Our Grading of NRG Home

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NRG Home Plan Summary

Total Plans

1

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Customer Reviews of NRG Home

Reviews Overall

38th place
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Most Recent NRG Home Reviews  


Helpful
I had a very easy time signing up with NRG HOME online for their services for gas and electric. I also have call their customer service and they are very nice and helpful. I'm glad I switched and hope to be a long time customer. Tonya Little from Warren OH

Helped with my bill
Helped decrease my bill significantly and gave me more control. Highly recommend. Terry from Cincinnati OH

Woo-Hoo
My bill was cut in half!!! Shari from Marysville OH


4-5 Star Reviews: 25 (16%)



Read the fine print

Great so far, make sure you call a month after you sign up to ensure you'll retain promotional pricing. They'll also extend it another 3 months if you ask.

Ty from Pittsburgh, Pennsylvania
September 20th, 2021

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 3 (2%)



Shop around

Had NRG after a bad experience with other supplier that almost doubled my rate after it expired. And paid high amount for 3 months not paying attention
NRG would have kept bus but price went from 6.7 to 7.6, therefore I called Frintier and now I'm paying less than I am now. Easy over the phone sign up
Ther

Joseph Moffitt from Allentown, Pennsylvania
November 2nd, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

2-3 Star Reviews: 4 (2%)



Not enough time

Not enough time to accurately be able to assess

Krissy from Mohrsville, Pennsylvania
September 18th, 2021

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

1-2 Star Reviews: 129 (80%)



high rate

promise .06 per/kwh, I never notice till I look at the bill. NRG was charging me .081 per/kwh

Peter Hong from Morton, Pennsylvania
October 15th, 2021

Billing & Account Management
Customer Service
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Pricing, Plans, & Promotions
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NRG Home News  


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NRG Home FAQs  


What is the cheapest plan that NRG Home has?


The cheapest plan NRG Home has is Electric Choice Plan 12 Month, with rates starting at 10.90. This is a 12 month plan.

Where can I order NRG Home electricity?


NRG Home has electricity plans in Illinois, New Jersey, Maryland, Massachusetts, Ohio, and Pennsylvania

Where can I order NRG Home natural gas?


NRG Home does not have any natural gas plans

What do customers think about NRG Home?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average NRG Home customer review is 1.9 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

All NRG Home Plans  


Plan Name
Company
/
Rating
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
12 Month Fixed Rate
12 month
Fixed Rate
10.90¢ / kwh
$0.00 monthly recurring charge