Our Analysis of Provision Power & Gas

Employee came to my door asking to see my DTE bill, claimed 3 different times while I was talking to him that he was a DTE employee. Asked to see my bill and said I was being overcharged for my gas and that he would contact them to correct it. Received a notice in the mail a week later saying that I was switching gas companies. Super shady.

We switched to Provision power and gas because they said it was going to be cheaper than Consumers. They are not we have been paying a dollar more than Consumers!!!!! When I finally realized why our natural gas bill was way more than it used to be, I called Provision and the lady I spoke with was very rude. She was trying to put my concern about being charged extra per month for what Consumers was already doing for us, she got a attitude and said she was going to try to request my cancellation. What a rip off!!!! She said they would not give me any of my money back or nothing. Please do not answer the door if they come to your house!

I just had a representative from Provision Gas stating she can save me money on my bill. If I just grab my bill and give her the account information. I stated that I am not interested, and she responds with a sarcastic attitude "how are you not interested in saving money and getting a lower rate"? Then she continued with the attitude and sarcastic comments.
I suggest your people that are representing your company to work on their customer service skills and their sales pitch. Very rude and if that is how they are going to be I have no interest in switching to that company!

The only experience I have with this company is their sales representative knocking on my door 30 minutes ago to try to get me to sign up... in the middle of a pandemic, during a stay-at-home order in Ohio. Appalling.

This company is a RIP off. I have seen a higher bill since signing up. Canceled 2 months ago and still seeing on my bill with higher charges than my regular AEP bill.

WE HAVE ON SUPPLIER AN PROVISION IS A DOUBLE DIPPER, CALLL YOUR DTE AN CANCEL PROVISION AS YOUR ALTERNATIVE GAS SUPPLIER YOU ONLY HAVE ONE , THOSE PEOPLE GO DOOR TO DOOR TO HAVE YOU SIGN UP TELL THEM TO LEAVE

These people have been to my house 3 times and was extremely rude every single time. All three times was during the pandemic and not ONCE did they wear a mask! Then DEMANDED that I bring them
my bill so that they can review it and when I explained that I wasnt interested they wouldnt take no for an answer and the last time they were here my baby started crying so I explained to them that I had to go, they had a crappy remark. So tired of people thinking they can just come to my house and demand that I give them attention or demand they review my bills.