rate of 7.1100¢ / kwh
    $0.00 monthly recurring charge
    24 Month Fixed Rate
    24 month
    Fixed Rate
    13.39¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    13.25¢ / kwh
    $0.00 monthly recurring charge
    6 Month Fixed Rate
    6 month
    Fixed Rate
    13.86¢ / kwh
    $1.99 monthly recurring charge