APG&E, formerly Affordable Power and founded in 2004, has grown to serve thousands of customers in the state of Texas. APG&E is present and servicing retail customers in Texas, Pennsylvania, New York, New Jersey, Maryland and Illinois.
Our Grading of APG&E
APG&E Plan Summary
Customer Reviews of APG&E
Most Recent APG&E Reviews
good — gabaldon from Dallas TX
I switched into a low rate and when it ended I went with another company. The other company dragged their feet which caused a month hangover. I called APG&E and they gave me another month with the same low rate. — Steve from Dayton OH
I recently signed up with APG&E for electricity service for my home. It was super easy. It took me under 3 minutes to sign up for service. Their price plans were transparent...no gimmicks. Very fair and affordable rates. Called their customer service line to check on my bill date. The customer service agent was extremely helpful and got me squared away in minutes. So glad I signed up with them! — Cindy in Houston, TX from Bellaire TX
4-5 Star Reviews: 6 (13%)
2-3 Star Reviews: 3 (7%)
I GUESS THAT THE SERVICE IS FINE, BUT AFTER SENDING OUT MULTIPLE MESSAGES TO THEIR CUSTORMER SERVICE I JUST CANNOT GET A BILL FROM THEM. THEY DO NOT SEND ANY AND IF I DID NOT KNOW ABOUT WHEN THE BILL IS DUE, GO TO THEIR WEBSITE AND OBTAIN ONE THAT WAY, I WOULD LIKE MANY OTHERS LIKELY BE FACING A DISCONNECT. I WILL AGREE THAT THEY NEED TO GET THEIR CUSTOMER SERVICE ACT TOGETHER.
1-2 Star Reviews: 27 (60%)
My first contract with APG&E was fine, I got a really low rate and had no problems, but when my term was up I called customer service and asked what new contracts were available to renew my service with them. The agent told me a price that was ok (not good), but promised a $25 credit after my 1st month. I asked if there was a cancellation fee if I wanted to end my contract and he said NO. I signed up and when they sent me the contract in the mail 3 weeks later, there was a $150 cancellation fee! I had 3 days to cancel without a penalty (using the early termination required by law). When I called customer service and asked to cancel my contract THEY HUNG UP ON ME! I called back, and once again as soon as I said that I wanted to cancel, the agent hung up again! I was able to eventually cancel my contract after faxing and mailing my request. Stay far away from this company!
What is the cheapest plan that APG&E has?
The cheapest plan APG&E has is TrueSimple 12, with rates starting at 8.13¢. This is a 12 month plan. You can find details for that plan here.
Where can I order APG&E natural gas?
APG&E does not have any natural gas plans
What do customers think about APG&E?
That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average APG&E customer review is 1.9 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.