Frontier Utilities -- Profile Analysis

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Frontier Utilities was founded in 2008 by two pioneers of the Australian and New Zealand retail electricity markets. In February of 2012, they were sold to a group of Texas based investors. The currently serve retail and commercial customers in both Texas and New York.

All Frontier Utilities Plans  


Plan Name
Company
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
12 Month Fixed Rate
12 month
Fixed Rate
8.99¢ / kwh
3.1% under market rate
Compared to the current PECO rate of 9.2760¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
7.39¢ / kwh
20.3% under market rate
Compared to the current PECO rate of 9.2760¢ / kwh
$9.95 monthly recurring charge
6 Month Fixed Rate
6 month
Fixed Rate
8.99¢ / kwh
3.1% under market rate
Compared to the current PECO rate of 9.2760¢ / kwh
$0.00 monthly recurring charge

Frontier Utilities Plan Summary

Total Plans

3

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Customer Reviews of Frontier Utilities

Reviews Overall

22nd place
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Most Recent Frontier Utilities Reviews  


Did I miss something on order form?
I only gave 3 stars on recommendations and price because I'm not sure if I read the agreement correctly and will have to contact them. My bill reflects the correct price per kwh but also has an additional customer charge of $9.95. I don't recall seeing that cost specifically but will look into it. John T. from Rural Ridge PA

Home owner
friendly and helpful Pat Beardshaw from Hartville OH

my switch
As a lot of people were upset about the other energy company I took the liberty to switch companies and I am glad I did. Pat from Denver PA


4-5 Star Reviews: 40 (13%)



Did I miss something on order form?

I only gave 3 stars on recommendations and price because I'm not sure if I read the agreement correctly and will have to contact them. My bill reflects the correct price per kwh but also has an additional customer charge of $9.95. I don't recall seeing that cost specifically but will look into it.

John T. from Rural Ridge, Pennsylvania
April 14th, 2024

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 6 (2%)



Good Customer service

No problem with them

Robertf88 from Philadelphia, Pennsylvania
June 20th, 2021

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

2-3 Star Reviews: 42 (13%)



not enough time

not sure yet

john from Philadelphia, Pennsylvania
May 6th, 2021

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

1-2 Star Reviews: 231 (74%)