Theives
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This place is a complete joke! They are the biggest theives I know! Constantly having to pay them twice for the same transaction and that's how they make more money, they get away with it every month there is a issue! The customer service is so trashy! Not one person that works there is polite at all! I wouldn't recommend this place to anyone ever! My overall rating is a 0!!!!! BBB here I come, definitely filing a complaint against them! |
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| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Erica
from
05733
on
October 11th, 2019
Hi Erica. Thanks for bringing this issue to our attention. Please email us at Feedback@GreenMountain.com with your account #, REF #1809 and additional information if you would like for us to review your usage.
— Green Mountain Energy
Scam
| Increase prices and make it hard to leave. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Scam
from
Pittsburgh, PA
on
September 11th, 2019
We are sorry to hear that your bill has been more than anticipated. We would be happy to help break things down and explain the bill in more detail for you. Please send us an email at Feedback@GreenMountain.com with your account #, REF #1812 and additional information.
— Green Mountain Energy
Lies! Do not use Green Mountain Energy.
|
Was roped in by Ira Josephs. He was very miss leading about Green Mountain Energy! The billing says it all. March 0.067, April 0.087, May 0.113, June 0.146, July 0.167 PER KWH!!! My bill went up by hundreds of dollars with no warning. Pecos rate was around $0.068 per kwh. Crazy they get away with stuff like this. |
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| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Ian
from
Havertown, PA
on
September 6th, 2018
Hi Ian, we are sorry to hear about your negative experience. Will you please send your account number to Feedback@GreenMountain.com so we may look into this for you? Thanks!
— Green Mountain Energy
Reviews Overview
The best review categories for Green Mountain Energy are their plans and pricing, rated at 1.0 out of 5, and the order experience, rated at 1.0 of 5.
The best review categories for Green Mountain Energy are their plans and pricing, rated at 1.0 out of 5, and the order experience, rated at 1.0 of 5.
1.0 / 5
Overall
1.0 / 5
Price, Plans and Promotions
1.0 / 5
Order Experience
1.0 / 5
Customer Service
1.0 / 5
Billing and Account Management
1.0 / 5
Likely to Recommend
Green Mountain Energy Company was founded in 1997 with the mission to change the way power is made. As the longest serving renewable energy retailer in the country, Green Mountain is a green power pioneer.
Recommended Electricity Plans
Great Rate
12 Month Fixed Rate
PA Frontier Secure Power 12
5.59¢ / kwh
13.1%
under market
Compared to the current PECO rate of 6.430¢ / kwh
Rate:
5.59¢
Rate Type:
Fixed Rate
Term Length:
12 months
Early Termination Fee:
$0
Monthly Recurring Charge:
$9.95
Important Documents:
Info
Popular Brand
12 Month Fixed Rate
Preferred Plus 12 Month
6.33¢ / kwh
1.6%
under market
Compared to the current PECO rate of 6.430¢ / kwh
Rate:
6.33¢
Rate Type:
Fixed Rate
Term Length:
12 months
Early Termination Fee:
$120
Monthly Recurring Charge:
$0.00
Info
Short Contract
4 Month Fixed Rate
SureLock 4
6.29¢ / kwh
2.2%
under market
Compared to the current PECO rate of 6.430¢ / kwh
Rate:
6.29¢
Rate Type:
Fixed Rate
Term Length:
4 months
Early Termination Fee:
$50.00
Monthly Recurring Charge:
$0.00
Important Documents:
Info
4 Months Fixed
4 Month Fixed Rate
Electric 4 Month Standard Fixed Rate
6.79¢ / kwh
Rate:
6.79¢
Rate Type:
Fixed Rate
Term Length:
4 months
Early Termination Fee:
$50
Monthly Recurring Charge:
$0.00
Important Documents:
Info
