Verde Energy -- Profile Analysis

Verde has been awesome and has saved me some money by using their services.

Currently using Verde Energy through PPL and haven't had any issues yet. Last company after fulfilling my year, decided to charge me 2x my normal rate, so I switched. I will see how Verde Energy charges after my contract is completed.

Switching to Verde Energy was easy.
Their plans are very competitive. Customer Service has been easy to work with.

I had a six-month contract with them. I received a couple of letters and a call letting me know my renewal time was coming up. I renewed before my contract expired except they did not honor the price of the new contract. Instead, they increased the amount by almost 300%. When I reached out to customer service, I spoke to four people who all told me there was nothing they could do about it besides send me a $50 gift card and sign me up for a new rate that was even more expensive than the rate on the new contract they claimed they couldn't see. However, the price they overcharged me was almost $200. So, they would still be overcharging me! DO NOT choose this provider. They are sketchy and don't stand by what they advertise.

Was promised a low rate for staying with verde energy when trying to cancel new supplier and stay with them was given the run around. Passed back and for with no one taking responsibility. Now that I did what verde and ppl asked me to do. I called back to verde and they told me the offer expired. Told the supervisor all I did is what they and ppl told me to do. He stated nothing he can do. Very very poor service avoid these people all costs

Was promised a low rate for staying with verde energy when trying to cancel new supplier and stay with them was given the run around. Passed back and for with no one taking responsibility. Now that I did what verde and ppl asked me to do. I called back to verde and they told me the offer expired. Told the supervisor all I did is what they and ppl told me to do. He stated nothing he can do. Very very poor service avoid these people all costs