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Frontier Utilities was founded in 2008 by two pioneers of the Australian and New Zealand retail electricity markets. In February of 2012, they were sold to a group of Texas based investors. The currently serve retail and commercial customers in both Texas and New York.

Our Grading of Frontier Utilities

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Frontier Utilities Plan Summary

Total Plans

3

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Customer Reviews of Frontier Utilities

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Most Recent Frontier Utilities Reviews  


100% Satisfied
Didn't take long to do and I'm now 100% green electric. Its not about savings, it's about using GREEN electric. Better for us and Mother Earth. Do your part. Go green for free. Also get 2, $50 Amazon gift cards for going green. Do your part to preserve our earth. No commitment required. Free to start/stop Spencer from Dublin OH

Good Customer service
No problem with them Robertf88 from Philadelphia PA

no problems
been with them 2 years no issues at all, not even during the 2 week freeze. Prices are average. Happier with them than I was with TXU! kurt from Killeen TX


4-5 Star Reviews: 29 (12%)



Good Customer service

No problem with them

Robertf88 from Philadelphia, Pennsylvania
June 20th, 2021

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3-4 Star Reviews: 5 (2%)



Good Customer service

No problem with them

Robertf88 from Philadelphia, Pennsylvania
June 20th, 2021

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2-3 Star Reviews: 36 (15%)



not enough time

not sure yet

john from Philadelphia, Pennsylvania
May 6th, 2021

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1-2 Star Reviews: 177 (73%)



DO NOT SWITCH TO FRONTIER ENERGY UTILITIES NO MATTER WHAT THEY OFFER

the problem: its impossible to cancel. i spent the better part of 2 days calling them. The first call i got right through to a person and she transferred me to their cancellations department. I waited on hold for 4 hours.. My phone died and i tried again. 4 more hours and it hung up on me.

I called in fuming and they said there isnt anything they can do that i just ahve to wait

who can handle waiting more than 4 hours? i have a life and work and cant afford to take days off work to cancelt his service which is about t o triple my rate and charge me a monthly fee of 9.95

people do not make the mistake of switching to this company, please choose someone else or go straight through PPL
the penny you save isnt worth it in the end

and you wont save they will jack prices up and kill you in a few months.

PAUL MICHAEL from Scranton, Pennsylvania
April 15th, 2021

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Frontier Utilities FAQs  


What is the cheapest plan that Frontier Utilities has?


The cheapest plan Frontier Utilities has is Online Premier - 12, with rates starting at 0.00. This is a 12 month plan.

Where can I order Frontier Utilities electricity?


Frontier Utilities has electricity plans in Texas, New Jersey, and Pennsylvania

Where can I order Frontier Utilities natural gas?


Frontier Utilities has natural gas plans in Ohio, and New Jersey

What do customers think about Frontier Utilities?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Frontier Utilities customer review is 1.9 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

All Frontier Utilities Plans  


Plan Name
Company
/
Rating
Length
Price
VS. Duquesne
12 Month Fixed Rate
12 month
Fixed Rate
8.29¢ / kwh
Best 12 Month Plan
12 month
Fixed Rate
6.89¢ / kwh
7.0% under market rate
Compared to the current Duquesne rate of 7.4100¢ / kwh
6 Month Fixed Rate
6 month
Fixed Rate
8.49¢ / kwh