Reviews Overview
The best review categories for Green Mountain Energy are their plans and pricing, rated at 1.0 out of 5, and the order experience, rated at 1.0 of 5.
The best review categories for Green Mountain Energy are their plans and pricing, rated at 1.0 out of 5, and the order experience, rated at 1.0 of 5.
Most Recent 1 Star Reviews
5 Customer Reviews Written Overall
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| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Will Rip you off
| CAUTION: this company makes it money scamming you. They are sneaky. My contact ran up with them and they will only "send" you two letters which I never received, not certified mail or anything. From there they will raise the prices TRIPPLE the average cost and then you will never hear from them again. This went on for over a year till I caught the price increase. DO NOT USE | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Clint
from
Apollo, PA
on
February 26th, 2021
We are sorry to hear about your negative experience with us, and appreciate your feedback. We would greatly appreciate the opportunity to learn more about your experience. Please send us an email at Feedback@GreenMountain.com with your account #, REF #1840 and additional information.
— Green Mountain Energy
Scam
| I never sign up for a contract with this company so how the hell are they on my dlc power company bill and at that their charging me more than my regular power company and to top it all of we call them 2 time to tell them to stop billing us and they did not listen so I recorded the last conversation so nun I can take it to my lawyer and sue them for all the money they stole off me | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Don
from
Georgetown, PA
on
January 28th, 2021
Hi Don. We sincerely apologize for the experience. Contact us at Feedback@GreenMountain.com with your account #, REF #1835 and additional information so that we can make sure to address your concerns.
— Green Mountain Energy
Theives
|
This place is a complete joke! They are the biggest theives I know! Constantly having to pay them twice for the same transaction and that's how they make more money, they get away with it every month there is a issue! The customer service is so trashy! Not one person that works there is polite at all! I wouldn't recommend this place to anyone ever! My overall rating is a 0!!!!! BBB here I come, definitely filing a complaint against them! |
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| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Erica
from
05733
on
October 11th, 2019
Hi Erica. Thanks for bringing this issue to our attention. Please email us at Feedback@GreenMountain.com with your account #, REF #1809 and additional information if you would like for us to review your usage.
— Green Mountain Energy
Scam
| Increase prices and make it hard to leave. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Scam
from
Pittsburgh, PA
on
September 11th, 2019
We are sorry to hear that your bill has been more than anticipated. We would be happy to help break things down and explain the bill in more detail for you. Please send us an email at Feedback@GreenMountain.com with your account #, REF #1812 and additional information.
— Green Mountain Energy
Lies! Do not use Green Mountain Energy.
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Was roped in by Ira Josephs. He was very miss leading about Green Mountain Energy! The billing says it all. March 0.067, April 0.087, May 0.113, June 0.146, July 0.167 PER KWH!!! My bill went up by hundreds of dollars with no warning. Pecos rate was around $0.068 per kwh. Crazy they get away with stuff like this. |
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| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Ian
from
Havertown, PA
on
September 6th, 2018
Hi Ian, we are sorry to hear about your negative experience. Will you please send your account number to Feedback@GreenMountain.com so we may look into this for you? Thanks!
— Green Mountain Energy
