Recent Good Review from Timothy F. Campbell
Good Answers and Customer Service
I contacted Clean Sky Energy after discussing the questions with PP & L who is my supplier. I was informed by Steve at Clean that my rates went up in Nov. but I may have missed a text or spam. He was very helpful and put me back on the rate that I had been charged previously. Thank You! |
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—
Timothy F. Campbell
from
Dalton, PA
on
February 19th, 2021

— CleanSky Energy
Most Recent 5 Star Reviews
5 Customer Reviews Written Overall
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Getting back on track with clean sky energy
I had called about my high electric bills not Realizing I had gone out of contract no wonder they were double the gentleman that took care of me gave me a refund for $68 On the last months bill. Got back on track with a contract I will be checking out for natural gas next thank you |
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—
Chris Jenkins
from
Williamsport, PA
on
November 9th, 2020

— CleanSky Energy
Saving Money
My bill dropped by about $50 per month by switching |
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—
Cory
from
Millersburg, PA
on
November 9th, 2020

— CleanSky Energy
CleanSky Energy Review - By Jerome Puskarich
I am pleased with the service from CleanSky Energy. It has help reduce my electricity costs for my home this year where a COVID-19 Pandemic has caused other costs to raise. |
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—
Jerome Puskarich
from
Washington, PA
on
October 22nd, 2020

— CleanSky Energy
Great service, easy to work with
Something I never think about is my energy cost. After doing a little research I narrowed it down to 3 companies. Titan was the best rate and easy customer service! |
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—
Ron
from
Brackenridge, PA
on
January 3rd, 2019

Thank you for your positive feedback! We certainly understand how important savings and low cost are and we are happy that you have found that in Titan Gas and Power. Thank you for giving us the opportunity to be of service to you. We love your energy!
— CleanSky Energy
Amazing People!!!
The overall experience was great for me with Titan. They are really helping by reaching out to homeowners by themselves. Mr. Harper reached out to me and made everything easier then ever before. |
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—
Linda Phillips
from
Aliquippa, PA
on
October 30th, 2018

Thank you so much for your positive feedback. We are honored that you have selected us as your supplier, and we look forward too many years of continued service. We love your energy!
— CleanSky Energy
Most Recent 4 Star Reviews
3 Customer Reviews Written Overall
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Good Answers and Customer Service
I contacted Clean Sky Energy after discussing the questions with PP & L who is my supplier. I was informed by Steve at Clean that my rates went up in Nov. but I may have missed a text or spam. He was very helpful and put me back on the rate that I had been charged previously. Thank You! |
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—
Timothy F. Campbell
from
Dalton, PA
on
February 19th, 2021

— CleanSky Energy
Recommend this company
I switched to CleanSky and have saved almost $100.00 monthly on my bill. I liked them so much. I told three of my neighbors about my savings and gave them information to switch. |
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—
Bentley
from
Carlisle, PA
on
November 10th, 2020

— CleanSky Energy
Good company
Called customer service on a price question after having signed a contract. They were easy to talk to and quick to answer. |
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—
Good Customer Service
from
Georgetown, PA
on
November 9th, 2020

— CleanSky Energy
Most Recent 3 Star Reviews
1 Customer Reviews Written Overall
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No energy generation and transmission company is your friend
Titan's introductory rate was good. But like many of the energy generation and transmission companies out there, they hope you forget about them and just keep paying your bill. Then they drastically increase the rate and "stick it to ya," just like so many other providers. Don't forget. Research your energy supplier options, be wary of variable rates, enrollment fees, early termination penalties, daily/monthly "service" fees, etc. Switch to the lowest overall priced provider and set an electronic calendar reminder or make an entry in your day/month/year planner to revisit energy provider options before your term expires. Then make a selection and switch before your "current" provider has a chance to raise rates on you. You owe no loyalty to disloyal providers like Titan Gas & Power. It's not personal; it's business ($). Wash, rinse, repeat. |
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—
Monyker
from
Lancaster, PA
on
December 29th, 2019

We have been making some big changes within our company and are currently under New Management.
Titan Gas and Power certainly shares your frustration in what you have experienced and can assure you that we put our customer satisfaction as a top priority.
Your customer experience truly matters to us and we hope that you consider giving us another chance in the future. Our Customer Service department can be reached toll free at (888) 355-6205 Monday Friday 8am 7pm EST; you may also email us anytime at customercare@titangasandpower.com.
Best regards,
Titan Gas and Power
— CleanSky Energy
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Price jumped almost 300% without notice.
My price per kWh jumped from $.045 to $.1698 with a $5.95 monthly fee without notice of any kind. Try sending me a notice to re-subscribe to your plan instead of slamming me with an additional $150 bill in one month! An e-mail or phone call with an ID would be helpful. Gone to AEP! |
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—
YouChargedWHATNow?
from
Norristown, PA
on
February 19th, 2021

— CleanSky Energy
CAN REACH TO CANCEL
I SIGNED UP FOR 3 MONTH DISCOUNT RATE THAT EXPIRED 2-16-21. CAN NOT REACH THEM TO CANCEL. IF YOU FINALLY REACH THEM BY PHONE THEY TRANSFER YOU TO ANOTHER HOLD LINE WAITED 2HOURS AND 15 MINUTES NO REPLY. THEN EMAILED THEM 3 TIMES NO REPLY. THEY JUST WANT YOUR BUSINESS TO HOLD ON TO YOU FOR THE HIGHER RATE. |
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—
LINDA
from
Evans City, PA
on
February 18th, 2021

— CleanSky Energy
Beware! This one of those bait and switch companies.
When my fixed rate was over they tripled (literally) the price and added a $5.95 customer charge. I would avoid theses scam artists at all costs. If you've shopped for energy suppliers as long as I have, you'll find that there are honest companies and dishonest companies. This is one of the dishonest ones. |
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—
Chris
from
Coatesville, PA
on
February 15th, 2021

— CleanSky Energy
Such a ripoff! I wish I had read the reviews earlier!
I signed up for 6 months with a good rate, and as soon as it was over, they more than doubled their rate! I didn't realize it until I got a $1300 electricity bill that should not have been more than $600. This is terrible to do to people, let alone during a pandemic. |
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—
Amy T
from
Tannersville, PA
on
February 1st, 2021

— CleanSky Energy
Dumpster fire company
They quadruple your rates and they dont send anything out to tell you about it. Getting ahold of them is like trying to contact the pentagon. How a company like them can operate is beyond all reason. |
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—
Justin
from
Pottstown, PA
on
January 25th, 2021

— CleanSky Energy
DO NOT USE!
Company triples your rates at the end of your contract without notifying you. Stay away from them. |
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—
Steve
from
Downingtown, PA
on
January 15th, 2021

In response to your reply Mr. Steve, unfortunately, I have been unable to locate an account with the limited information on your review. I would very much like to review your account in detail so that I can see what options are available in an attempt to provide you with a satisfactory resolution. Please email your account information and refer to this google review so that I can personally handle your request.
— CleanSky Energy
Deceptive
They didn't notify me that my contact is ending, then tripled my price, even though they had great rates available. |
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—
Martin
from
Lititz, PA
on
January 1st, 2021

I was able to locate your account and it appears that your account has not been renewed or canceled. Our records show that 2 expiration notices were sent to the email address we have on file on 07/16/2020 and 08/21/2020. Your expiration notice was also mailed on 09/10/2020 to the mailing address associated with your account.
We would be happy to discuss your account and review your available options. Please connect with us at customercare@cleanskyenergy.com or by contacting our Customer Service department at 888-355-6205 Monday Friday 8 am 7 pm EST. We would love to continue to offer you great rates and hope to find a plan that best suits your needs. We look forward to hearing from you. Have a great Monday!
— CleanSky Energy
All of Other Reviews speak the Rage I am feeling right now.
2 years with Titan Gas...Horrible...just horrible. Got an Insanlry Overpriced Bill this month. Was being charged an insane amount of money. Then received a Scam call in an Indian accent saying we apologise for overcharge and then asking me for my personal Information. I've never seen anything like it. I didnt know third party providers could be this bad. Never again will I deal with this. To all who see please listen to me and the other Reviewers! Titan Company needs to be Sued! |
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—
Never Sign With Titan Gas
from
Telford, PA
on
August 25th, 2020

— CleanSky Energy
Another Titan Victim
Their opening offer was good so I switched. Later I noticed my bill was increasing but I assumed there was a rise in energy cost overall. This month it was so much higher than I ever paid PECO I checked it out. Turns out there had been a fine print "introductory offer" clause and indeed I was being billed at a higher rate. A MUCH higher rate. I checked with PECO for a comparison bill and Titan was charging $100 in excess of that. The customer reviews support my story. Get free now! |
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—
Another Titan Victim
from
Philadelphia, PA
on
June 18th, 2020

— CleanSky Energy
I Never Leave Reviews But
Terrible Company, They Raised My Rate by 25% and started charging me a $5.95 a month fee, when my plan ended. Thankfully They Never informed me My plan was ending, so I didn't know to shop for a fair rate |
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—
Matthew J
from
Bushkill, PA
on
May 9th, 2020

We apologize for any inconvenience this may have caused you. We make every effort to notify our customers when their plan is due to expire and provide them with renewal options. We would like to get more information and review your account to see what may have happened.
In an effort to better assist you with your account please provide your account information by emailing us at customercare@titangasandpower.com or by contacting our Customer Service department at 888-355-6205. We will be more than happy to review your account.
Best regards,
Titan Gas and Power
— CleanSky Energy