Our Grading of Santanna Energy Services
Customer Reviews of Santanna Energy Services
Most Recent Santanna Energy Services Reviews
I am very pleased with Santanna Energy. Both my electric and gas bill have gone down since I switched. — Tracy from Findlay OH
So far, so good — james morgan from North Lima OH
very happy so far — Terry from Warren OH
4-5 Star Reviews: 26 (74%)
I am very pleased with Santanna Energy. Both my electric and gas bill have gone down since I switched.
3-4 Star Reviews: 3 (9%)
Was given a confirmation said my rate would start on 1/1/21 but it didn' t. when I called on 2/7/21 the rep said I could not change my rate online i had to call.I was never informed of this or I would have done it. Now my new rate doesn' t start till march ? Why did they let me register online, had to confirm my address and account # , given a confirmation and a start date then not uphold there end.I sent all this info to the rep for review. We will see what happened.
2-3 Star Reviews: 2 (6%)
i don't know much yet.i am supposed to be on a budget but they keep changing the amount.i don't like that much but i don't know what i can do about it.
1-2 Star Reviews: 7 (20%)
DIDN'T LET ME KNOW MY CONTRACT WAS EXPIRING & MY GAS RATE JUMPED OVER 300% -- CALLED AS SOON AS I SAW FIRST BILL WITH NEW RATE, WOULDN'T DO ANYTHING SO I SWITCHED SUPPLIERS, BUT TAKES A COUPLE BILLING CYCLES & NEXT MONTH MY BILL WENT UP ANOTHER 200%
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What do customers think about Santanna Energy Services?
That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Santanna Energy Services customer review is 4.1 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.