Compare the Best Electricity Suppliers in Philadelphia

all you need to do is pay your bill on time. 8yrs no issues

I ordered online and did not deal with a rep initially. So no major issues though everything was online including my billing statement which I really didn't like

I feel that the staff offer great customer service. They are always friendly and available to answer questions.

I signed up with them through a salesman who came by my house as I had had enough of the previous provider. Although he was quite thorough in explaining the services and charges, he did forget to mention some terms and conditions which weren't mentioned on the contract. It would have been better if they were transparent about their policies regarding cancellation and renewal. However, I'm satisfied with their pricing and have no complains about it.

Like I was saying. Bounce Energy is just "okay". Like don't get me wrong they're not all that bad, but they aren't all that great either. Everything is well until your plan is up. I had a 12 month plan and didn't notate when my plan was up and when the year went by I received no email or call no NOTHIN! I found out my plan was up with a $180 bill!!! I live by myself!! It is a bit ridiculous if you ask me. Apparently they put me on a month to month plan without informing me. I called as soon as I realized what had happened and they did grant me a decent discount and updated my plan for me. The agent was courteous and understanding although I didn't get refunded the price different of what I had been paying for the past 3 months or so at the month to month rate.

Bottom Line, if you are GREAT, FANTASTIC, AMAZING, at keeping track of your plans then go for it. But if you can avoid getting Bounce for any reason, go with someone else! I changed my plan to 6 months just to give them another shot, but I did it mainly out of convenience. There are better providers out there. And bounce is simply alright. OH, and their website is awful! Sometimes you can't even login and I rely a lot on paying my bill online, tough luck!
Having said that, if you choose to go with bounce because of prices, then go with it, just be careful. Because ultimately you do what you gotta do regardless of service.

In my experience, 99% of these companies are the same. All have their share of negative/positive/neutral reviews. Infinite Energy has been absolutely fine for us. No complaints. No billing surprises. No surprises in general. My opinion - I don't have an qualm about recommending Infinite Energy because it has the best rate and is reputable.

I've been a customer of Infinite Energy for 6 months now. I like that I haven't had an issue in that time and hope to continue to have a positive experience with them. I really like their mobile app so I can stay on top of things wherever I am but especially on vacation or whatnot. I don't trust autopay so I choose to manually pay the bill through their app. It is my experience that it is a modernized company. Here's to continued good fortune with these guys.

I have been using this company since 2014 and I really haven't had a complaint about their service. I have gotten a lot of different rewards and their customer service is great. They usually answer their phones pretty quickly and they don't try to "Bounce" you around.

The price plans were pretty good, but I would have liked more customer service help. I had some difficulty figuring everything out and it would have been nice to speak to someone.

My experience was just okay the prices struck me as a bit too high and the plans were confusing, but the people were helpful in untangling the policies.

The below link will credit you $50 on your first bill with TXU! Great Company, Excellent Customer Service, and the BEST rates I've been able to find. I wish I had switched to TXU earlier and I would have saved a lot of money!

http://www.urefer.com/referral/1878/3495747/s/11

The service is acceptable, but others are all normal level compare to other suppliers.

I switched electric companies every 6 months to a year until I switched to Bounce 2 years ago. I just renewed today for another year. I'm not sure if I will ever switch companies again... and that is a relief! Their customer service is great although I have not had to call them for much over the last two years. They offered me a 'beat the competitor's discount' to keep me as a customer as well as a bill credit. When you see other much lower rates - make sure you read the fine print as there is usually a catch. I have not had any problems with Bounce Energy over the last two years and highly recommend them! What other company out there offers a rewards program that pays YOU back??? None that I've found. Good luck with your search, but if I were you I'd stop here!

Utility companies and other assorted connections tend to be made more complicated than they have to be. Nation Grid was clear, patient and gave me all the time I needed, rather than adding another source of stress to moving in. The experience with tham has been simple, without hassle, and I certainly wish all utility companies were more like national grid.

This Electric company, 4Change Energy is the best Company we have used! They have saved us a lot of money over the four years we've been with them! I highly recommend them!

The devil you know is better than the devil you haven't met. I am very pleased with the rate Met Ed charges and when I compare it to the other plans available it is still one of the lowest one out there. The others give you a rate that draws you in but after the trial period it will likely go up! I have never changed and it is unlikely that I will change as long as Met Ed remains competitive.

No hassle. Excellent customer service.

seamless and quick, too soon to fully rate billing

I'm very pleased with the pricing and customer service we've received through Power-Express. I recommend them to family and friends.

Good day!

We have been a customer of Park Power for about three years. I have had the great luck to speak with Tina when I have had to reach out to you. Tina is the rep who originally called me to explain why it would be a good idea for us to switch to Park Power. The company that we were using at the time, would not or could not offer us a better rate at the end of our contract.

Well, we did make the switch and have stayed with Park Power since. The rates are great, but the main reason that we stay is the awesome and personal service that we receive from Tina. Though she is very knowledgeable regarding your products and services, it is her warmth and personal touch that keep us coming back.

In this crazy, hands-off society that we live in, you are very lucky to have Tina on board at Park Power.

I love this company not only because of the low price energy every month, but the weekly estimates...so I know what to expect before I get the bill. No surprises. Ever.

2 calls today - very well handled by Shreem who read my mind & NAtina who informed me of other nice benes for customers. Both shd be commended!!

I love the Power to Go program as it helps me to proactively manage my energy consumption. The per KwH rate is competitive with post-pay plans & I get notifications each day, telling me how many KwH used as well as the cost. That way I can easily determine what my "energy vampires" are and kill them! Plus, no surprise bills at the end of the month! If you don't want daily texts you can get email - or both - and you can adjust how frequently they come. I definitely recommend Direct Energy Power to Go to anyone who wants to have the most control possible over their electricity consumption.

the orpcing is straight forward. No interuptions in service. Good rates.

After searching on the internet for my new electric provider I came across Startex power decided to give them a try. I am very glad I did so, I have been with them going on 3 months now and am happy to say I am a very satisfied customer. I live in a 3 bed 2 bath home my bills have been anywhere from 90 to 120 a month. At first I thought this was some sort of mistake on their behalf but that was not the case. With my previous provider I was paying around 280 a month that was a 2 bed 2 bath. I would highly recomend anyone looking for good service at a reasonable price to Startex!

I've only had one problem early on with an automatic payment, otherwise StarTex is outstanding in its competition, pricing, and customer service. We are very impressed and are loyal customers!!

Have not had major issues, prices were ok but made mistake of accepting 3 year plan. Bad timing on my part I guess since rate at time I initiated plan was 13.6/kwh. Nothing I could with a $300+ cancellation fee once rates dropped significantly. Not worth cancelling and changing. Will look at other companies to try to improve rate for a while and make up some of what I have lost with this higher rate I got stuck with. Not afraid to switch and may even consider staying if rate is reasonalbe on month to month but it doesn't look like they are beating others or even close even on 3 or 6 month plans Startex appears too high compared to others. Customer service ok and have not had problems on a few occasions when late over the last 2 years.

Signed up today! Rep was very helpful! even gave me a promo code to save 10 dollars on next bill! Locked in a rate of 9.4 KWH for 9 months.The rep was very clear about the fees, which are close to none! Will continue to use this provider! Thanks Startex!

Great rates, wonderful customer service, & fast, easy access to talk to a "real" person.

The benefits of choice are clear when you work with StarTex Power. I didn't realize how good I had it until I moved away. But from start to finish, and at every point in between, StarTex went above and beyond to deliver competitive prices and excellent customer service. I was most impressed when a VP picked up to answer a billing question. You just don't find that service elsewhere. I miss having the option to choose a power company. But if I ever make it back to Texas, StarTex is the choice for me!

My contract with StarTex is about up and I have been searching for a cheaper provider. However, after reading the reviews for these companies I realize that the bargains come at a cost, customer service and reliability, both of which I have found to be excellent with StarTex. StarTex's prices are about average, but at least I know I won't have any battles with these folks!

I was on a rate plan until this July and was very happy. I did not enter another because I knew I would be buying a home and was worried about breaking a contract. Even though I have been going month to month my bill has been good. Unfortunately I am forced to shop for another company because the new rate plans are very high. I have not had any issues, I love that I can go online and pay, and my bills were decent. They no longer offer any rate plans that are priced decent. I did try to call customer service to see if I could get a lower rate as a loyal customer but no luck.....so I will shop and read reviews until I find another company

Very easy to get started with, we lived in an apartment for 2 years where electricity was provided. They switched us over promply (we bought a home)and there was no deposit required. I like the option for signing a 6 mo. contract at very competitive rates.

Signed up online,
Auto pay, Sends bills.
Website work good.
No problems

I've lived in Texas for almost three years now, and am still in shock over how low my electricity bill is. At first, I had inadvertently signed up for an adjustable rate, (Clueless because in Florida, you do NOT have a choice where power is concerned; on rate, or company.)and when I realized this, all it took was one phone call to get it fixed, at a great rate. No hassle, whatsoever.
I've never had any problem at all with the actual service either. The power has gone off a couple of times with weather, or whatever, but it was always right back on in no time.
A friend, whose house is smaller than mine, was paying more than three times as much as I do for power. She didn't believe me. I literally had to show her my bill. She's a StarTex Power customer too, now! (Smart meter my foot.)
I will absolutely refer people to StarTex Power whenever the opportunity presents itself.
Thank you!
:)

I like the customer service that I receive from this provider. I have had two other companies and this is a step above them. Not much that you can say about utility companies, except how much they drain your wallet. But StarTex gives you ease of payment options (no service charges for Visa/MC) and great customer service.

Current customer for one year and now up for renewal. Their rates are still competative after a year and have had no issues in the past year. I will renew with StarTex - why change a good thing?

Being new to Texas and having so many choices..so far so good

Being new to Texas and having so many choices..so far so good

i saved 40$ each month on my utility bills. thanks to sperian energy

I have been with TriEagle for 5 years. They are a good company which charges reasonable prices and provides meaningful information. However, their customer service is sorely lacking. Sometimes it is extremely difficult to reach them, and frequently when you do the agents are not terribly knowledgeable. It can be very frustrating to deal with them. Fortunately one doesn't need to confer with an electricity provider that often, but when one does it is usually important. So I am reluctantly leaving them, at least for the moment.

I haven't had any problems since switching

Always a friendly voice on the other end.

The setup was fast and seamless. They have really reasonable rates for prepaid plans. There is no contract or deposit. Love the free nights being that that is when. I am home the most. Would recommend to anyone that wants to save money

I had somebody come over and talked me into getting Vista Energy. Their reps turned out to be really good so I made the change. They said they were gonna help me out. They provide good service. Its just that I needed to get my bill so that I can pay it. I havent received the bill. They told me I was paying way too much and they could do better for me.

I have Vista Energy Marketing's service just for electricity. I've been with them for three months now and so far, everything has been all right and I've been satisfied. I turn the light on and it's good. But I was concerned about whether the price is gonna race up after the year like it usually does. Time will tell and I will see when the year goes by if they'll start jacking up the price and I'll have to drop them in order to get another good deal.

Vista Energy has made my PPL bill on my apartment a lot cheaper. My mom had been wanting to do it for a little while to help out with my electric bill. And when I got with them the first time, it was really nice. The service and their prices are good. Its worth signing up for and if it saves money for me, it will probably save money for others too.

I usually change my energy provider every three months and I just look for the cheapest one when my account rolls over. At that time, Vista Energy was the cheapest. It was very simple to sign up online and they sent me a letter saying that everything was on. Everything has been good.

Vista Energy Marketing is the same as my past provider and they are both good, but Vista had a good price. I did things online and it was a good site. Vista also provides a good service.

I have Vista Energy for a month now. Signing up was very easy. I did it online and everything was good. Their prices are good and I like the higher monthly rates with a lower kilowatt rate. Its a good plan for me.

My previous energy provider jacked up their rates significantly and it didnt make any sense to continue with them. Using the PA Power Switch application, I've learned about Vista. Signing up with them was quick and the switch to their service worked out well. They look good and they had the best deal for going forward so I took them for a year.

We came across Vista when we googled Pennsylvania electric suppliers and we signed up with them because of the cost. We filled out a form online and it was fairly easy. All our interactions were through email and then snail mail. They also gave us numbers to call and theyve been receptive.

My experience with Vista has been good. I always shop on PA Power Switch but whenever my rate is up, I go to the next cheaper provider. I just click a button to switch and it's very easy to do. I'm very happy with Vista and I feel very good about the quality of their service.

I went on TPL's power comparison site and I decided which one worked best for me and the term that we were looking for. Vista's price came up and I thought it was good, so I made the commitment. I am satisfied.

Vista Energy is definitely cheaper than the company I used before. The price was the reason I switched. To get enrolled, I clicked two buttons and that was that. They should not change a thing because it was easy.

I'm new to your company but so far I love it. I will write a complete review after 4 months to make sure I have all the facts. Keep up good work.

they are just amazing they help me alot to reduce my bils

Very friendly customers service easy to understan language. Am so happy . Every 3rd of z month I pay my bills.I appreciate. Thats when I get my disability check. Thanks .Friday at noon I forward my payments.

okay just started eith them

I had a fixed price electricity supplier agreement in place with Great American Power. The contract term was 10 months, starting Feb 8.

As required they sent reminder letter that were dated 60, respectively 30 days prior to my contract end date (the postmarks were about 2 weeks after the dates in the letter). My electric company switched me to my new supplier on Dec 10, two days after the contract end date, and I expected to have to pay Great American's (exorbitant) variable rate for those two days. However, Great American Power is maintaining that my contract end date was Nov 21, even though they agree it started on Feb 2 and had a 10-month term, and are have charged their variable rate from that date forward, wiping out a significant portion of the savings I enjoyed.

Their complaints department essentially stonewalled me, saying that each month of the year has a different number of days and their info shows a Nov 21 end date.

Something I never think about is my energy cost. After doing a little research I narrowed it down to 3 companies. Titan was the best rate and easy customer service!

Poor contract handling

Access to Frontier was good, no hassles and application process straightforward

I am disable home owner on limited income in need of service that would save me a little

after my search I came across next era energy a was truly satisfied with results once I see my first bill I would most likely refer. friends an family

I am disable home owner on limited income in need of service that would save me a little

after my search I came across next era energy a was truly satisfied with results once I see my first bill I would most likely refer. friends an family

Good and easy

North American gave me a good rate when I signed up. The rate they are offering me now is not great and I will probably be switching. I have not had any problems with North American Power and have never had to contact customer service. If they provided a more competitive rate at this time, I would stay with them.

Im Not in NRG but soon will be .. you people ALL of you who wrote a negative reply about NRG you need to understand that its not there fault as Humans beings we are all looking for that "DEAL" but how long do you really think its going to last yes they give you treats to join but they also mention that its INTRODUCTORY offer meaning its going to change and the funny part its right there in-front of you but like ALL humans Me included we dont read the fine print .. it clearly tells you that after the introductory offer that if you do not reply back your rate will go to a Variable until at which point you decide to reup with the Utility, People its YOUR RESPONSIBILITY to read your mail not NRGs so stop your bitchin and start reading enough said

The website was very user-friendly & informative. Your customer service representative was super nice & got me signed up in no time flat. Love your product pricing.

I was amazed with how easy it was to convert my electric service to Constellation. They not only had one of the lowest rates, but also the online process was quick, very easy, and I received emails explaining my account had been created and the cancellation to my previous supplier.

Fine

This was easy to do - and hopefully a great value

Rates are adjusted QUARTERLY to undercut the distributor and that is why our plans are 3 months long. March, June, September, and December are the months to call and check in. A good rep will explain that to you multiple times before the end of the signup, but if they did not it is also in writing on the email confirmation, cancellation form, and welcome letter you will receive. What some folks fail to understand is that we cannot possibly remember every face nor force people to pick up the phone or stop in for the 3 minutes it takes to renew your account and always make sure youre saving a few bucks. YOU MUST EITHER CALL TO RENEW OR TO CANCEL TO AVOID THE VARIABLE RATES. I try my absolute best to inform people to the best of my abilities but I can't speak on anyone else's behalf. I wish things were a little clearer and that folks were trained better, but unfortunately that is over my head and I did feel compelled to write this to clarify that it is the customer's responsibility to maintain their account. We have hundreds of thousands of customers, reminder emails get lost and we cannot possibly remember every face, so please put your dates on your calendars.

We are a good company that does a ton of charity work, employ thousands of Americans, and are working on better technology to generate cleaner energy for our future generations.

I hope this helps.

It was so easy to change for lower prices

The customer service people were helpful but it takes a very long time to get thru to a live person. It also takes a long time to set up the account and verification, otherwise good.

Like the title says, things went smoothly and I saved a bit on the costs.

Not sure what the rest of the reviews are about. I've spoken with Samantha for a few months now regarding a few issues with my agreement. Another company had called, said they were Choice, not true. So my plan with the actual Choice Energy was canceled. Samantha call to make sure I was aware, and spoke with me about ways to avoid that.
The rate isn't the lowest, but they went the extra mile with me on several occasions in the 6months
i have been involved.

I was looking at several listings till I found Tomorrow Energy. It was an easy path to changing from my former company to Tomorrow Energy. A great choice for price and ordering.

I found it easy to switch. I am always looking for a service that represents my best interest, this service does that for the agreed period.

BETTER

I was easily able to find a power company offering a promotion for 50% off my current kwph rate for a year. I'll be using PA Energy Ratings again when this promotion ends.

If you like the ability to check your account online, contract start and end date, contract rate, usage history, compare your usage to past history. Renew with comparisons to other contracts and provide decent rates. Not sure what you would not like ? If you like 24/7 online access and if you really want to talk to someone a customer service line. Good company for decent rates and account access.

I Received my renewal notice, and compared prices, only to find Direct energy was more than some others for the same one year, no fee,no cancellation charge,plan. Based on that I checked with them and found that was the best they could do, but I was offered a $100.00 gift card, which made up the difference. That sweetener, sealed the deal, for me.

It's very arduous for the electricity consumer to browse and compare...make a decision. It's like reaching into the darkness. So, let me invite consumers to check out NextEra. I think you'll like the experience and the service.