Reviews Overview
The best review categories for Pennsylvania Gas & Electric are their plans and pricing, rated at 2.3 out of 5, and their customer service, rated at 2.3 of 5.
5 Stars
17%
 
4 Stars
0%
 
3 Stars
17%
 
2 Stars
0%
 
1 Stars
67%
 

Recent Good Review from JOHN G.

GREAT ELECTRIC COMPANY
WHEN EVER THE ELECTRIC GOES OUT, THEY SEE THAT THEY GET IT BACK ON AS SOON AS POSSIBLE.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

JOHN G. from Manheim, PA on July 28th, 2020


Most Recent 5 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
GREAT ELECTRIC COMPANY
WHEN EVER THE ELECTRIC GOES OUT, THEY SEE THAT THEY GET IT BACK ON AS SOON AS POSSIBLE.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

JOHN G. from Manheim, PA on July 28th, 2020



Most Recent 3 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Pennesylvania Gas & electric
Its expensive
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Irias from Meadville, PA on May 31st, 2017



Most Recent 1 Star Reviews

4 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Complete Scam
Door-to-door representatives don't tell you the full story and long story short I entered into a 3 year plan when I needed 1 year of energy. Don't enter into anything. In fact don't even listen to a thing they say. It is all BS.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Pissed Off from West Chester, PA on April 27th, 2020
Fraudulent activity
A sales representative showed up to my house without me being there. A person doing work on my house was confronted and harassed into giving his own personal information to the company which allowed this company to switch my gas provider to their services without my knowledge or consent. This is a fraudulent company and they charge more than double what other companies charge and continue to harass me regarding this after getting the PUC involved. They will not be receiving my money and they are a complete scam and very rude to speak to. What they did was illegal and they will continue to do this to other people so be aware. Apparently anyone can sign you up for new utilities regardless if theyre the homeowner or even live on the property. Good to know. Very disappointed.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

NA from Verona, PA on March 26th, 2020
Dont use company is a rip off
Rep came to our door and offered a good deal on electric. Later found out that they also changed our gas company and charge us double the going rate. Gas was never discussed with the salesperson. Cant cancel without paying a huge fee.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Chuck from New Cumberland, PA on March 6th, 2020
Scammed by representative
A representative for this company came to the door, told me he was with "supplier" and was making sure my rate was locked in. He then switched me from the supplier I was with to PG & E. A complete scam. Never said he was switching me to another company. Fortunately I caught this when my utility company notified me of the change. When I called PG & E's customer service to cancel, the rep was offshore, wouldn't listen, and basically laughed at me. I canceled with the help of the Public Utilities Commission.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Penny P. from Pittsburgh, PA on January 24th, 2020



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