Spark Energy -- Profile Analysis

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Founded in 1999 and licensed to sell electricity in Texas in 2002, Spark Energy is now a national retail electricity and natural gas provider. They now provider electricity and/or natural gas services in the following states: Arizona, California, Colorado, Connecticut, Florida, Illinois, Indiana, Maryland, Massachusetts, Michigan, Nevada, New Mexico, New York, Ohio, Pennsylvania and Texas.

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Spark Energy Plan Summary

Spark Energy does not currently have any plans available on PA Energy Ratings.

We recommend plans from Public Power and Frontier Utilities instead.

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Customer Reviews of Spark Energy

Reviews Overall

23rd place
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Most Recent Spark Energy Reviews  


Great company and great rate.
So far my bill went down and I find the whole experience easier and more convenient than what I had before I can pay online and there are no fees. Love it. Babsy_2004 from Keller TX

Marked down for the first short bill
Ordering was easy, hand off to Spark was seamless. First bill was only 20 days, which was small enough to miss the rebate. So if you're switching you may want to time it to be closer to the beginning or end of the cycle. Fred from Colleyville TX

Spark Energy customer for life
Exceeded my expectations. Happy Customer from Dallas TX


4-5 Star Reviews: 41 (24%)



Great company and great rate.

So far my bill went down and I find the whole experience easier and more convenient than what I had before I can pay online and there are no fees. Love it.

Babsy_2004 from 76244, Texas
September 2nd, 2021

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3-4 Star Reviews: 18 (11%)



Price was in the top 2, but the website/monitoring is lacking

I really liked my two previous companies, but switched from both once the promotion of the first year ended. This company had one of the cheaper plans for the energy that my home uses during a year period. I figured that all companies at this point are the same. Who ever needs to call into an electric company? You go online, pay your bill, and view your usage. BUT.... you can't view your usage real time it seems. So my plan that I need to use so much energy before I hit that bill credit, I can't monitor. There are some months that I am below the threshhold, but could easily (as terrible as this does seem to me) turn on some extra stuff, to bring myself up to the 1000kw I need. But I can't even tell this info. Which I have never seen with a company before this. ??? If you are going with a threshold plan, I would maybe avoid spark at this point until they fix this.

Jill Jere from 77520, Texas
April 22nd, 2021

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2-3 Star Reviews: 18 (11%)



Dreadful customer service!

What a scam! They will not make any reasonable effort to let you know your contract is expiring, except snail mail. They also will not inform you they switched you to a totally different plan. They will do whatever it takes to make as much money off you as they can. They are highly unethical and certain dont give a darn about customer loyalty. Run away!

Catherine C from 77584, Texas
July 21st, 2022

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1-2 Star Reviews: 79 (47%)



Scam

This is a scam company that is connected with several other companies. Major Energy, Verde Energy, etc.. look on Better Business Bureau. They will tell you they have great deals but will not accept you as a new customer if you once enrolled in service under a different name and then place you on a variable rate charging you $100s more and then trying to make you pay $1,500 to get out of a variable rate contract.

Brandon from York Haven, Pennsylvania
February 29th, 2024

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