CleanSky Energy Customer Reviews (September 2026 Update)

Updated: September 2026

The best review categories for CleanSky Energy are their customer service, with an average of 3.3 stars, and their billing & account management system, with an average of 3.1 stars.

Reviews Overall

9th

Plans & Pricing

13th

Order Experience

11th

Customer Service

8th

Billing & Acct Mgmt

9th

Likely to Recommend

10th

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Reviews by Star

Recent Good Review from Joseph cabrera

Called for renewal

I was connected with Jenny called, she was a pro, explained everything and helped with the transaction go smoothly and was very helpful.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Joseph Cabrera from Hazleton, PA on October 23rd, 2024

Most Recent 5 Star Reviews

6 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Called for renewal

I was connected with Jenny called, she was a pro, explained everything and helped with the transaction go smoothly and was very helpful.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Joseph Cabrera from Hazleton, PA on October 23rd, 2024

Bill

Great

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Jennyca from Scranton, PA on October 21st, 2024

Service review

Contacted clean sky for pricing. Jolene was very helpful, polite, experienced and pleasant. would highly recommend this company for their pricing and service.

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Order Experience
Customer Service
Account Management
Likely to recommend

— Sandra Maslanka from Gibsonia, PA on August 5th, 2024

Renewal

Costumer rep, Francine,
Very helpful, made it easy to renew,

Plans & Pricing
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Customer Service
Account Management
Likely to recommend

— Rocco from Havertown, PA on July 12th, 2024

Review 11/8/23

My rep, Dante was very nice, clear with information and very knowledgeable

Plans & Pricing
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Customer Service
Account Management
Likely to recommend

— Barbara from Philadelphia, PA on November 8th, 2023

The representative, Joelle, was very helpful and knowledgeable in signing me up for an electric plan.

Plans & Pricing
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Customer Service
Account Management
Likely to recommend

— Teresa from Bethel Park, PA on October 7th, 2023

Most Recent 4 Star Reviews

2 Customer Reviews Written Overall

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Account Management
Likely to recommend

Always look when you choose

Im paying more for gas i should have looked better at the prices i was with ugi and cant switch because it would cost me 75.00 to cancel im 72 yrs old and things are tough now,,,,ugi cost is 0.413

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Michael Sivak from Coplay, PA on March 18th, 2024

Excellent Customer Service

Worked with Francine today on my Gas Utility, she was excellent and very patient w/mature and ill at the time customer. This organization has been very upfront w/my need for all details, and requests. I would highly recommend them in all facets of their customer service. Only wish we could get a bit more competitive w/electric rates, would want them as my supplier for electricity too.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Deb C from Mc Elhattan, PA on November 20th, 2023

Most Recent 3 Star Reviews

1 Customer Reviews Written Overall

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Likely to recommend

Ugi is cheaper

Looking for lower prices are hard to find,,,,,when your living on ssi and a pension of 211.00 a month its very tuff,,thank you

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Customer Service
Account Management
Likely to recommend

— Price from Coplay, PA on February 16th, 2024

Most Recent 2 Star Reviews

1 Customer Reviews Written Overall

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Likely to recommend

DONT USE CLEANSYKY ENERGY

I've been a customer for a year. I received the reduced rate when I initially signed up. After 1 year and not signing a contract my rate went up 110%!! So, if you aren't monitoring your email or mail goes to spam expect to pay over 110% if you don't renew with them which I consider to be outrageous! I am reasonable and can understand an increase of 10-20%, but not 100% which in my opinion is them taking advantage of the situation.

Plans & Pricing
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Customer Service
Account Management
Likely to recommend

— Gates from Chalfont, PA on November 9th, 2023

Most Recent 1 Star Reviews

9 Customer Reviews Written Overall

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Likely to recommend

Very costly mistake

The monthly rate may be a cent cheaper or possibly more expensive then your electric company but they make much much more then that back when they scam you for the next 2-3 billing cycles after you tell them you would like to end your contract on the date it is supposed to end. They basically just never cancel your contract, charge you double what your electric company charges per kwh then you have to have your electric company remove them from your bill.

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Order Experience
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Likely to recommend

— Steve Varady from Birdsboro, PA on November 25th, 2025

Terrible Customer Service

They charge more than double the other providers and they don't know how to run customer service.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— PAAllentow from Allentown, PA on March 13th, 2025

Were sorry to hear that your experience with CleanSky Energy did not meet your expectations. Our goal is to provide competitive rates and quality customer service, and we regret if we fell short in your case.

Wed love the opportunity to review your account and address any concerns you may have. Please reach out to our customer care team at CustomerCare@CleanSkyEnergy.com so we can assist you further.

Thank you for your feedbackwe value your input and are always looking for ways to improve.

— CleanSky Energy

MAKE SURE YOU SWITCH AFTER TERM

THE CONTRACT TERM EXPIRED. THANK GOD I HAD A NOTE TO CHECK THE PRICE. AFTER A 30 DAY WINDOW, CLEAN SKY WAS NO A MONTH TO MONTH CONTRACT AND THE PRICE MORE THAN DOUBLED. MENTAL NOTE CHECK YOUR RATES AND BILLS!

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Likely to recommend

— UNSATIDFIED CUSTOMES from Orwigsburg, PA on January 21st, 2025

Total scam do not buy CleanSky!

This company offers a low intro rate and then hopes you don't notice when your contract expires and they flip you to a rate that's about 250% higher than standard rates. Total scam and in my opinion unethical. One positive: DeMario, the customer service agent I called to cancel this highway robbery program, was nice and professional.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Ben from State College, PA on December 26th, 2024

Deceptive Pracitces...Scam

I signed up for the electric service, not the gas, since their gas rate was higher than what Peco offers. This is all recorded, then they deny it. We are getting gas bills through the winter that are double what they should be. We were put on a variable plan without our knowledge, or permission. They are a scam. There is no savings here, do yourself a favor and say no thank you. When trying to cancel they'll give you the run around and say it'll take 45 days. This has been an expensive life lesson.

Plans & Pricing
Order Experience
Customer Service
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Likely to recommend

— Jonathan Liess from Collegeville, PA on March 3rd, 2024

None

Signed up and they said it would start with my January bill? I think. I still have my old supplier. So now Ill switch to someone else for my supplier

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Likely to recommend

— None from Allentown, PA on February 5th, 2024

Ripping off Senior Citizens without any Regard

I received a bill for November that is $564.99, which was $231 in February. When I called asking why & for some help on this bill I was told our "Service Expired" and I was being charged 21.9 cents/Kwh. I told them we never received a notice as emails may have gone to scam. The Rep would give me a $50 credit on our NEXT BILL IF WE SIGNED UP TO RENEW OUR SERVICE!! OML are you kidding me????? So SAD a company won't work with a Senior Citizen household that has not been late, or not paid their bills since moving into this home in 1988!!
Too bad you can't give a ZERO star rating for this company!!

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Likely to recommend

— MaryAnn Hewston from Conneaut Lake, PA on October 18th, 2023

Robbery

After our contract expired, or variable rate increased very minimally. Due to this we continued with Clean Sky energy as our supplier. Within 2 months they over doubled our rate without notice that there was going to be increases monthly. They are criminal in the way they go about their increases without notification. I would highly highly recommend staying as far away from this company as possible. Also please be aware to have friends/family/business associates stay away as well.

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Likely to recommend

— Taylor from Lehighton, PA on September 21st, 2023

Do not trust this company

My last 2 monthly bills doubled. I am single, only person living in my home. I called cleansky customer service. The excuse I got, why my bill doubled, they sent a email to let me know I had to renew my contract, or I would be charged double the rate. I responded to the lady. This is not my email, you sent it to. You have my address, why wouldn't you send a letter to the address on my account ? Why wouldn't you call me ? There response was, since we have you on the phone we can lower the rate. I said, no you can cancel my account immediately. I got the response, I am sorry, it will take upto 7 business days to cancel and in those 7 days you will be billed the double rate. I called met- Ed, they canceled the account that this company rip hard working single women off. On this page of rating it makes you put a number in. My rating is do not use this company