Green Mountain Energy -- Profile Analysis

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Green Mountain Energy Company was founded in 1997 with the mission to change the way power is made. As the longest serving renewable energy retailer in the country, Green Mountain is a green power pioneer.

All Green Mountain Energy Plans  


Plan Name
Company
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
24 Month Fixed Rate
24 month
Fixed Rate
11.60¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
10.50¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
10.60¢ / kwh
$0.00 monthly recurring charge

Green Mountain Energy Plan Summary

Total Plans

3

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Customer Reviews of Green Mountain Energy

Reviews Overall

31st place
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Most Recent Green Mountain Energy Reviews  


Seamless transition to new energy supplier
When our old supplemental provider substantially increased rates (our primary provider is the outstanding community solar organization Neighborhood Sun), we shopped for renewable energy providers and found Green Mountain. Very pleased with ease of shopping on BGE site and transition to Green Mountain. ERG from Owings Mills MD

jim galbreath
switch from verde to green mountain, major price reduction , from Butler PA

Control your monthly bill!
I find GME a pleasure to do business with. My rates are reasonable. *** I love that I get a weekly summary of my usage, it gives me a heads up on what my bill will be, and I always take the opportunity to adjust the amount of energy I consume. I always try to beat the prior weeks consumption. #NEVER ANY SURPRISES!!! Laura, Texas from Temple TX


4-5 Star Reviews: 65 (14%)



jim galbreath

switch from verde to green mountain, major price reduction

, from Butler, Pennsylvania
August 14th, 2023

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 27 (6%)



Switch to Green Energy

Switched to Green energy to get a favorable rate and it is now in place. My only complaint is it took approx 2-3 months for the change to take place. Not sure whose fault this is but when I've switched before the tranistion happened faster.

Chris from 01562, Massachusetts
February 26th, 2024

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

2-3 Star Reviews: 45 (9%)



Cancellation fee

Great Mntn Energy charged a fee for early cancellation when my electricity was never cancelled. Spoke to 3 supervisors all giving different information and my acct was drafted 352.86, leaving me with no money. I was advised a refund was processed, that was a lie. I was told the investigation would be completed before the due date, if not just pay normal balance due. Also told no refund until the investigation is complete. I was told lies, givin false information and still no refund processed. I'm very unhappy with the service received by this company. How can you charge for something you did not do, something which never happened. Also told this happens all the time. Their processes do NOT work!!

??? from 78728, Texas
June 12th, 2023

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

1-2 Star Reviews: 285 (59%)