Reviews Overview
The best review categories for IGS Energy are their customer service, rated at 3.8 out of 5, and the order experience, rated at 2.8 of 5.
The best review categories for IGS Energy are their customer service, rated at 3.8 out of 5, and the order experience, rated at 2.8 of 5.
Recent Good Review from Elizabeth stephenson
Territory manager James basilone
| I am very pleased with James basilone as my territory manager he came and introduced himself . I really like Igs as my supplier they are the best and work hard for there customers | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Elizabeth Stephenson
from
Monroeville, PA
on
March 9th, 2020
Most Recent 5 Star Reviews
1 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Territory manager James basilone
| I am very pleased with James basilone as my territory manager he came and introduced himself . I really like Igs as my supplier they are the best and work hard for there customers | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Elizabeth Stephenson
from
Monroeville, PA
on
March 9th, 2020
Most Recent 2 Star Reviews
1 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
We pay more monthly for our utility bill (PECO and IGS)
| Unfortunately, we pay $50- $90 more a month than previously before installing the solar panels. We installed the solar panels over a year ago under the pretense that they would save us money, but they have increased our total monthly payment. We regret this purchase and would not recommend it to others. We feel good about using solar energy and the installation was free, but we pay a lot more on a monthly basis. We hope our monthly fee will become less over time. If you're looking to save money on your monthly utility bill, this will not happen. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Ken
from
Harleysville, PA
on
February 14th, 2021
Most Recent 1 Star Reviews
2 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Price went up 50%!!!
| I just noticed on my recent bill that the price being charged went up over 50%. This is a lot. Called and they said I switched in December, which I never approved. Said they acquired Talen energy and that they went out of business as their rates were too low. I tried to discuss a lower rate but was simply told that there will be new rates March 1st. My bill has increased about $60 per month. Seems pretty unethical to me | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Paul H
from
Doylestown, PA
on
March 2nd, 2019
Thiefs
| Would never recommend them | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Michael Clemens
from
Watsontown, PA
on
April 17th, 2018
Recommended Electricity Plans
Popular Brand
3 Month Fixed Rate
Electric Choice Plan 3 Month
4.90¢ / kwh
4.9%
under market
Compared to the current West Penn rate of 5.154¢ / kwh
Rate:
4.90¢
Rate Type:
Fixed Rate
Term Length:
3 months
Early Termination Fee:
$0
Monthly Recurring Charge:
$0.00
Important Documents:
Info
