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About Verde Energy

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Verde Energy is a retail electricity provider that offers service in Connecticut, Illinois, Massachusetts, New Jersey, New York, Ohio, Pennsylvania, and Texas.

Pennsylvania Energy Ratings Score:


( 3 / 5 )
Our rating criteria
All Providers Ranked From High To Low


Verde Energy Customer Engagement

6   Reviews

  Replies

Response Rate:
0.00 %




This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of Verde Energy




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6 Reviews and Replies for Verde Energy


verde energy
(5 / 5)

  I signed up for elect.rate 10.9 fixed 1 yr.and got back $100..perfect!! can cancel any time

leland
March 29th, 2018

Billing and Account Management
Customer Service
How likely are you to recommend
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customer satisfaction
(3.2 / 5)

  if you want to bring new energy to be the maximum service and fast.

vicko
December 13th, 2016

Billing and Account Management
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How likely are you to recommend
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Makes your bill higher
(1.8 / 5)

  I signed up thinking I would save money, but my energy bill almost doubled with the first bill I recieved. My supplier charge alone was more than my bill for electricity! I was very unhappy with their services and when I tried to cancel, it took three months to remove them! I was not happy.

Makes your bill higher
March 8th, 2017

Billing and Account Management
Customer Service
How likely are you to recommend
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Price, Plans and Promotions

Scam
(1.6 / 5)

  I signed up with verde energy i don't see any difference my bill they promised $100 cashback in two parts the first $50 after first 30 days i did what i was suppose to do its been 6 weeks now i haven't received it i called 4 times each time somebody tells me a different story plus now they want to switch me to another company i think are a scam

L whitemon
May 18th, 2018

Billing and Account Management
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Verde energy is a pathetic company
(1 / 5)

  I renewed my plan with Oasis and Verde is taking over Oasis and their contracts but isn't honoring the rates. I called Oasis and they said my contract expired in July but yet I renewed with a 18 month fixed rate contract in May. I contacted Verde and they said I'm enrolled in a variable rate plan which I would never do and have the email from Oasis showing I'm in a fixed rate program. Of course I printed out everything for the new contract. I called Verde today and told them to send me all of the information on my account but they said I'm not sure if we can because it's closed which is fine they were informed by email all calls would be recorded. My Attorney will be filing a case against Verde once they provide the information I requested.

Rich
October 2nd, 2018

Billing and Account Management
Customer Service
How likely are you to recommend
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Not Impressed
(1 / 5)

  I found this energy supplier and tried to sign up. After spending 2 hours on the phone trying to register with them I thought I was all set. Little to my surprise they called me back because they forgot information. They promised ne a gift card worth $50 and said I was all set. I never received a gift card and they never signed me. I callled to see about the gift card and was told i am not partnered with them. What a waste of time. Customer service was very unhelpful they didnt know what they were doing. Please try another energy company first. Save yourself the let down!

Much Improvement Needed
March 8th, 2017

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions


Updated: 10-17-2018
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