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How can I start new PECO service?
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Getting set up with PECO is easy and convenient. Just visit the PECO web site to start, stop, or move electric and/or gas service.
PECO remotely connects and disconnects electric service. All connects and disconnects are processed starting at 8 AM. If you request your electricity shut off you will not have power after 8 AM on the day you choose to stop service.
Customers can also set up service by calling PECO customer serivce (1-800-494-4000).
Be ready to supply:
- Service Address: The address where you want your service turned on or switched.
- The start date for electricity service.
- Personal Information: You will need to provide your Social Security Number or driver's license information.
- PECO will do a soft credit check to determine if a deposit is required.
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Will I need to pay a deposit when I sign up for PECO energy?
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Credit Rating -- PECO has the right to check your credit history and level of credit risk to determine whether a security deposit is necessary. Other factors include whether the customer was previously disconnected or has unpaid energy bills.
TIP -- Be sure to unfreeze your credit. If you have frozen your credit with any of the major credit agencies, you will need to have it temporarily unfrozen before you submit a new service request.
Pay a Deposit -- PECO must notify you in writing within 3 business days about the specific reasons why you are required to pay a security deposit. PA law states that deposits cannot be greater than an estimated two months usage.
Customers have 21 days after the utilty sends the deposity request notification to make a payment. However, customers have three months to pay the full deposit. PECO can hold the deposit for 24 months. If the customer pays their bill in full and on time for 12 consecutive months, the deposit will earn interest.
Customers also have the right to use a guarantor who is a credit-worthy customer with PECO and can pay your bills if you fail to do so.
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How do I get the cheapest PECO rate?
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Shopping for a new PECO Customer Choice Plan can seem bewildering at first. Once you understand how it works, though, it's an easy and straightforward process. That said, you should have these three things with you when you shop for electricity.
- Your current bill. Your past usage per billing period can help you estimate a how much a plan might cost you each month.
- The current PECO PTC and expiration date. Knowing the current PECO supply price lets you compare rates offered by retail energy suppliers. This way, you can get a better feel for what suppliers are offering, for how long, and if any of their incentives make their price work for your family's need.
- Your PECO of Pennsylvania customer account number. This 10 digit number is located on your bill. Having it handy lets you sign up with a retail supplier right away.
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What should I look for when shopping in the PECO area?
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The best way for a PA energy customer to avoid making a bad choice it to ask the right questions. That way, you can learn exactly the information that can save you money. When you shop for electricity service in Pennsylvania, always be sure to ask these important questions:
- Is the rate variable or is it fixed?
- Is the rate competitive with the current PECO supply rate?
- How long does the plan contract term run?
- Does the plan's contract term last longer than PECO's PTC rate?
- Does the plan include any recurring monthly charges?
- Does the plan have an early cancellation fee?
- Does the supplier offer any customer incentives or rewards programs?
- What happens when the contract expires?
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Who bills me for electricity or natural gas in the PECO footprint?
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PECO sends a single bill that outlines and adds up your monthly charges.
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What are the PECO terms of service?
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In PA, Customer Choice Plans must include Terms of Service that explain and identify specific charges and any fees a customer will face when they sign up for an electricity plan. Not all suppliers have the same terms. That's why all Pennsylvania energy choice customers should read and understand the terms of service and contract summary for any plan they are interested in before they sign on to the plan.
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What are early termination fees?
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Switching retail suppliers before a contract ends can involve paying early termination fees. These can take a big chomp out of your checking account you if choose to switch retail providers before your plan contract ends.
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Where can I find more information on my usage?
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PECO customers can request 12 months of their energy usage free of charge. This is most easily available through your PECO online account.
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What are PECO delivery and supply charges?
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In Pennsylvania, residential customers pay for both the cost to deliver their electricity as well as for the amount of electricity supply that they use.
- Delivery Charges are fixed rate charges (tariffs) representing the cost of transmitting electricity to your home via PECO's powers. The charges cover the PECO local infrastructure operating costs, maintenance, and ensures them a profit. Other usage-based charges are small costs from riders to fund projects, cover fees, etc. PECO's delivery charges must be approved by the Pennsylvania Public Utilities Commission (PAPUC). All PECO customers pay the same set Delivery rates no matter who supplies their energy.
- Supply Charges represent the price for the amount of electricity that you use. PECO customers can choose the "Price to Compare" (PTC) for their electricity supply. However, because of Pennsylvania's Energy Choice program, customers are free to also choose energy from competitive retail electricity suppliers.
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What are PECO PTC charges?
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When deregulation began in Pennsylvania, all utilities that wanted to participate in consumer choice had to sell off their generators. However, the PAPUC requires these utilities to provide electricity supply at a default rate to customers in their service territory who don't shop for a retail supplier. As a result, these utilities must purchase their electricity supply for the default rate from generator companies.
The PAPUC oversees PECO's default service rates. PECO's supply rate represent generation supply costs that are passed without mark up directly through the utility onto their customers. This default supply rate is also called the "Price to Compare" or PTC.
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What is the "Price to Compare" (PTC)?
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The PTC default rate represents the actual price (generation + transmission) the utility pays for the electricity. In other words, it not only includes the generator company's price for making the electricity but also the cost to transmit it from power stations over high tension power lines to PECO's local electrical switch yards. From there, the electricity is distributed throughout the PECO local electrical grid for delivery to homes.
In Pennsylvania, PECO sets its PTC rates by holding auctions to line up their electricity supplies. Currently, auctions are held twice a year to cover four delivery periods. Consequently, PECO's PTC rates change every March 1, June 1, September 1, and December 1. When the auctions are completed, the PAPUC must approve the prices for both the generation supply and transmission.
For customers, it means these electricity rates can vary seasonally; low some months, higher the next.
PECO Current PTC Residential Rate: 9.727 cents per kWh, expires 6/30/2023
NOTE: There are approximately thirty-five borough-owned public power systems in Pennsylvania. These purchase energy for their local residents. Many prohibit residents from shopping for their own provider. If you live in one of these communities, check with your local government to learn more.
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How Much Do PECO PTC Charges Cost?
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The DOE EIA estimates that the average Pennsylvania residence uses an average of 864 kWh each month. Therefore, an average PTC bill roughly breaks down like this:
|
Rate per 864 kWh Used |
Monthly Customer Charge |
Total |
PTC Supply Rate |
9.727 cents |
0 |
$84.04 |
Monthly Distribution Charges (excluding riders) |
$0.06609 per kWh |
$9.98 |
$67.08 |
Total Bill |
|
|
$151.12 |
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What is Pennsylvania energy choice?
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Pennsylvania electric consumers are free to choose their own competitive retail electricity supplier. These alternative suppliers shop deals with different producers on the wholesale market to offer competitive rates. As such, their rates are not controlled by PAPUC the same way that utilities are. This way, retail suppliers are able to offer competitively priced fixed rate plans for a variety of term lengths.
Though it can seem confusing, shopping electricity plans is an easy process. The trick is finding the one that meets your needs. That's why retail energy suppliers in Pennsylvania offer two types of plans:
- Fixed Rates have their price rate set for the same price over the term of the contract. Customers can count on stable energy rates on plans lasting from 6 to 36 months. However, many fixed rate plans come with early cancellation fees for breaking a contract early.
- Variable Rates Want to avoid getting tied to an electricity plan for months or years? Then choose a variable plan. Variable plan rates on these contracts can change from month to month depending on the price of the electricity supply. But while there's no contract, there's nothing to prevent your rate from going up one month or down the next. However, these plans don't have any termination fees and this allows customers the flexibility to shop for new rates and switch to better deals without paying any penalty.