Green Mountain Energy -- Profile Analysis

I just found out they have been increasing my rates steadily under a variable plan and i've been paying 30-40% more than i would have been under the regular coned plan. It's completely dishonest- I was not notified of any rate increases or what this variable plan is or that i was being switched to one. They have sent me numerous marketing emails, but didn't bother sending me anything to renew a fixed rate plan? BS. When i signed up i was told i would only pay a few dollars more per month. I have spent several hundred dollars- maybe more- than i needed to. Extremely perturbed by this dishonest hidden business practice- I'm owed at least a partial refund.

Green Mountian Energy sold us on renewable energy, but our generation service charge is now at .21700 while they offer .14200 on their website. This adds up to $80 monthly for our home electric bill. How is this fair?

I have sent a numerous amount of emails to Green Mountain and support@greenmountain.com, ALL HAVE BEEN IGNORED!

I have been receiving usage reports on Monday evenings for the last 6 years.

I have NOT received a usage report from Green Mountain Energy for the last two weeks!

June 30th - July 6th - NO REPORT SENT!

July 7th - July 13Th - NO REPORT SENT! Its July 15th and I have not even received my Bill for June. What is going on?

I keep track of what you are charging me! Do your job and send me the usage reports! What are you hiding? Should I start complaining about Green Mountain Energy to the proper authorities? I have sent over 10 emails to you in the last week, ALL of which have been ignored.

I need my usage reports for the last two weeks.

I called Green Mountain today (July 15th, 2024) and they REFUSED to give me my usage report for June 30th - July 6th. What are they hiding? What is going on with Green Mountain Energy? In the past 6 years I have NEVER experienced this problem.

At this moment I am so pissed off at Green Mountain Energy that I am thinking about changing providers.

I met a representative at a local grocery store. I had luck saving money on my energy bill prior with other companies so I gave them a shot. The Representative talked a good talk and had data to back up what he was selling. The papers showed all the odd ball charges imposed by Grid, which amounted up to rough 50 some odd dollars. I had inquired about the cost of the kWh as this and the delivery fees due to attenuation over distance are what really cost us in the long run. I had been assured that the price per kWh would not change. So to my surprise getting a 550 electrical bill as opposed to the 50ish dollars off of the original bills which usually came in around $180 to $250 per month. If I was saving dollars we should have seen $130 to $200 not $550.
National Grids going rate is .06X cents per kWh in my service area, Green Mountain is charging me .14 cents per kWh in my service area.
I will be filling a complaint with my states Public Service Commission and the Hotline for Competitive Energy Complaints. Twice the cost is not competitive.

Green mountain energy is a rip off was good until 3 months ago they don't help solve anything and they want $300 to cancel the service you just trap people into paying high electric bill.

We switched providers after Green Mountain notified us of a rate hike. They called and left a message saying they were cancelling our service, which is what we wanted. Two months later we're still getting billed with their service. When we called, they said they called to let us know, but we needed to call to confirm that we didn't want them anymore. Now we have a nearly $450 gas bill because their rates are so high and they didn't cancel when we requested it.