Reviews Overview
The best review categories for Great American Power are their plans and pricing, rated at 1.7 out of 5, and the order experience, rated at 1.7 of 5.
The best review categories for Great American Power are their plans and pricing, rated at 1.7 out of 5, and the order experience, rated at 1.7 of 5.
Recent Good Review from angela buckley
BEST FOR AMERICANS
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Good customer service and no cancellation fee thats really fantastic |
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| Likely to recommend |
—
Angela Buckley
from
Upper Darby, PA
on
July 15th, 2020
Most Recent 5 Star Reviews
1 Customer Reviews Written Overall
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| Likely to recommend |
BEST FOR AMERICANS
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Good customer service and no cancellation fee thats really fantastic |
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| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Angela Buckley
from
Upper Darby, PA
on
July 15th, 2020
Most Recent 3 Star Reviews
1 Customer Reviews Written Overall
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| Likely to recommend |
Did not honor contract terms
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I had a fixed price electricity supplier agreement in place with Great American Power. The contract term was 10 months, starting Feb 8. As required they sent reminder letter that were dated 60, respectively 30 days prior to my contract end date (the postmarks were about 2 weeks after the dates in the letter). My electric company switched me to my new supplier on Dec 10, two days after the contract end date, and I expected to have to pay Great American's (exorbitant) variable rate for those two days. However, Great American Power is maintaining that my contract end date was Nov 21, even though they agree it started on Feb 2 and had a 10-month term, and are have charged their variable rate from that date forward, wiping out a significant portion of the savings I enjoyed. Their complaints department essentially stonewalled me, saying that each month of the year has a different number of days and their info shows a Nov 21 end date. |
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—
Peter
from
West Chester, PA
on
December 18th, 2018
Most Recent 1 Star Reviews
10 Customer Reviews Written Overall
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Great American Power should not be allowed in Pa.
| I have been with AEP Energy with a rate of 0.0669 & was happy with them when I got a call from Great American & I told him I was happy with AEP & he acted like he was from AEP. He switched me & the rate was almost double AEP . Within a week i Got back to AEP | |||
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| Likely to recommend |
—
Hal S
from
Carlisle, PA
on
November 7th, 2020
Sick of these people
| They are the most rude people I have come up against, ever. If there was a star less than 1 they would get it from me. Don't trust them with anything. | |||
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| Likely to recommend |
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Denver Woman
from
Denver, PA
on
August 4th, 2020
FRAUD/SCAM ALERT
| This company is clearly not trustworthy. They frequently call from a spoofed number claiming you were overcharged for electric. They then ask for account numbers and billing info without mentioning they are switching you to their supplier. These tactics are unethical and may be illegal. | |||
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| Likely to recommend |
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Friend In PA
from
York, PA
on
July 29th, 2020
Scam artist
| Continues calling several times daily with a "you were overcharged on I our bill discount/reibersmemt" SCAM Even calledain co. as numbers they use to call always come up no good. Took my number, was told on no call list and still same scammer calls back within hour. VERY ANNOYING, PERSISTANT SCAMMER | |||
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| Likely to recommend |
—
Bruce M
from
Berwick, PA
on
July 15th, 2020
Bad experiance
| Scam scam scam... | |||
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| Likely to recommend |
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Scam Scam
from
Lansdowne, PA
on
July 14th, 2020
Bad business
| I have noticed more and more of a jump in my bill instead of a savings and when I call to discuss I get hung up on!!! | |||
| Plans & Pricing | |
| Order Experience | |
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| Account Management | |
| Likely to recommend |
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Michelle
from
Bristol, PA
on
July 3rd, 2020
Stop calling my home and cell phone
| I have asked numerous times for the telemarketing company using your name out of India or someplace in Southeast Asia to stop calling. First, off the caller ID had something totally different in the number and not your company (deceptive pratice) They continue to call and ask for a bill from my power supplier without explaining rates. Bad business practice on your companies behalf. Just stop calling. This must be fraud | |||
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| Likely to recommend |
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BAD BUSINESS
from
Morton, PA
on
May 6th, 2020
Phone harrassment
| Called me 4 times in one day telling me they are with my electric company and they want to offer me fixed rate pricing. I told them I am on the do not call list, they tell me they are entitled to my number and they are permitted to solicit. I tell them please do not call again after listening to the spiel. We hang up and they called right back | |||
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| Likely to recommend |
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SCAMMER Robocaller
from
York, PA
on
March 19th, 2020
Please just stop calling
| I can't tell you how many times this particular company has called me. Each time stating that my power company has overcharged me and I deserve a check rebate for the overcharge and that they would lower the energy rates. When I tell them I'm not interested and want to stick with the company I'm already with they become abusive and demand asking "You don't want to lower your energy rates??!!". I simply want them to stop calling. I guess the $18k fine back in 2017 wasn't enough so let's try for $18M this time, PUC. | |||
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| Likely to recommend |
—
David
from
Erie, PA
on
January 27th, 2020
Untrustworthy company - will steal your money
| GAP jacked my rate from 0.04 to 0.12 one month prior to the end of 10-month term. Resulted in $103 overcharge. After much debate that "9 months is close enough to 10 months" they finally agreed they made an error. 60+ days later I finally received a refund for $77. What a crock. Nobody should use Great American Power!!!!!! Only after I filed a complaint with PUC did they issue the sub-amount check. | |||
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—
Ted
from
Chester Springs, PA
on
February 19th, 2019
Recommended Electricity Plans
Popular Brand
3 Month Fixed Rate
Electric Choice Plan 3 Month
4.90¢ / kwh
4.9%
under market
Compared to the current West Penn rate of 5.154¢ / kwh
Rate:
4.90¢
Rate Type:
Fixed Rate
Term Length:
3 months
Early Termination Fee:
$0
Monthly Recurring Charge:
$0.00
Important Documents:
Info
