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Frontier Utilities was founded in 2008 by two pioneers of the Australian and New Zealand retail electricity markets. In February of 2012, they were sold to a group of Texas based investors. The currently serve retail and commercial customers in both Texas and New York.

Our Grading of Frontier Utilities

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Frontier Utilities Plan Summary

Total Plans

5

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Customer Reviews of Frontier Utilities

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Most Recent Frontier Utilities Reviews  


Easy
When light got cutoff they turn them back on quickly James Caywood from Houston TX

Review
Good. Hope it stays that way. Frances Davis from Kaufman TX

Best value and quality
It was easy and seamless. They had the best price without all the fine print . Simple straight forward and no hassle . Value provider from Columbus OH


4-5 Star Reviews: 20 (10%)



No problems with Frontier Utilities

Access to Frontier was good, no hassles and application process straightforward

Bob from Malvern, Pennsylvania
March 11th, 2019

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3-4 Star Reviews: 4 (2%)



thought i signed up, but service never started

I thought Ihad signed up but service has not yet started. I filled out the information on November 15th with Frontier with the 6-month at 6.99.

Jim from Pittsburgh, Pennsylvania
January 17th, 2019

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2-3 Star Reviews: 33 (16%)



Stay away!

Frontier Utilities gave me a great rate for 6 months and said that they would send a letter to let me know that my agreement was up and it would give the option to continue or cancel. I found a better rate with another company and tried to cancel Frontier Utilities through e-mail and phone and it still showed on my bill, however the rate went from 7 cents a kWh to almost 13 cents a kWh! Still couldnt get anyone to cancel! I had to go to DLC to get it changed! This is a classic bait and switch if you ask me. Walk away!

Braden from Presto, Pennsylvania
October 8th, 2019

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1-2 Star Reviews: 146 (73%)



Rip off

They don't notify that your term is up, they just raise the rate and don't change it when you call to notify them.

MR from Downingtown, Pennsylvania
November 19th, 2019

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Frontier Utilities News  


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Frontier Utilities FAQs  


What is the cheapest plan that Frontier Utilities has?


The cheapest plan Frontier Utilities has is Online Lock-12, with rates starting at 6.38¢. This is a 12 month plan. You can find details for that plan here.

Where can I order Frontier Utilities electricity?


Frontier Utilities has electricity plans in Texas, New Jersey, Ohio, and Pennsylvania

Where can I order Frontier Utilities natural gas?


Frontier Utilities has natural gas plans in Ohio, New Jersey, and Pennsylvania

What do customers think about Frontier Utilities?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Frontier Utilities customer review is 1.9 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Recommended Electricity Plans  


All Electricity Plans  


Plan Name
Company
/
Rating
Length
Price
Frontier Utilities
12 months
6.38¢ / kwh
Great Rate
12 months
5.59¢ / kwh
12 months
6.99¢ / kwh
6 Months Fixed
6 months
7.19¢ / kwh
6 months
7.79¢ / kwh