Name: Electricity and Natural Gas Service
Brand: PA Energy Ratings
Rating: 4.7 (4374 reviews)

Compare Direct Energy Rates

Direct Energy is one of the largest providers of energy and energy-related services in North America. With customers in all 50 states, 10 Canadian provinces, and Washington, D.C. Direct Energy has also shown to be a progressive company, developing new plans, products and technology that deliver consumer insights and resources to help them save money. The Nest Learning Thermostat, Plenti and their personalized Online Account Manager are all tools that Direct Energy puts in the hands of their customers to use less energy. They're also very progressive, with active social communities on Facebook, Twitter and Pinterest that help them stay in contact with their customers.

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Plan Details

Live Brighter 7

13.4 ^¢ /kwh

7 Months Locked Rate

^$0.00 MRC per month

Fixed Rate

Plan Type

7 Months

Locked Rate

fixed-rate

Plan

(Note: The Early Termination Fee will not be charged if you end your contract early because you are moving out.)

Utility:

PPL

Plan Details

Live Brighter 12

NEW CUSTOMERS ONLY!

14.2 ^¢ /kwh

12 Months Locked Rate

^$0.00 MRC per month

Fixed Rate

Plan Type

12 Months

Locked Rate

fixed-rate

Plan

Utility:

PPL

Plan Details

Live Brighter 18

NEW CUSTOMERS ONLY!

14.6 ^¢ /kwh

18 Months Locked Rate

^$0.00 MRC per month

Fixed Rate

Plan Type

18 Months

Locked Rate

fixed-rate

Plan

Utility:

PPL

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Rates as of Jul 02, 2026 at 11:00 PM

Direct Energy Ratings

The overall score for Direct Energy is 2.52. Their best category was Communications where they earned a score of 3.40, while their worst rating came in at 2.00 in Market Perception.

Direct Energy earned a Bronze Award in our most recent semi-annual rating process with an overall rating of 2.52

PA Energy Ratings's Bronze Tier providers are solid retail electricity providers that have a lot to offer customers. These companies represent good options for discerning shoppers and have lots to offer customers. There are plenty of good companies offering good plans that can fit what consumers are looking for in their company.

How To Switch To Direct Energy and Save

Switching providers is easy and takes less than 5 minutes.

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Pick a plan that meets your needs. We always recommend Fixed Rate natural gas plans ranging from 6-24 months.

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There is no interruption of service

The switch will occur at your next meter read date

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