Energy Harbor Resources
Energy Harbor, formerly known as FirstEnergy Solutions, has been serving retail electricity customers since 1997. They are a financially secure independent power producer and fully integrated retail energy provider focused on safe and best-in-class operations and financial performance. With its fleet of reliable generating resources, including substantial carbon-free generation, Energy Harbor is well positioned for long-term value creation and competitiveness in a low-carbon future and is focused on enabling a growing customer and stakeholder base to meet their environmental, social and sustainability goals.
All Energy Harbor Plans
Plan Name
Company
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
Safe Harbor 12
Info
12 Month Fixed Rate
12 month
Fixed Rate
Fixed Rate
9.59¢ / kwh
$0.00
monthly recurring charge
Safe Harbor 8
Info
8 Month Fixed Rate
8 month
Fixed Rate
Fixed Rate
9.09¢ / kwh
1.7%
under market rate
Compared to the current PECO rate of 9.2440¢ / kwh
$0.00
monthly recurring charge
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We don't have any plans that match your criteria :(
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Energy Harbor Plan Summary
Total Plans
2
Avg. Base Charge
$0.00
Avg. Cancellation Fee
$0
Bill Credit Plans
0
Tiered Rate Plans
0
Green Plans
0
Prepaid Plans
0
Customer Reviews of Energy Harbor
Reviews Overall
1st place
Plans & Pricing
1st place
Order Experience
1st place
Customer Service
1st place
Billing & Acct Mgmt
1st place
Likely to Recommend
1st place
4-5 Star Reviews: 560 (85%)
Customer service
The customer service people are very friendly. I've never had a problem with my bill or service.
Melody from 44314, Ohio
December 27th, 2019
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy and the right price
I have a love/hate relationship with energy choice. I like having choices but hate the shopping. First Energy Solutions had everything laid out nicely so the choice was clear. Finalizing everything was relatively painless. I'm happy.
LJB from 44483, Ohio
February 11th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy change
Best rate to lock in for 3 years. Easy transition all on-line.
Joe C. from 43065, Ohio
January 5th, 2021
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
So far so good
I need more than a monthly cycle to determine performance. Also I need to experience a problem to determine customer service support
larrylewis from 45502, Ohio
April 9th, 2021
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbor Review
The transition went very smoothly.
doug Hiscox from 44408, Ohio
April 22nd, 2021
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbor
Switching to Energy Harbor was a great choice. Their rates is half of what I was paying before for my gas bill.
Joe Carroll from 43228, Ohio
May 1st, 2021
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
So far satisfied
it was very easy to review the rates and sing up
Pauline Harrison from
May 5th, 2021
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy change
My supplier raised the price $.24 when my contract was to renew. I went to the Ohio Energy site and ran a list of available to compare. Chose Energy Harbor at one cent less than my current contract, filled out the request form, submitted and on my cancellation date with Direct Energy, Energy Harbor took over my account. Simple. Easy. Great savings. No problems to date.
Change over easy from 43469, Ohio
May 30th, 2021
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Customer
Price. I am on a fixed budget.
Steve Cycyk from 44041, Ohio
July 2nd, 2021
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
price
great prices on all energy use.
carl beris from 44125, Ohio
August 2nd, 2021
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great service
Easy to get information, good pricing, fast service
Kathie from 44907, Ohio
August 24th, 2021
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great savings!!
Have watched my energy bills go higher for months... switched and we have saved so much!! We were surprised this month with a lower bill than usual. It's awesome!
Kris from 44067, Ohio
October 31st, 2021
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
SAVING MONEY AND THE ENVIRONMENT
PHONE SUPPORT WAS KEY
SAVING MONEY AND THE ENVIRONMENT from 21146, Maryland
December 12th, 2021
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Satisfied.
Everything went according to expectations.
Frank Dantonio from 43082, Ohio
December 19th, 2021
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Billing
They were to high.
Working wonder from 45805, Ohio
January 16th, 2022
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
great company and great prices!!
Easy online switch over to Energy Harbor. I'm so happy I switched. Locked in to a better rate.
MillieD from 43605, Ohio
February 26th, 2022
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
great find
great find
great find from 44055, Ohio
April 7th, 2022
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Excellence!
As a worker and instructor of skilled trades HVAC/R, this find has changed me. I encourage everyone Im in contact with to use this easy site! Saved us significantly per KWh
Eric from 43465, Ohio
April 14th, 2022
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbor
Was easy and the best pricing
Don B from 43324, Ohio
July 5th, 2022
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Better than average plans
After viewing OHIO Choice website I decided the best company for us was Energy Harbor. I wanted one company for both gas and electric and at a lower price.
Mary from 44857, Ohio
October 3rd, 2022
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbor doesn't disappoint!
It was an easy experience with Energy Harbor even though I thought I messed up when ordering they had all the right info.
J Cochran from 44601, Ohio
October 9th, 2022
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
So far so good
Other than having to wait a good month to get there, its fine. Have only had 1 bill . Wish the process/changeover could have been immediate!
Too long for changeover to take place from 43064, Ohio
October 27th, 2022
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great Experience
Locked in an exceptional rate a few years ago!
KPT from 60102, Illinois
November 29th, 2022
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
flawless transition
One single contact and everything was done for me. It could not have been easier and the service was seamless.
rich from 44026, Ohio
December 2nd, 2022
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy
Very easy to switch
Jay from 44241, Ohio
January 19th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Excellent choice for energy.
Very helpful in signing up and answering questions.
Wayne from 44718, Ohio
January 22nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbor, good service
all ok
anonymous from 44240, Ohio
January 26th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
So far so good
Good long term fixed rates, no problems to switch to better plan without any penalty.
Tatiana from 44060, Ohio
January 26th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Awesomesauce!
The process for enrolling with Energy Harbor was very smooth. I spoke with a very wonderful representative, who was very knowledgeable about the products the company had to offer. He was very patient and he explained everything to me. I really appreciate him walking me through the process and answering any questions that I had. I am currently looking to utilize more products that the company offers since this experience was so positive. Thank you very much!
Amanda from 60612, Illinois
January 27th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Service
People were pleasant and helpful without being pushy!
John from 44131, Ohio
January 28th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good pricing
Very simple switch to Energy Harbor. Good pricing and contract length.
Jeff from 44134, Ohio
January 29th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great Company
I have had them before and now since the rate went down. Very good co
110025584563 from 44131, Ohio
February 1st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Rates
I had a great experience with the customer service going over my options and coming to a resolution with my account.
Alain from 45503, Ohio
February 9th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Smooth
Called them up and asked for long term plans and they told me all the one's they had and I picked the best one for my budget
Sue from 178742,
February 21st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Painless Enrollment
Fantastic, so easy to change my electric supplier. Answered all my questions and received an even lower rate than I expected. I would recommend them to everyone.
Connie from 45429, Ohio
February 22nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Lower kwh compared to other providers
Have Energy Harbor now and called in because rate dropped. I got a good number to call and the representative didn't hesitate to help me. He answered all my questions that I had.
Darleen from 43758, Ohio
February 23rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Excellent supplier
Finally a supplier that doesnt scam you. There is no early termination fee, so I have renewed my contract with them 3 times each time getting a better price.
AB from 45304, Ohio
March 1st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
all is good
everything went smoothly
bonnie from 43318, Ohio
March 1st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy Enrollment
This was the easiest enrollment for the best price available of any Utility company.
Connie from 43078, Ohio
March 2nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy transition
Changing plans was simple and fast.
Greg from 45113, Ohio
March 2nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Love!
Very easy steps and efficient, term length is always amazing!
Marcey from 44135, Ohio
March 6th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good Service
Provides service for an extended period of time for a reasonable price
JT from 44313, Ohio
March 6th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
1st time
so far so good.
anth from 44118, Ohio
March 10th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Review
I have both my gas and electric thru Energy Harbor. Very happy with both!
T from 45807, Ohio
March 14th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great Experience
The Company not only have Fantastic fixed rate plans that let you lock in a rate that makes you feel comfortable with your future energy budget, but also let's you easily switch your plan if their prices do come down. Have had everyone in my family switch over to them also.
Scott from 44060, Ohio
March 17th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Saving money on my utilities with little work on my part!
The switch to Energy Harbor was as simple as responding to an email. They took care of everything, and so far I have saved about 20% on my gas bill.
dallenlee1026 from 60803, Illinois
March 24th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Service by energy harborRick
Customer service did an excellent job..
Rick from 44718, Ohio
March 26th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Change supplier
Although I was on hold trying to start the process, when John got on the line I had a good experience.
Now I will wait for my bill to see just how good the harbor energy experience will be!
Barbara talan from 44030, Ohio
March 28th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great customer service
Working over the internet was super easy. I will tell all my friends.
William from 45801, Ohio
March 28th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Signup Process
It took a long time to signup over the phone, but it seemed to work OK.
Jim from 43201, Ohio
March 30th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Customer Assistance
Trish was fantastic!!!
Rick Cicero from 44060, Ohio
March 31st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great Pricing / Plans
Was on NOPEC plan but they canceled contracts. PUCO Apples to Apples site provided easy comparisons and Energy Harbor had the best price / plan lengths.
DAO from 44094, Ohio
March 31st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbor your #1 stop for electricity
Great pricing, easy to understand terms and a comforting feeling that you made the right decision.
John L. from 44116, Ohio
March 31st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Best price for 48 months
Enrollment was very easy and I really liked the price and term length
Dave G. from 43976, Ohio
April 1st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Best Price Locked Rate and Term
While searching for a new locked in rate with a long term and low price Energy Harbor was definitely a stand out !
Happy to have found them easily and signed up for 48 months of a locked in price. In these times of utility prices raising and fluctuating it is very comforting to have found them on the site ! Highly recommend them.
Anita Brown from 43920, Ohio
April 3rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Switch service
Best rates out there.
Chuck from 43512, Ohio
April 4th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
enrollment
very helpful, self explanatory, and great customer service experience
cheryl from 44691, Ohio
April 5th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Saved!
My 91 year old mother got caught in a clean energy plan & after her year contract expired she was paying variable rates of .17 to .21 per kwh! In her very small, very cold apartment her bills were $400-$500/mo. Glad she brought it to my attention & we switched.
KAM from 44903, Ohio
April 5th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Tim
Every thing was good when signing up for my new service.
Tim Fogarty from 44060, Ohio
April 6th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great to be a customer again.
Supper easy to switch
Kyle T from 45324, Ohio
April 7th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Customer service
The customer service was excellent. Answered all my questions . Very professional and polite. Highly recommend you
Kathy from 44907, Ohio
April 7th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy peasy change to better price!
It was so easy to sign up for Energy Harbor and locked in at a better price for the time period until at least after the presidential election!
Debbie from 44319, Ohio
April 7th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Review for Ben Rzepka
Very fast and pleasant ! Thank you !
Rzepka, Ben from 44147, Ohio
April 7th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
No problem
Everything went through with no issues.
Kim from 45801, Ohio
April 7th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Smooth Operator
The whole process for switching my energy supplier to energy harbor was a very smooth operation! The customer service representative was very professional and courteous. He explained exactly what I would be receiving and talked me through the whole process of signing up. He sent email confirmations and even I received information in the mail. It's now been over a month since I signed up with Energy Harbor and I can honestly say that when I think of this company, I get a positive feeling. Energy Harbor is a company that I can trust and I look forward to being their customer for the next four years.
Amanda from 60612, Illinois
April 8th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
New customer for electric supplier.
The enrollment was simple and fast accepted approvement.
Janet Mostyn from 44305, Ohio
April 11th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Enrollment
Lady that enrolled me was very friendly and knowledgeable!
Kenneth Sanders from 45385, Ohio
April 11th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Questions about rate increase
Your representative was very helpful. Gave easy to understand instructions on how to enroll online.
Donna from 44451, Ohio
April 11th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Electric rates
The girl was very helpful
Mick from 43964, Ohio
April 11th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
customer service
wonderful helpful and knowledgeable associate
wayne from
April 11th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbor did what they promised quickly and easily
Their service was fast, courteous and accurate. Very professional.
Tom from 45701, Ohio
April 11th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great
Enrolled online..easy
Ras from 44130, Ohio
April 13th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Better rates and contracts
I am this company about a year. Very easy to apply and get better rates.
Yelena from 43209, Ohio
April 14th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Change of energy supplier from Ohio Edison
Easy comversion.
New customer from 44266, Ohio
April 14th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great Energy Choice
Easy to enroll. Service is fantastic
Rick H from 45373, Ohio
April 14th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Saving for a rainy day
Very easy and quick. They explained in more detail. I had already looked and decided my option before calling .
Rita from 43701, Ohio
April 14th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Better rates for longer
AEP went up in price. Found Energy Harbor much better. No hassle change, friendly customer service, so far so good!!
Diana E. from 43232, Ohio
April 16th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Mr.
Your service person was very helpful , but I got transferred to many times.(3)
Scott from 45373, Ohio
April 17th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy Peasy
Made so the elderly person without much computer experience could do it.
Constance Reihl from 44411, Ohio
April 19th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Enrollment Experience
The only experience I have had so far is enrollment.
I am a new customer so I don't know about the experiences yet.
Evaluation and enrollment was simple and easy.
Paul P. from 44039, Ohio
April 19th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
good price
This company seemed to have one of the best prices on Apples to Apples Ohio. I went with the 24-month deal. Thank you very much.
Thomas Lappert from 44312, Ohio
April 19th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good Pricing and Customer Service
I'm very satisfied with Energy Harbor as my electric supplier. They have attractive rates and make it very easy to transition from your old supplier. I highly recommend them.
Lola S. from 44026, Ohio
April 22nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good experience
The person I dealt with was very attentive and easy to work with.
Frank from 43944, Ohio
April 22nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Top notch customer service
The customer service representative answered all my questions and there was absolutely no pressure to sign up with them. Very very helpful. Had them before and have them again. Great rates
Scott from 44266, Ohio
April 23rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
easy choice
Your company had great prices for an extended time frame. The whole process was simple and user friendly. Thank you from someone who is not always so great at using today's technology.
Getting older everyday. from 45846, Ohio
April 23rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
no comment
excellent
Barbara Bradshaw from 44685, Ohio
April 24th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Positive experience
Enrollment process was efficient, unlike others I contacted (poor connections, limited business hours). No gimmicks to entice customers. Would have preferred a lower kWh price.
ByronSt from 44720, Ohio
April 25th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbor Review
Anytime you can get a good rate without all kinds of catches and fee's, GREAT customer service is a job WELL done.
Dave from 44111, Ohio
April 25th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
All went smoothly
Signed up thru the internet, each step went smoothly with no problems.
Right choice from 44138, Ohio
April 25th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Change is good
I have been hearing about the Ohio Edison rates doubling! First of all Thank God for sister. She is the one that recommended me to Energy Harbor and the plan I choose! Energy Harbor has a great fixed rate for 2 years!! Energy Harbor will be my electric supplier (everything is electric in my apt) so no worries Thank you Energy Harbor for letting me get on board.
Janice from 44089, Ohio
April 25th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great service
Great service
Sandi from 44067, Ohio
April 25th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
#1 Energy Harbor
Energy Harbor has one of the best Customer Service Representatives, being knowledgeable, courteous, and efficient. Energy Harbor rates are comparable and very affordable rates.
Patricia Crespo from 44130, Ohio
April 25th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbor enrollment
Enrollment was fast and easy. Have them for gas so hopefully, electric will be good too.
RLM from 44041, Ohio
April 25th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Enery Harbor Enrollment
Couldn't be much easier. I selected them from the list on my previous supplier, checked the box and then returned the confirmation the next day. Hopefully I was using an apples-to-apples comparison for my selection criteria.
bdinoh from 45014, Ohio
April 25th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Signup for 6.77 cent for Kwh for 24 months
Answered all questions without push you to answer with "YES" to signup questions
Gene from 44143, Ohio
April 25th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good alternative for gas and electric
The sign up for both services was easy and efficient.
DDofBrunswick from 44212, Ohio
April 26th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy to sign up
Very easy to switch to their service. Very pleased so far.
Tami from 44814, Ohio
April 28th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
great
they were very helpful
T Disbrow from 44147, Ohio
April 28th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Painless
Everything went smoothly and painlessly . The 3 options were presented and I chose the 1 best for me . Thank you
Dave from 44646, Ohio
April 29th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
New customer
So far so good!
N0pecNope from 44064, Ohio
April 29th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Initial Review
So far so good, it was a seamless switch. Have not had any issues requiring contact with customer service or billing so w cannot provide a true review on those services.
Molly from 45371, Ohio
May 2nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
ENERGY RENEWAL
IT WAS VERY EASY PERSON WAS VERY KNOWLABLE AND HELPFUL
RENEW from 43617, Ohio
May 3rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Home owner
It was easy to follow
Tom Flagg from 44221, Ohio
May 3rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy to enroll
Thru "Apples to Apples" web-site found the term, rate, no fees' for Energy Harbor and signed up. Quick and easy
Jim from 44240, Ohio
May 3rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Mr.
Quick, easy and efficient
Easy enrollment from 44656, Ohio
May 3rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Natural Gas
The reps were very helpful in changing my plan to a cheaper and longer plan
Natural Gas from 44266, Ohio
May 3rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Review
Online sign up was very easy !
Mike from 44678, Ohio
May 3rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbor, Excellent Energy Choice
This was the second time I've switched to a generation contract with Energy Harbor (I went from Energy Harbor to Energy Harbor). The process was simple, the contract was straight-forward, and I have experienced no issues receiving the power generated. I especially appreciate the reasonably-priced long term plan options. I expect I'll be with Energy Harbor for a long time to come.
Zachmazd from 43333, Ohio
May 3rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbor, Excellent Energy Choice
This was the second time I've switched to a generation contract with Energy Harbor (I went from Energy Harbor to Energy Harbor). The process was simple, the contract was straight-forward, and I have experienced no issues receiving the power generated. I especially appreciate the reasonably-priced long term plan options. I expect I'll be with Energy Harbor for a long time to come.
Zachmazd from 43333, Ohio
May 3rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy Great Experience
Went to Ohio site and picked out an Energy Harbor Plan.
Very Easy and quick to do
Got it done! from 44149, Ohio
May 3rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
EXTENDED MY PLAN
continued service with Energy Harbor.. 48 month plan. good rate.
KEN from 44429, Ohio
May 3rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
enrollment
I called to change my AEP supplier to Energy harbor. It was quite painless and went very smoothly. I dont think I have received my first billing fro Energy Harbor but it's coming in June (I think)
Dave from 43023, Ohio
May 3rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Customer Service was on point
I called to get info and establish them as my electric supplier. I it was easy, informative, and rep was very patient and kind. Called my niece and recommended them as soon as I got off the phone with them.
Candi from 43223, Ohio
May 3rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
changes made
Easy to navigate professional website !
Vic from 44001, Ohio
May 3rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
so far , so good with ENERGY HARBOR, BUT....
So far I'm happy with ENERGY HARBOR, but I need
to see the first Illuminating Company bill to see if
the Energy Harbor name is actually on there and
to see the rate (KWH) I agreed to pay is really on there.....Apples to Apples !
Jeff's from
May 3rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Happy with choice.
The rep that guided me through the process was excellent. Afterwards, called my children and one jumped on the same plan. The other has to wait or risk an early termination fee with her current supplier.
NE OH Golfhacker from 43968, Ohio
May 3rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Review
Easy to sign up. I helped five other families sign up.
Laura Z from 44143, Ohio
May 3rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good deal
I switched because of the price going up at AEP. I chose a 4 yr price lock and am very happy with it.
Great deal from 43920, Ohio
May 4th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Enrollment to a 4 year fixed rate
The agent made everything very easy no problems.
Tom from 45344, Ohio
May 4th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Lock in lower rate
It was very simple
Michael from 60193, Illinois
May 6th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
m
good
d from 44614, Ohio
May 6th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
very good
the operator was pleasant and helpful
Tinawilliam from 44147, Ohio
May 6th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Natural Gas & Electricity
Have Energy Harbor for both natural gas and electricity. They had the best rate and length of contract plus the electricity is green energy.
Caterpillar 78 from 45459, Ohio
May 7th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
So far, so good
Just received my first invoice since changing suppliers. Went very smooth. Havent had a need or billing issue so cannot review those services.
Molly from 45371, Ohio
May 8th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Review
Quick and easy.
Al from 43229, Ohio
May 9th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Happy review
The site was easy to use to sign up.
Happy customer from 44004, Ohio
May 9th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy Transition
With the coming price hikes I wanted to lock in a low rate for as long as possible. Although I was already an Energy Harbor customer and was happy with them, I checked the other providers to get the best deal. Energy Harbor offered multiple plans at competitive rates with no monthly or early cancelation fees, so I decided to stay with them. I'm now locked in at a good rate for four years.
Andrew from 43515, Ohio
May 9th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Best long term rate
Easy to compare rates and to enroll online.
RMC from 44145, Ohio
May 9th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Finding a good plan
It was easy to register with Energy Harbor
Michele Hensley from 44312, Ohio
May 9th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy to work with
Jonnie was very helpful.answered all my questions without making me feel unintelligent.
Arlene from 44053, Ohio
May 9th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy process
This was so easy to complete. Very user friendly!
Cindyn from 44266, Ohio
May 10th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Robert Russell
Excellent and quick and easy
Robert Russell from 44306, Ohio
May 10th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbor Electricity and Gas supplier
I was amazed at the ability to compare offer on line. Energy Habor seemed to be the best option for my household needs. I believe its had this supplier once before.
T Madej from 44134, Ohio
May 11th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbor
Excellent
Sheridy Patrick from 44444, Ohio
May 12th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Signing up
I didn't have any problems signing up
Signing up from 44685, Ohio
May 12th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
on line sign up
I signed up for Energy Harbor on line, so I can not adequately review customer service. I received immediate notification that my request for service was received by Energy Harbor. In a few days my old supplier notified me the transfer was in order and would occur at the end of this billing cycle.
Charlotte from 45701, Ohio
May 12th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Quick action
Sign up was quick and easy
bern from 43420, Ohio
May 12th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Smooth, Fast, and Easy Enrollment Experience
The enrollment process was very simple. I like the 19 month fixed rate option.
Mark T. from 45244, Ohio
May 12th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
changed supplier
We changed electric supplier for a better electric rate. Went through energy choice.ohio.gov. to compare rates, and got a better rate with Energy Harbor. Switching supplier was convenient and easy.
Tim from 44255, Ohio
May 12th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good Stuff
Energy Harbor has been great so far!
Jimmy from 44092, Ohio
May 12th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Owner
Nice
Jeff from 44077, Ohio
May 16th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great rates with the safe harbor.
I saw this company recommended on a post on Facebook. The safe harbor 48 month. Fixed rates are wonderful.
Happy customer from 44004, Ohio
May 16th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great Electricity Programs, Great Service
I studied different electricity providers offering on the PUCO Energy Choice website
and discovered that Energy Harbor's pricing and contract length were the best for me. The inidividual who signed me up was also very efficient and friendly!
David N. from 43209, Ohio
May 16th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
New Customer
Signing up for the service was simple. I received all the assistance I required from the customer service rep.
Swade from 44138, Ohio
May 16th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy
Nervous about switching but it was real easy
Joyce McClelland from 44230, Ohio
May 16th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy
Nervous about switching but it was real easy
Joyce McClelland from 44230, Ohio
May 16th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good alternative
Glad to find Energy Harbor. Appreciate the 2 year fixed rate. Easy to apply. Info easy to understand.
Marian from 43015, Ohio
May 17th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Sukhdev
Very easy to enroll
Sukhdev from 45434, Ohio
May 17th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
energy harb
everything has been good and easy tosetup.
new rates from 44138, Ohio
May 17th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Jen
Great experience, great prices. Very Satisfied. 4 year customer.
Jen from 44203, Ohio
May 19th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
New enrollment
Good
Bgatian from 44301, Ohio
May 19th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Smooth and easy sign-up
Web sign-up was easy. Customer service was great with confirmation e-mail. Thanks.
KJ from 45662, Ohio
May 20th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good
Easy and fast.
V.S. from 43713, Ohio
May 23rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbor
Have had Energy Harbor for natural gas going on two years. Great service
RM from 44041, Ohio
May 23rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great experience
I spoke with Edgar and he was wonderful. He was thorough kind efficient friendly and patient. He answered all my questions and was extremely pleasant to deal with. He is an asset to your company.
Linda from 44133, Ohio
May 23rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Changing companies for lower rates
Registration was not complicated and took about 15 minutes.
Needed a lower cost on electricity. from
May 23rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
initial period ratings
met expectations
gene from 45701, Ohio
May 26th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Service
Enrollment was easy and efficient
John from 45601, Ohio
May 26th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Piece of cake !
Easy enrollment
Kevin from 44663, Ohio
May 26th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
enroll in your energy supplier
I had a wonderful guy who helped me!!! The price for my electric was great!!!
cheryl from 44730, Ohio
May 26th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Helped us out with our increasing costs.
I was concerned about our increasing energy costs and Energy Harbor has helped us keep them down. I called Energy Harbor and they signed me up. Its not as low as it was, but it will help us in the short term.
Emily M from 43082, Ohio
May 26th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Happy so far
I already have Energy Harbor and so far their rates are very competitive.
Linda from 44132, Ohio
May 26th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
taking to long.
I was happy with my experience the harbor. One thing bothers me. They said it my take 30 to 60 days to change to harbor, That seems to long. It shouldn't take more than 30 days. I would like to have our service as soon as possible.Barb Starkey
Barbara Starkey from 44669, Ohio
May 28th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbor
I got lowest price Electric provided for my service. Thanks
Larry Ball from 44883, Ohio
May 29th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Fair friendly
Knowledge to help save money on long term bills
Chris from 44641, Ohio
June 1st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great rates
I actually signed up online and am very satisfied with the rates and contract details.
Trbletracy from 43528, Ohio
June 2nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy to sign up
Easy to sign up and local, Waiting on the actual rates to kick in.
Zigmund from 44677, Ohio
June 6th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good experience
Signup was easy and Im looking forward to saving money each month.
Dubliner from 43017, Ohio
June 6th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
enrollment for energy harbor
The person at the call center was courteous and able to answer my questions. Our enrollment process to sign up with Energy Harbor was easy.
Nancy from 44440, Ohio
June 6th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy way to energy cost savings
The sales reps answered my questions, and thoroughly explained the process of choosing energy harbor as my provider.
WCM from 45701, Ohio
June 6th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy registration
Very easy
Cjh from 44632, Ohio
June 6th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
32 month plan
Easy setup.Waiting for first billing to check out further.
William Ujek from 44130, Ohio
June 6th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Very happy
They were very fast and efficient and got great rates!
Andrea from 44721, Ohio
June 6th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy harbor review
Originally with energy harbor at over Eleven cents per kWh. Went ohio.gov website and renewed at 6.77 per kwh
Cindy Roach from 44646, Ohio
June 7th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Excellent
Outstanding
Janet R Kagey from 44641, Ohio
June 7th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Enrollment
Enrollment was easy
Mjn from 44483, Ohio
June 8th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Enrollment
Very easy to navigate web site
vc from 43021, Ohio
June 9th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy harbor
Tyann went above and beyond to make sure I got the best rate possible
Tyann from 44406, Ohio
June 9th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Switch
Very quick and easy
Review from 44632, Ohio
June 9th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
kwade
The staff was courteous and friendly
Kevin Wade from 43542, Ohio
June 9th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Electric review
Efficient and good rates , thanks
Don from 44830, Ohio
June 9th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Awesome
Good
Richard Adams from 43068, Ohio
June 9th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Awesome
Good
Richard Adams from 43068, Ohio
June 9th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Don't remember
Can't rate account/billing. Haven't started that yet
Peggy Miller from 44889, Ohio
June 9th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
new customer
thank you for your help in changing my supplier it was quick and easy .
Melanie Butti from 44052, Ohio
June 9th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Sign up for electric.
Everything thing was straight forward.
Adrian Endlich from 43837, Ohio
June 9th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Nothing
Great
Brian from 44619, Ohio
June 9th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great Information
She helped me so much..thanks!!
David from 43537, Ohio
June 9th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Better rates with Energy Harbor
I had a smooth and easy experience transferring my energy provider to Energy Harbor.
Ted Morris from 43026, Ohio
June 10th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Lwp
Price right
L W from 44431, Ohio
June 13th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Transfer service
Easy to transfer from current provider. Helpful service rep. Efficient email updates..
Palmer from 43571, Ohio
June 13th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Satisfied
Customer Service Rep was excellent, the only downside was the 24 min. being on hold, think they need more help.
G from 44030, Ohio
June 13th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Excellent choice for energy.
Very easy to sign up
Wayne from 44718, Ohio
June 13th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
New rate locked in
Very smooth..quick... everything I was looking for
Bob Dye from 44230, Ohio
June 13th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
finally explained
finally talked with someone who explained to me what was going on and what I needed to do.
Explanation from 44147, Ohio
June 13th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Change Electric Supplier
Transparent, seamless
Bobby Miller from 43230, Ohio
June 13th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
GREAT PRICING
RESEARCHED DIFFERENT PRICING PLANS. ENERGY HARBOR HBUDGET FOR EKECTRIC.AD THE BEST OPTIONS AVALABLE THAT FIT WITHIN MY
KNIFD from 43988, Ohio
June 13th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
This a Nice Alternative
I read a recommendation by a person on a local blog. We have been told our electric bills will go up by 30% because of a supplier increase. Energy Harbor had a plan for a three-year rate freeze on their supplying. That was all it took.
David46970 from 43026, Ohio
June 16th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
TOPS
EASY, FAST and STRAIGHT-FORWARD!
DONALD WHITAKER from 45373, Ohio
June 16th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Rating
Very professional and helpful.
Molly from
June 16th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Initial Review
I originally applied and received approval to switch my energy supplier to Energy Harbor. For unknown reasons, with a call to Energy Harbor, it was discovered that AEP directly cancelled the service. The rep I talked with found me a less expensive rate for a longer period of time and I submitted the application. The only reason I didnt give five stars to each item is because I have yet to be told that my newest application is approved so I dont know how I would rate each item for sure until Im actually a customer. So far, so good.
Clark Family from 43085, Ohio
June 16th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Competitive Energy Pricing
Easy and quick!
Satisfied Customer from 18941,
June 16th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great energy
Great energy
James from 43901, Ohio
June 19th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easiest process
super easy to sign up, less than 5 minutes. Excellent pricing and plan options
Phil T from 43235, Ohio
June 20th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Resident
Registration process was easy and quick.
Bob from 43560, Ohio
June 20th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Couldnt have been easier
I contacted Energy Harbor about switching my generation supplier. They offered the best rate. The person I spoke with was polite, competent and extremely knowledgeable. Could not have been an easier process.
Vicki from 43062, Ohio
June 20th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
PIECE OF CAKE
SIMPLE AND EASY. . . . MY ONLY CRITICISM IS IT WON'T KICK IN UNTIL AUGUST 1st, SO I HAVE ONE MORE COMPLETE BILLING CYCLE PAYING AEP'S HIGH RATE.
MAX RENTZ from 43055, Ohio
June 20th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Offers a decent fixed long term price
Found Energy Harbor offers the best long term contract with no cancelleation or monthly fees and with the lowest current price.
G. Stevens from 45840, Ohio
June 20th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Just what the Dr ordered
We had been customer for 2 years and contract was up and returned to Duke.
They took the time to explain why and options available to stay away from Duke--worked well and was easy
Rate options from 45255, Ohio
June 20th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
residential electricity
all went well
the customer service people were very helpful
thanks again
harold mccue from
June 21st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
4 out of 5
It was good, easy to enroll.
tl from 44720, Ohio
June 22nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
OFFICE MANAGER
SIGNED UP SEVERAL ACCOUNTS WITH ENERGY HARBOR ONLINE AND IT WAS VERY EASY TO SIGN UP AND SAVED ME ALOT OF TIME FROM HAVING TO BE ON THE PHONE
OM from 44047, Ohio
June 23rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Residential
It was effortless.
Randall P. May from 44646, Ohio
June 23rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Customer Service
Your customer service reps are the best.
Brookville OH customer from 45309, Ohio
June 23rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great rate
The first couple calls, I got a hold of some really great customer service people, and it was a great experience my, However, my last Experiance was just OK. I felt like I was not a very important customer and it was hard to get information of the person. But as I said, the first two people were wonderful, and the rates are so good and I would recommend it for sure
Sue from 55140,
June 23rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
New to Energy Harbor
I was need of finding a new source of Electric and a family member suggested Energy Harbor
Rita from 45381, Ohio
June 24th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good explanation
Customer service representatives explained the process and answered all my questions. Very helpful and professional!!
Got It! from 43062, Ohio
June 24th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Review and wheres my bill
No bill received for june. Where is it.
Terrence Schultz from 43235, Ohio
June 26th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy to switch
Good price and easy to switch
Treva Valentine from 44663, Ohio
June 27th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Reasonable Rates Pleasant Customer Service
There's been much confusion on understanding both your electric & natural gas bills when you receive them but I found the folks at Energy Harbor to be helpful and patient to explain the different plans and any other questions that you may have, plus the rates that they offer are some of the best available . Great feeling to do business with a company for your energy needs.
Geno405 from 44087, Ohio
June 27th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Enrolled in new plan
Knowledgeable & Kind
NA from 43964, Ohio
June 28th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Excellent
So easy to sign up for
Cheryl from 44511, Ohio
June 30th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good experience
Charlie was the sales rep we worked with. He was very courteous, not pushy, and knowledgeable. He made us comfortable with our decision to switch to Energy Harbor.
!!!bp from 45768, Ohio
June 30th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Changed from AEP price hike
I fond this deal on PUCO site. It's a decent fixed rate and based in Ohio. I took it for 12 months. No hidden fees or charges. The Kwh charge is very competitive.
FAH from 43228, Ohio
June 30th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Thank you!!!
The gentleman was extremely understanding Snd everything went wonderfully.
Debi Fox from 44814, Ohio
June 30th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Review
Signing up for service was easy and the person I spoke with was very professional.
C Bateson from 43334, Ohio
July 1st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
its Easy To $ave!
Thanks for making it easy to $ign up & $ave.
Julie from 44024, Ohio
July 2nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
New Enrollee
Easy sign up. Competitive pricing
Chuck C from 45039, Ohio
July 4th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
JLB review
Easy to change plans for both gas and electric.
gas and electric supplier from 45243, Ohio
July 4th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy
Easily changed providers online for better rate
Marj from 44436, Ohio
July 4th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great
Simple and easy
Steve from 44095, Ohio
July 5th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good Energy Vibe
I'm happy so far although I haven't been with them for more than a month. But the enrollment was very easy, people friendly, and my enrollment approval was quick and sent by email. No aggravating phone calls! And, yes there's more, Energy Harbor contacted my main supplier to alert them of my change and that company also e-mailed me my confirmation and approval. Energy Harbor took all the time consuming work off my busy schedule which was such a stress free relief. Thank you Energy Harbor!!
Crystal from 44704, Ohio
July 6th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbor
It was so easy to switch from AEP to Energy Harbor - The rates are much lower.
Holly from 43021, Ohio
July 6th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Excellent service
Spoke w/Brian, who gave superior service on both my electric and then automated gas enrollment. VERY pleased.
Sherrie Vidmar from 44119, Ohio
July 7th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Sign up process was smooth
Haven't gotten a bill yet, but sign up process was smooth
Amanda from 44060, Ohio
July 7th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
The switch
It was very quick easy. The person I spoke with was knowledgeable and had all the answers to my questions!
Ingrid from 44256, Ohio
July 7th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy enrollment
Competitive rates, easy enrollment
Lynn M from
July 8th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy
Once I found the info it was very easy to change.
g from 43130, Ohio
July 11th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
great job!
staff on phone did a great job!
charles petree from 45005, Ohio
July 11th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
return customer
Returning to Energy Harbor was easy, fast, and efficient
TJR from 43614, Ohio
July 11th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Joining Experience Only
The whole experience of joining EH was a good one. Everything fully explained and all of my questions were answered. They also contacted Ohio Edison and did what needed to be done. Their service will start being billed with my July bill so hopefully I will have a chance to "review the package picked" in this same manner after that first bill.
KAM from 44412, Ohio
July 13th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Excellent service
Fast efficient enrollment
Urbannovations from 45045,
July 14th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
good prices
I was advised what to do, I did it and everything turned out great
gsb from
July 16th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Review
Very easy and the change was implemented within two weeks.
CS from 44035, Ohio
July 16th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great service
Signed up with them and got a great rate!!
Noah from 44321, Ohio
July 18th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good rate!
I went to "Apples to Apples to find a reasonable electric carrier and found Energy Harbor. Actually, I thought I had signed with them months ago, but am trying again.
Jojoy from 44601, Ohio
July 18th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good rate!
I went to "Apples to Apples to find a reasonable electric carrier and found Energy Harbor. Actually, I thought I had signed with them months ago, but am trying again.
Jojoy from 44601, Ohio
July 18th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
All good with Energy Harbor
I got on Ohio Apples to Apples to compare rates and plans after seeing my AEP electric bill increase significantly. Energy Harbor's price was half my AEP rate! Also necessary for me was a fixed rate, at least 12 months and no early termination fee - and Energy Harbor was good on all points.
Finally, when I called to subscribe Thomas did a quick and efficient job at enrolling me and Energy Harbor followed by email to say I was accepted. All in all, a pleasant experience that will save me $$$
Jim from 44691, Ohio
July 18th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
great deal
didn't think rate prices had come down that much, but Energy Harbor had a great price for a great term
John from 45053, Ohio
July 21st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
I just signed up
It was a very easy process to sign up on Apples to Apples. That is about all I know right now. Service hasn't even started yet.
Marianne from 44266, Ohio
July 21st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great
Was all right
Terry Beechler from 45769, Ohio
July 23rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Fantastic and Easy to enroll
I enrolled with Energy Harbor because their prices were fantastic! It was super easy to sign up. I'm looking forward to a lower electric bill next month.
Patti from 44614, Ohio
July 25th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Saves money
Saved lots of money
Amanda from 43558, Ohio
July 25th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good Choice
Very easy to switch over and great rates.
K.R.Burke from 45458, Ohio
July 25th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Best Option
By using the online option, the rate was better than the other companies offers.
D. White from 44720, Ohio
July 26th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
A better rate switch
I absolutely hate playing the Apples to Apples game in choosing a provider in Ohio-that being said, Energy Harbor made it easy for me to change my rate to a lesser non-promotional rate with a decent time period before I have to go out looking again! Customer service was assuring and helpful with all questions and inquiries and NO cancellation if a cheaper rate is discovered.
JGW from 44147, Ohio
July 26th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Safe Harbor
Energy Harbor has the best plans.will recommend to others
Auggie from 44484, Ohio
July 28th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Simplicity enrolling
I found EH on Ohio's apples to apples site. Enrollment was simple aided by a representative.
jdmj from 44663, Ohio
July 28th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Saving money.
My rate was almost cut in half.
Russell from 44260, Ohio
July 28th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Switching service
It was very easy. Less than 5 minutes. Everything was easy to understand/follow.
Wayne Marchand from 43123, Ohio
July 29th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Transition to Energy Harbor
My contract with my previous electric provider expired and I did not realize it. My rates almost doubled so I decided to look around for a suitable replacement and found energy harbor. They had the best rates going for a 24 month contract.
Gary H. from 45714, Ohio
August 1st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Competitive energy purchase
I went to apples to apples .gov compared and made my decision filled out this app done
Whitney Martin from 45432, Ohio
August 1st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Wow
It was handled well and promptly.
Sheely from 43232, Ohio
August 1st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Waiting!
We are very hopeful that your claims are true! We are looking forward to reduced costs! Time will tell. Ask these questions again in 30 days or so once the rates go into effect!
Augusta Hopeful from 44607, Ohio
August 1st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Ease of signup
Easy and longterm contract for price stability
Customer 003240632 from 44004, Ohio
August 2nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
excellent electric choice
signing up for the electric plan at a lower price than all the other companies. Representative was very nice, informative and helpful
Dean from 45381, Ohio
August 2nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good review
Very good
Dolgos from 44230, Ohio
August 3rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
WAY less than Ohio Edison alone
Enrollment was pain free, and with our energy bill sky rocketing to 12 cents per kWh. We needed another provider. Our bills were cut in half, with no worries, no termination fees, and no monthly fees for service.
Samantha from 44483, Ohio
August 4th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Perfect!
James Ziegan was our rep and he was so informative and mature it made the process so easy. And we have saved tons of money???
Marcey from 44135, Ohio
August 4th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Changing from Ohio edison
Wonderful
LaDonna from 44619, Ohio
August 5th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Electricity
The price ad delivery has not been reflected on my bill yet
Gerry Parosh from 44094, Ohio
August 6th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy experience
Very easy to switch
Mike from 44432, Ohio
August 6th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Excellent experience!!!
My customer service representative was so friendly and helpful! It made me feel like I chose the right place!!!
Tracy KMD from 44646, Ohio
August 8th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great saving!
Just a phone call away to save money for your monthly electric bill.
DzungDakao from 45424, Ohio
August 8th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Glad I switched!
Really easy to do.
Nick from 44143, Ohio
August 8th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Thanks for the savings
Easy to setup your account very user friendly.
Scott from 45653, Ohio
August 8th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbor
Great rate but only concern was on the Ohio website rate was 4.88khr and the rate when verified through email was 5.88khr. Still a good rate but a little deceptive.
Steve from 45840, Ohio
August 8th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Renewal
Moved from a 6 month to a 15 month agreement.
The process was quick & efficient
Renewal from 43113, Ohio
August 8th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
new enrollment
Looking forward to joining and saving!
Denny from 44656, Ohio
August 8th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great choice
So nervous about finding a new supplier but they made it easy for me to choose them
Jody from 44266, Ohio
August 10th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Review
Great experience all aspects
LM from 44067, Ohio
August 15th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
I just signed up.
The customer service representative was very knowledgeable and informative and explained everything very well! Im unable to accurately respond to billing and account management as I have not gotten that far.
Jj from 43213, Ohio
August 15th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
New customet
Very thoroughly -lots of questions.
Mrs Larry Kerr from 44720, Ohio
August 15th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Confusing rates
The sign up was quick and easy, but I had Energy Harbor before, why not just move your customers to your best plan?
Mike from 43302, Ohio
August 17th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Electric Service
Very friendly and easy. Explained everything very well
Nancy O from 44442, Ohio
August 18th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Smooth experience
Called customer service to clarify my understanding, got right thru, rep was great
MZ from 44230, Ohio
August 18th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
ruth
Great
ruth from 45245, Ohio
August 19th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Best pricing I found
Easy to switch, best pricing and terms. Switched 3 residential accounts as well as a business account. I did not rate billing and account management with 5 stars as I have no experience with that - Energy Harbor supplier fees will be billed through my AEP accounts.
East central Ohio customer from 43939, Ohio
August 20th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
walters holding co.
they were great to work with
Verlin Walters from 44262, Ohio
August 22nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
To early
Its too early for me to do a review. I just signed up, but I will say that signing up on line was pretty painless.
Me from 45690, Ohio
August 22nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
??
Have not started getting EnergyHarborr yet. Signing up was very easy.
?? from 43140, Ohio
August 22nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
nice and easy
I was very pleased with the person who helped me. She made it so easy to understand everything and to enroll.
can not remember from 44133, Ohio
August 22nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good price,
I went looking for a new supplier as my present was 20% higher.
Tpott from 45807, Ohio
August 24th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Supplier update
This transfer was operator friendly resulting in a great savings.
Wooster customer from 44691, Ohio
August 25th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
This company is top notch!
I've been with Energy Harbor for a few years now with my electric and about a year with my gas. I noticed that their rate for gas dropped a little so I called them and within 15 minutes or so I was locked in at the cheaper rate......no questions and no extra fees!
Wayne from 44201, Ohio
August 25th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Order Experience
Was very easy to enroll for the service.
RonL from 43235, Ohio
August 25th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Changing suppliers.
After further checking to see if I got a good price when I recently changed suppliers I found that your pricing was much better and it was a fixed rate for longer time. I switched over right away.
Nona Brown from 44057, Ohio
August 29th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Upgrading with Energy Harbor was a breeze!
Couldnt have had a better customer service interaction.
J. Hall from 45246, Ohio
August 29th, 2023
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Excellent Affordable Carbon-Free Option
EnergyHarbor is an excellent choice for anyone looking to lower their electric bill without worrying about filling the air with carbon. Great rates, no early termination fee- there's no reason to not!
Joe from 43201, Ohio
August 30th, 2023
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Fast and Efficient Service
Very knowledgeable agent set up my account efficiently. She was patient in helping me set up services. Highly recommend Energy Harbor to anyone wanting to save on electric bills!
Carol from 45140, Ohio
August 31st, 2023
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New Customer
Sign up was easy. Hope service is as smooth.
GetSmiley from 45069, Ohio
September 1st, 2023
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Renewal
We have been with Energy Harbor for several years without incident. When my old plan was about to expire, I chose to lock into a much longer agreement simply to avoid the hassle of doing it every two years. I was pleased that my rate went down a little with the new agreement.
David Brown from 44452, Ohio
September 2nd, 2023
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Switched from Toledo Edison
Toledo Edison is a Joke. Energy Harbor has GREAT prices. Couldnt be happier with our choice to switch
Taylor from 43432, Ohio
September 2nd, 2023
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SAVING $$$
EASY TO ENROLL, BEST PRICING
SANDY from 44319, Ohio
September 5th, 2023
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Switched from AEP Ohio after their big rate increase
The only issue I had was selecting the correct Ohio Power option on page 3 of the sign up, if you were originally a Columbus & Southern Customer you have to select that option during signup on page 3 to put in the SDI number.
Paul Darnell from 45769, Ohio
September 5th, 2023
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My electric bill
Outstanding
Myrna from 43160, Ohio
September 6th, 2023
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Just signed up
Easy to sign up. Seamless switch
JD from 45309, Ohio
September 8th, 2023
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Easy Enrollment
I was sent an email from my current electric supplier about other suppliers that cost less than what I was paying so I chose Energy Harbor & it was very simple.
MikeD from 44117, Ohio
September 9th, 2023
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Lower my electric bills
Just waiting to see how much this will reduce my electricity bills in the future.
Hopeful from 43551, Ohio
September 9th, 2023
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Effortless change
I didn't notice any difference in service.
Dan Kommeth from 43528, Ohio
September 12th, 2023
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Five Star All The Way
Oh my goodness! Energy Harbor really delivers savings that make a difference.
Richard H from 44035, Ohio
September 12th, 2023
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Just changed to this company.
It was fast & easy!
Valerie D. R. from 44505, Ohio
September 13th, 2023
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New to Energy Harbour
Easy to sign up
Teena from 45805, Ohio
September 14th, 2023
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Excellent customer service
The agent that helped me out was very knowledgeable and ready to help.
Chasity from 45068, Ohio
September 15th, 2023
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changing providers
researched multiple providers and compared and selected Energy Harber they had the best rate for a 4yr fixed term. Signing up was easy just a few key stokes and i was done
Marty from 44272, Ohio
September 15th, 2023
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Pleasant sailing into the Harbor!
Very helpful agent guiding me through the online enrollment! She was super!
sdv from 45805, Ohio
September 19th, 2023
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Easy to enroll
Took less than 5 minutes to enroll.
Woody4153 from 44691, Ohio
September 19th, 2023
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Great price and great service
Choosing Energy Harbor was an easy choice. Their process for switching to them as a provider was very easy and they communicated well with us throughout the entire process.
Helen MW from 45320, Ohio
September 19th, 2023
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Easy to Save
After researching and tallking with friends, I went to Apples to Apples and compared several plans. It was an easy decision. I just received my first bill and saved significantly.
Easy to Save from 45653, Ohio
September 20th, 2023
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Natural gas supply
Everything went well and the information was sent to me by email as I was told by the rep.
Robert Eland from
September 20th, 2023
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Great services
I was able to sign up for a plan that fit me best. Great resource to have and works wonderfully.
Mike M. from 44612, Ohio
September 22nd, 2023
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Changing Existing Plan
Changing existing plan to a lower rate
Deb from 45822, Ohio
September 22nd, 2023
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Easiest change
The change to Energy Harbor was very easy. I clicked the link to change and they took care of the rest.
Tracy jurek from 44060, Ohio
September 22nd, 2023
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EASY PROCESS
It was quick and simple. Of course I had been with Energy Harbor for the 3 previous years.
Harry from 43551, Ohio
September 22nd, 2023
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Great experience
easy and fast.
Thad from 43504, Ohio
September 26th, 2023
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Best electric supplier
After doing research for the best electric supplier, I found that Energy Harbor has the best-fixed rates.
Char from 45648, Ohio
September 26th, 2023
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Easy savings
Sign up was easy and they gave me great rates for my area
Rikki Life from 44301, Ohio
September 29th, 2023
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Professional Services for maximum savings
Very happy that I changed to Energy Harbor. Their professional service and costs savings make it easy on the budget and my life.
Patricia Nowak from 43528, Ohio
September 29th, 2023
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Billing
I just received my first billing for my electric. I was very pleased that the bill was much lower than the last several bills that I received.
Connie Smith from
October 30th, 2023
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WAC