Updated: July 2025
The best review categories for Energy Harbor are their plans and pricing, with an average of 4.6 stars, and the order experience, with an average of 4.6 stars.
PA Energy Ratings's Gold Tier Providers are the best of the best in Pennsylvania electric. These are the best providers over the past year at providing customers and communities great service, stellar customer service, and top of the line resources, just to name a few things. When you select one of these providers, know you're choosing from among the best options in the Pennsylvania electric market.
Recent Good Review from Tom
Switched to lock in 5 Years rate
| Easy | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Tom
from
New Tripoli, PA
on
April 16th, 2024
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Good Prices, Easy Setup
| Go to their website, all seamless and straightforward. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Darven P
from
Bushkill, PA
on
February 25th, 2024
A Wise Move
| I previously had a variable rate with another company and the rate went ballistic. I cancelled that company and went to Energy Harbor. I completed the registration and that is all I had to do. Energy Harbor handled everything and everything went smoothly. By switching I saved $275 for the first month | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
David Latshaw
from
Allentown, PA
on
February 13th, 2024
Should have changed to you long ago
| Easy to understand and informative | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Mom
from
Camp Hill, PA
on
November 1st, 2023
Great rate
| Made the change to fix my electric rate. All has gone very smoothly so far. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Bill
from
Aston, PA
on
October 26th, 2023
Saving on electric
| I've saved money by switching to Energy Harbor. Thank you. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Cash Savings
from
Royersford, PA
on
October 22nd, 2023
Easy switch for a better price
| I did everything online. I don't know if I'm actually on the Energy Harbor plan just yet but it looks like it worked ok. 48 months makes me feel a little more secure and they were the only company that I saw that offered it in my area. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
JH
from
Hatfield, PA
on
September 29th, 2023
Excellent Service
| No issues changing provider. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Dawn M
from
Mercer, PA
on
September 27th, 2023
Enrollment was easy
|
Enrollment to switch electricity suppliers was easy.
The final screen showed my Electricity Identification Number and received an email confirming the enrollment and plan terms (rate, time frame) |
|||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Dave
from
Fogelsville, PA
on
September 27th, 2023
Thank you!
— Energy Harbor
Helpful & Courteous Staff
| Had a pleasant conversation and he often make things clearer to me and let me take my time | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Xmas Song
from
Harrisburg, PA
on
September 26th, 2023
Thank you!
— Energy Harbor
Quick and Easy to Switch
| The switch to the new rate was made the next day without any issues. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Tammy
from
Newport, PA
on
September 25th, 2023
We try to make the enrollment process as simple as possible!
Thank you!
— Energy Harbor
Excellent customer service
| The gentleman I spoke to on the phone was very clear with pricing and very helpful getting me switched over to a very great price for my power almost half of what I was paying previously | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Great Price And Easy To Sign Up
from
Allentown, PA
on
September 23rd, 2023
Do you remember the name of the person you worked with? We would love to give them credit for your great experience!
— Energy Harbor
Good Company
| It's quick and easy to sign up for Energy Harbor's residential electricity. I highly recommend this company. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Mary Lou
from
Gordonville, PA
on
September 23rd, 2023
Thank you!
— Energy Harbor
Natural gas supply
| Everything went well and the information was sent to me by email as I was told by the rep. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Robert Eland
from
on
September 20th, 2023
Thanks!
— Energy Harbor
Did recommend to family
| Had a great experience! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Eschbach
from
Willow Street, PA
on
September 18th, 2023
Happy to hear!
— Energy Harbor
Seamless transition
| Customer service is excellent! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Karen
from
Coopersburg, PA
on
September 17th, 2023
Thank you!
— Energy Harbor
Review
| Tried to apply on internet. It didnt work. So I called an received excellent service | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Dawn
from
Hershey, PA
on
September 12th, 2023
Thank you!
— Energy Harbor
Just another favorable review
| Price was right. I made an error a selected wrong plan. Called right away and my mistake was corrected and I signed up for the right plan. Customer service is SERVICE ! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Tim
from
Cogan Station, PA
on
September 12th, 2023
Thanks Tim!
— Energy Harbor
Reduced Monthly Rate
| I was an existing customer for about 6 months. I saw that my rate of 0.0968 was now being offered at 0.0918. I requested the new rate online without any issues and the change was executed in 1 week. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Mike B
from
Allentown, PA
on
September 11th, 2023
Thank you!
— Energy Harbor
Energy Harbor sign up
| I am an existing customer. Signed up for a new, less expensive package through the PP&L sight, it could not have been easier. Thanks. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
George Skelly
from
Lancaster, PA
on
September 8th, 2023
Thank you!
— Energy Harbor
Easy
| Easy to switch, so far so good. Waiting on my new rate with energy Harbor | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Rick
from
Wilburton, PA
on
September 6th, 2023
Thanks!
— Energy Harbor
Switched from PECO to Energy Harbor
| PECO raised it's rates and I was looking for a "fixed" rate for a longer period of time. The customer service rep was very helpful to work with and answered any questions I had when signing up. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Great Company
from
Coatesville, PA
on
September 6th, 2023
Thank you!
— Energy Harbor
Very competitive pricing
| Third time I changed pricing within 2 years to obtain improved pricing with supplier | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Rj
from
Lewisberry, PA
on
September 5th, 2023
Thank you!
— Energy Harbor
Easy transfer
| Had Energy Harbor with a higher price but saw a lower price and they honored it and transferred everything very easily. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Papsyams
from
Trafford, PA
on
September 5th, 2023
Thanks!
— Energy Harbor
Easy sign up
| Easy to sign up for a plan. Quick turn around about acceptance of the new coverage. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Arnold
from
Pittsburgh, PA
on
September 1st, 2023
Thanks!
— Energy Harbor
5-star for me!
| Easy sign-up, good price, no extra charges ~ good choice! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Red Dragon
from
Shamokin, PA
on
September 1st, 2023
Thanks!
— Energy Harbor
Great CS
| Jasmine was exceptional. She was patient and helpful in registering for new rate. Made my experience with your CS great. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
GigiA
from
Pennsburg, PA
on
August 30th, 2023
We're happy to hear that Jasmine could help you!
— Energy Harbor
Excellent customer service
| I only called customer service a few times but, each time no matter who I spoke to they were very helpful, nice, professional, and knowledgeable. They also have the best rates for our area. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
RandR
from
Lehighton, PA
on
August 29th, 2023
This is so great to hear!
— Energy Harbor
Simple and Easy
| Energy Harbor staff were great to deal with and their rates are almost always the best around. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Steve
from
Macungie, PA
on
August 25th, 2023
Thank you!
— Energy Harbor
Easy
| I had hoped to be able to alter the rate change with a service rep, but I was told that I had to go through a new enrollment online. I did this and within days it was accepted. It was easy, but it would have been even easier if I had been able to do this with just a phone call. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Tigress
from
Bethlehem, PA
on
August 25th, 2023
Thank you!
— Energy Harbor
Easy, fast, no problems
| Very easy to follow and fill out, no issues, and fast | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Rob
from
Wilkes Barre, PA
on
August 22nd, 2023
Thank you!
— Energy Harbor
Energy Harbor Ex[erience
| Fast and easy experience. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
MCH, Mechanicsburg, PA
from
Mechanicsburg, PA
on
August 22nd, 2023
Thanks!
— Energy Harbor
Switching to energy harbor
| Was easy to switch. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
John
from
Lancaster, PA
on
August 19th, 2023
Thank you!
— Energy Harbor
Better Rates for 15 Months
| Easy to sign-up for new, better rates | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Joe S
from
Allentown, PA
on
August 17th, 2023
Thanks!
— Energy Harbor
Easy and pleasant
| I found their rate on the government site, and since I was already a customer, I phoned to sign up. The agent explained I should do it online for security reasons, which I did in a matter of minutes. Easy! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
David S.
from
Lititz, PA
on
August 16th, 2023
Thank you!
— Energy Harbor
Great Utility!!
| Signed up with Energy Harbor, everything went smoothly and the rates are the lowest I could find. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
James Silberman
from
Allentown, PA
on
August 15th, 2023
Thanks!
— Energy Harbor
Saving money
| I am happy I research rates periodically to get the lowest rates available. It was a pleasure to be able to make a change without any hassle. The experience was a pleasure with Energy Harbor. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Louis Crupie
from
Leechburg, PA
on
August 15th, 2023
Thank you!
— Energy Harbor
Great Experience
| The information is easily compared and nicely summarized to help you make the best decision and the enrollment process is also easy. There are no enrollment fees and you can switch plans at any time with no penalty. I use them for both me electric and gas supplier. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Easy To Compare And Switch
from
Irwin, PA
on
August 15th, 2023
Thank you!
— Energy Harbor
Excellent!
| Although we'd been customers of Energy Harbor, our contract price expired and we were being charged even more than PP&L. Finding this new rate was definitely great! Signing up online was very easy. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Mrs5pennies
from
Paradise, PA
on
August 15th, 2023
Thank you!
— Energy Harbor
Easy-Peazy To Sign Up
| Easy to sign up online. Easy to hedge your electricity price for up to 4 years. Supplier initiates swift response and rapid approval within 48 hours (my experience). I am pleased all around. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Miss Pennsylvania
from
Susquehanna, PA
on
August 11th, 2023
Thanks!
— Energy Harbor
Better price for electricity supply
| Energy Harbor was very expeditious in your response to my request the supplier the current (at that time) electricity rate. It was followed up with a written contract to confirm we are very pleased. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Wilson Watkins
from
Harrisburg, PA
on
August 11th, 2023
Thank you!
— Energy Harbor
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Switched to lock in 5 Years rate
| Easy | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Tom
from
New Tripoli, PA
on
April 16th, 2024
No
| No | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
No
from
Allentown, PA
on
September 19th, 2023
Easy
| Very smooth process, courteous representative | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Susan
from
Johnstown, PA
on
September 15th, 2023
Thanks!
— Energy Harbor
Make sure you call the number on PA Power Switch
| The amount that is on the website is not necessarily the amount that the company will offer you. Check the phone numbers and the terms to make sure you get what plan you want. Other phone numbers for the energy providers do not have access to the same plans. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Jim P.
from
Harrisburg, PA
on
September 10th, 2023
Satisfied customer of Energy Harbor
| Once I realized that Energy Harbor had excellent rates and service, I went on line and was able to sign up for the service in just a few minutes. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Joe Lang
from
Whitehall, PA
on
September 5th, 2023
Thank you!
— Energy Harbor
Great Energy Supplier
| I have enjoyed having Energy Harbor as my electric supplier and now they are going to supply my natural gas also. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
T. Nenno
from
York, PA
on
August 29th, 2023
Thank you for trusting us!
— Energy Harbor
Question on switching rates
| Rep was helpful with answering my question | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
A Hunter
from
Reading, PA
on
August 18th, 2023
Do you remember the name of your rep? We would love to give them credit for your great expereince!
— Energy Harbor
Easy and Best Rate Available
| Searched on PA website and wanted the lowest guaranteed rate without any commitments or fees and Energy Harbor was the top choice again. I was with the previously and had time left at a higher rate, but switched to the lower rate without any issues. Just had to be submitted online. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Easy And Best Rate Available
from
Bethlehem, PA
on
August 16th, 2023
Thank you!
— Energy Harbor
Starting up with energy harbor
| Easy sign up and good price with no cancellation fee. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Ralph Cesaretti
from
Albrightsville, PA
on
August 8th, 2023
Thank you!
— Energy Harbor
Review
| Service is seamless. Which is good. I just have to keep checking the rates and resign when you lower them | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Joe G
from
Palmerton, PA
on
August 2nd, 2023
Thanks!
— Energy Harbor
Good price
| Switched to Energy Harbor because of their price. Easy transition to switch. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Ed
from
Halifax, PA
on
July 28th, 2023
Thank you!
— Energy Harbor
Good experience
| Good experience, good customer service | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Nan
from
Macungie, PA
on
July 28th, 2023
Thank you!
— Energy Harbor
Owner
| Smooth | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Keith Schaffer
from
Perkasie, PA
on
July 20th, 2023
Thank you!
— Energy Harbor
Good
| Good experience | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Dean D
from
Halifax, PA
on
July 18th, 2023
Thanks!
— Energy Harbor
Plan expired so was shopping suppliers
| Easy to navigate the change. Reasonable rates. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Mark
from
Catawissa, PA
on
July 16th, 2023
Thanks!
— Energy Harbor
Review
| Easy enrollment best price | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Bob
from
Milton, PA
on
July 11th, 2023
Thank you!
— Energy Harbor
Sounds like a good company
| Easy to sign up. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Art
from
Slatington, PA
on
July 11th, 2023
Thanks!
— Energy Harbor
New Energy Harbor Client
| Easy to sign up on line. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Alton Kester
from
Warminster, PA
on
July 7th, 2023
Thanks!
— Energy Harbor
Switched to you
| Looking at which supplier to use and you were the best company price and signing up was not awful. Thank you. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Rebecca R
from
Carlisle, PA
on
July 5th, 2023
Thank you!
— Energy Harbor
Easy to work with!
| I called fully ready to change suppliers, and while my rate isn't as low as another I found on line. What I read online with Energy wasn't as low as the "compare pricing" website, I figured the others may be the same way. I did lower my supplier rate, so I am reasonably happy. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Sue & Gene
from
Beaver Falls, PA
on
June 23rd, 2023
That's great to hear!
Thank you!
— Energy Harbor
Phone calls
| It should not take MANY phone calls to get through to talk to someone, but that's what happened to me. Having Energy Harbor appear on the phone display when the call comes in finally would be a big help. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Phillips
from
Shamokin, PA
on
June 20th, 2023
Thank you for this feedback!
— Energy Harbor
Good Rates
| I am a current and long term customer at Energy harbor. They are great to deal with and offer fair rates. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
HarryK
from
Bensalem, PA
on
June 13th, 2023
Thank you for trusting us!
— Energy Harbor
Satisfied
| The web site did not answer all questions, but a phone call got us to sign up. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Whepler
from
Harrisburg, PA
on
June 9th, 2023
This is great constructive feedback! We will dive further into our site to make sure it answers your questions.
Regardless, we are happy you were able to sign up!
— Energy Harbor
Good experience
| On hold 1 hour. Otherwise fine | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Charles
from
Harrisburg, PA
on
June 6th, 2023
Thank you!
— Energy Harbor
Seems to be a good plan
| The first time I called I was connected with a representative who was very helpful. He helped me through the registration process. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Theotchr
from
Pleasant Mount, PA
on
May 25th, 2023
Do you remember your reps name?
We would love to give him credit for your experience!
— Energy Harbor
Enrollment
| I think your review is too early, not sure till I get 2 months of bills if the switch went as planned. So it is hard to rate. not fare to you, how can i rate on billing till i get a bill. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Doug Humble
from
Beaver Falls, PA
on
May 24th, 2023
We understand! Feel free to rate us once you get a bill or two!
— Energy Harbor
Good service
| So far so good | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Marie Motyka
from
Albrightsville, PA
on
May 21st, 2023
Thank you!
— Energy Harbor
Great
| Very honest | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Dale Miller
from
Bethlehem, PA
on
May 19th, 2023
Thank you!
— Energy Harbor
Enrollment review
|
I didn't have to deal with "Billing & Account Management", "Customer Service" on enrollment
I just clicked on a button. |
|||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Dave's Review
from
Irwin, PA
on
May 13th, 2023
We try to make our process as simple as possible!
Thank you!
— Energy Harbor
Great
| Quick and easy to sign up | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Sandie
from
Marietta, PA
on
May 12th, 2023
Thanks!
— Energy Harbor
Electric rate alternative
| Had trouble when calling them. I had to email them, they got back to me in a timely manner Got a great rate for 18 months. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Gibzy 23
from
Mechanicsburg, PA
on
May 12th, 2023
We are happy that you're with Energy Harbor!
— Energy Harbor
I've used Energy Harbor several times with good results
| Because of time-limited terms (e.g., 12 months), I shop for low rates for preferably renewable energy at the end of each term. I've used Energy Harbor for several of the past 5 years with very good results. But, occasionally I find a rate lower than their offer and choose a different supplier. Energy Harbor is almost always in contention however. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Reb177
from
Carlisle, PA
on
May 10th, 2023
Thank you!
— Energy Harbor
Excellent enrollment experience
| Male representative Johnny had good command of English language and gave thorough explanations. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Kay
from
Landisville, PA
on
May 9th, 2023
We're glad to hear that Johnny did a great job!
— Energy Harbor
Excellent enrollment experience
| Male representative Johnny had good command of English language and gave thorough explanations. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Kay
from
Landisville, PA
on
May 9th, 2023
Thank you!
— Energy Harbor
Energy Harbor ease to purchase
| It was easy and painless to join this company. Now I'm anxious to see how my first billing with be with a much better price. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Debbie
from
Shamokin, PA
on
May 2nd, 2023
We are confident that you'll be happy with Energy Harbor!
Thank you!
— Energy Harbor
New customer
| I have just started with Harbor, so I cant evaluate on billing, but they made the switch from my previous supplier easy. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Paul
from
Elizabethtown, PA
on
April 28th, 2023
We are confident that you'll be happy with Energy Harbor!
— Energy Harbor
Happy for lower rates!
| Easy to switch to a lower rate, prompt reply of approval. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Mona
from
Allentown, PA
on
April 28th, 2023
We try to make our signup process as simple as possible!
Thanks, Mona!
— Energy Harbor
New Customer
| Good rates and plan. I signed up for a no cancellation plan. I would prefer if the Terms and conditions of this plan more clearly spelled out that there was no cancellation penalty at any time. It is advertised as such and is the case, but is not clearly spelled out in the T & C. I can't rate all categories yet, but a rating was required to proceed. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Terry
from
Mechanicsburg, PA
on
April 28th, 2023
Thank you for this feedback! We will use this to help us better serve you and all our customers!
— Energy Harbor
Review
| I haven't had any exchange with customer service. But, signing up was quick and easy! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Handelot
from
Brodheadsville, PA
on
April 27th, 2023
Thank you!
— Energy Harbor
Energy select
| After checking out many suppliers i chose Energy harbor for my electric supplier. I had a good relationship with Direct energy, hoping Energy Harbor will be good as well. Thank you Carl | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Carl S. Martin
from
East Earl, PA
on
April 25th, 2023
Thanks, Carl!
— Energy Harbor
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
3-stars = average
| Don't know yet if I was succesful but the process was OK. Only problem was the name of the utility company shown for my zipcode was not accurate. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
George
from
South Park, PA
on
September 5th, 2023
Electricity
| Easy | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
ASR
from
Sellersville, PA
on
July 28th, 2023
Thanks!
— Energy Harbor
Greed
| Power cost keep rising. Hard for people on fixed incomes. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Bill
from
Camp Hill, PA
on
July 21st, 2023
We understand that prices everywhere are increasing. Fortunately, we offer fixed rates! Our fixed rates help add some predictability to your monthly expenses.
— Energy Harbor
2nd time
| I check prices every 6 month, Harbor had a better price then I got 6 month ago, had not had any problems so I stayed with them even though couple other had a lower price. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Mel
from
Curwensville, PA
on
July 18th, 2023
Thank you for being loyal to Energy Harbor!
— Energy Harbor
Robert Sverchek
| Everything thing went well except I did not get any confirmation when my enrollment would begin | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Robert Sverchek
from
Tamaqua, PA
on
June 27th, 2023
Hi Robert! Feel free to call us at (877) 855-2424.
Our team is here to help answer any questions you may have!
— Energy Harbor
Changing suppliers
| Had to jump through hoops to finally not get an error trying to enroll. Never did get a confirmation that I am enrolled at new rate. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Don
from
New Cumberland, PA
on
June 9th, 2023
Could you possibly call us at (888) 254-6359? We want to make sure you get your confirmation.
— Energy Harbor
Too Early
| I cannot provide an accurate review of your service yet as the only thing that has taken place so far is my online order/sign up and your confirmation email. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Isfreezing
from
Lurgan, PA
on
May 20th, 2023
We understand. But we are confident that you'll be happy with Energy Harbor!
— Energy Harbor
Conflicting information at sign up
| As I began my search for a supplier, I found your company offering a favorable 10.18 for 19 months. When I went to enroll the rate changed within two days to 10.48 for 18 months. When I called back to register my complaint, I was informed I was to late for that first offered rate. Today I got notice via email my rate would be the 10.18 for 19 months, delighted! But service would begin in 30-60 days??? not at the end of my current contract period of 5/25. Why the delay to start? | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Bill In PA
from
Harrisburg, PA
on
May 20th, 2023
Hi Bill!
Feel free to call us at (877) 855-2424. We would be happy to answer any questions you may have!
— Energy Harbor
Starting generation program
| I had a very informative customer service representative. Please return to me when I know more about your service. I just signed up with your company for electrical generation and have minimal experience. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Sandra Specht
from
Leck Kill, PA
on
May 19th, 2023
We will circle back in a few months!
Thank you!
— Energy Harbor
Easy Electric change
| Compared Electric suppliers and found Energy Harbor to have what I wanted. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Kathy Gottshall
from
Harrisburg, PA
on
May 18th, 2023
Thanks!
— Energy Harbor
Dha
| We shall see how good | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Dha
from
New Stanton, PA
on
May 17th, 2023
We are confident that you'll be happy!
— Energy Harbor
Disappointed
| I have not received a copy of the contract so I review it. I don't know my account number | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Diane
from
Jermyn, PA
on
April 29th, 2023
Hi Diane,
If you have not received your enrollment email, please contact us at (877) 855-2424 and we will be more than happy to help you!
— Energy Harbor
Electric supplier
| Rhonda was very helpful to me in answering all my questions. Also very informative. Thank you Rhonda | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Edward Sklar
from
Lancaster, PA
on
April 25th, 2023
We are happy to hear that Rhonda was helpful! We'll make sure this gets back to Rhonda!
— Energy Harbor
Requested price per KWH
| Your Billing, and Recommend questions do not apply to me yet. Have had no experience with either but will have in a few months | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
?
from
Williamsport, PA
on
April 23rd, 2023
We are confident that you'll be happy with Energy Harbor!
— Energy Harbor
Initial sign up
|
Will wait until I start getting the service and see the first couple billing statements to see if your company is on the up and up.
ps. billing and account rating of one star only means I have not been billed yet but your system doesn't allow me to bypass that question. |
|||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Vince
from
Lancaster, PA
on
April 22nd, 2023
Thank you.
We are confident that you'll be happy with your billing as well!
— Energy Harbor
Sign up
| I just signed up for Energy Harbor and need at least a month to see how things go. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Kathleen Shick
from
Dauphin, PA
on
April 19th, 2023
We are confident that you'll be happy!
— Energy Harbor
My service hasnt started yet
| I found a plan that I liked at an affordable price that was several cents lower than UGIs rate. My only concern is that UGI says the transfer will not take place for 30 to 60 days. I am disappointed at this delay, but Im looking forward to saving money with energy harbor. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Nan
from
Macungie, PA
on
February 25th, 2023
Thank you!
— Energy Harbor
ENROLLMENT WAS EASY
| So far, I have just enrolled with Energy Harbor - which was easy to do. Have not yet encountered my first billing cycle. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Phillysub
from
Hatfield, PA
on
January 28th, 2023
We are confident that you will be happy with us!
— Energy Harbor
To many companys
| I don't like all these company's calling me and wanting me to take there electric. As of now I am paying for 3 bills plus Met-Ed. All I want is one company. My bill went from $50.00 to $93.00 , what is going on with this. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Margaret Bierbower
from
New Oxford, PA
on
February 8th, 2020
We are sorry for this inconvenience. Your town may be a part of our government aggregation program. This program is designed to give the residents of participating cities competitive pricing for their utilities. Although we do send a letter to give residents the opportunity to opt-out, you are able to opt-out at any time.
— Energy Harbor
Most Recent 2 Star Reviews
6 Customer Reviews Written Overall
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| Customer Service | |
| Account Management | |
| Likely to recommend |
Mr
| Energy Harbor originally accepted my request for service, but within two months CANCELLED my service. I will NOT EVERY recommend them to anyone. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Joseph Gaither
from
Allentown, PA
on
July 19th, 2023
Hi Joseph,
It seems like you are a net-metering customer. This means that your property has some sort of energy generation source, like a windmill or solar panels.
According to the terms and conditions you received in May of this year, we currently do not support net-metering customers in your state.
If you would like to learn more or see if you can come back to Energy Harbor, contact us at (877) 855-2424.
— Energy Harbor
New customer
| The only experience I have to date is through a phone call during which my questions were answered thoroughly. I have no experience with "billing and account management". I just signed up last week. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
William Schirmer
from
Carlisle, PA
on
June 23rd, 2023
We are confident that you'll be happy with Energy Harbor!
— Energy Harbor
Prices
| Letter received in February did not list any options to review let alone change contract terms or KWH costs. Needed to find independent source to compare company with other suppliers/contract terms. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Dippy
from
Bath, PA
on
May 3rd, 2023
Could you possibly call us at (877) 855-2424? We would love to help you out!
— Energy Harbor
Power
| Good experience. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Henry
from
Albrightsville, PA
on
April 25th, 2023
Thank you!
— Energy Harbor
Only Experience is Order thru PA Power Choice
| Annually, I review my options for an electricity supplier. My choice is based on the cost per kw. Harbor Energy provided the best option. Selecting the company online was easy and direct. Usually I have experienced a delay between the application and the provider company response to take me on as a customer. Harbor Energy responded promptly and accepted me as a customer. I now await the promised documentation of the contract. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
PA Customer
from
Lancaster, PA
on
April 7th, 2023
If you have not received your terms and conditions, please contact us at (888) 254-6359.
Thank you!
— Energy Harbor
Disappointed so far
| When I enrolled, I was disappointed that I didn't get a confirmation e-mail and other than the confirmation info on your website (which I had to cut and paste into an e-mail to myself), I haven't heard another word. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Dcpfjr
from
Macungie, PA
on
March 14th, 2023
Please contact us at 1-888-254-6359. We would like to learn more about this situation.
— Energy Harbor
Most Recent 1 Star Reviews
10 Customer Reviews Written Overall
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| Likely to recommend |
ON HOLD FOR HOURS!!! No One Calls Back!
|
I have called this company many time at all times of the day. No one ever answers!! I have been on hold for hours!!! I am so sick of not being able to speak to someone so I will find another company.
This company does not respond to their on line email contact form either. I'd think hard about using this company |
|||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Rich
from
Lancaster, PA
on
January 22nd, 2025
Unhelpful service
|
I called the company and asked for their gas rates.
I was told that they could not help me because they dd not have the rates and that i should check the website. I asked if they would have the rates tomorrow, I was told No |
|||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
M Sklar
from
Berwyn, PA
on
July 8th, 2024
Is This the Old Bait and Switch?
| I got the renewal letter from Energy Harbor informing me that my new rate will be .1186 starting in July. I am currently paying .10890. Before renewing I checked PAPowerswitch.com and was shocked to find that Energy Harbor is offering the same plan for new customers at .09390. When I called their number I was given two plan options which were more expensive (and longer terms). When I mentioned the Powerswitch price, I was told I would have to cancel my current plan and re-apply to get the better rate. So, they won't give me the customer service of just switching me over to the same rate they offer new customers. I have to do it myself. I've been with them for a year now, so I'm an established customer with a solid payment history. I suppose I could do it myself, but since I have to re-apply somewhere, I might as well look for better rates elsewhere. This is a lousy way to treat existing customers. And, I fear they will take advantage of senior customers by assuming they will just go ahead and renew at higher rates. Maybe all the energy companies play this game, but I don't have to play Energy Harbor's bait and switch game. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Russ
from
Ashland, PA
on
June 26th, 2024
An overview of Energy Harbor end-of-contract & renewal process
|
Upon reviewing EH's end-of-contract notification I was displeased to see they were attempting an automatic renewal at a price 50% greater than their current online offering. My 1st reaction was to cancel, however, the required cancellation notification form was not included in either of the 2 mailings, nor was it readily available online repeated calls to the customer service number were promptly passed to a recording telling me all customer service personnel were busy. That aside, I chose their 18 month plan going forward because the price was competitive.
I would have preferred not to be a repeat customer due to what I considered an untoward automatic renewal offering, but they had structured such a cumbersome termination process I had no time to do otherwise. |
|||
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| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Howard
from
Muncy, PA
on
June 15th, 2023
Could you possibly call us at (888) 254-6359?
We would like to hear more about this situation.
— Energy Harbor
Disappointing
| I did online enrollment for three accounts. I received confirmation numbers for three accounts. Then I get an email telling me there was a problem with an enrollment that didn't give me any specifics. I called and was told that two of the three accounts were processed incorrectly and had to be resubmitted for enrollment. Supposedly "someone" will reach out to me. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Al
from
Mechanicsburg, PA
on
May 24th, 2023
Could you possibly call us at (877) 855-2424?
We would like to hear more about this to see if we can help!
— Energy Harbor
New electric rate
| Would not offer rate that was on PA website | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
John Zimmerman
from
Coal Township, PA
on
May 16th, 2023
Could you possibly call us at (877) 855-2424? We would love to help you!
— Energy Harbor
Opinion of energy harbor
| We enrolled with energy harbor and have never heard anything from you since then | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Robert Cox
from
Sunbury, PA
on
March 29th, 2023
Could you possibly call us at (877) 855-2424?
We want to make sure you are getting the service you need!
— Energy Harbor
New customer
| I have just signed up to use Energy Harbor, have yet to have any interaction with the company. Check back in 3-4 months to get a rating. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Tom
from
Mechanicsburg, PA
on
February 4th, 2023
Hi Tom,
You should have received an email from us once you enrolled. Please call us at (888) 254-6359, and we will be more than happy to help you get the information you need!
— Energy Harbor
Not transparent
| When I contacted Energy Harbor I was not made aware of their lowest fixed rate. Once I discovered their lower rate , I had to contact them again. Very frustrating. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Jim
from
Sayre, PA
on
December 10th, 2022
Could you possibly contact us at 888-254-6359? We would like to hear more to see if we can help!
— Energy Harbor
This is a complete rip off
| Unbeknownst to me I was enrolled with Energy Harbor. My bills were fine for awhile then all of the sudden I received a bill that was so grossly over my normal bill and their customer service was rude and their lack of compassion was astounding. Don't sign up with them and check your bills monthly to make sure you aren't signed up with them without your knowlege | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Robbery
from
Malvern, PA
on
August 15th, 2022
Your town may be a part of our government aggregation program. This program is designed to give the residents of participating cities competitive pricing for their utilities. Although we do send a letter to give residents the opportunity to opt-out, you are able to opt-out at any time.
— Energy Harbor
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