Reviews Overview
The best review categories for IGS Energy are their customer service, rated at 3.8 out of 5, and the order experience, rated at 2.8 of 5.
5 Stars
25%
 
4 Stars
0%
 
3 Stars
0%
 
2 Stars
25%
 
1 Stars
50%
 

Recent Good Review from Elizabeth stephenson

Territory manager James basilone
I am very pleased with James basilone as my territory manager he came and introduced himself . I really like Igs as my supplier they are the best and work hard for there customers
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Elizabeth Stephenson from Monroeville, PA on March 9th, 2020


Most Recent 5 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Territory manager James basilone
I am very pleased with James basilone as my territory manager he came and introduced himself . I really like Igs as my supplier they are the best and work hard for there customers
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Elizabeth Stephenson from Monroeville, PA on March 9th, 2020



Most Recent 2 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
We pay more monthly for our utility bill (PECO and IGS)
Unfortunately, we pay $50- $90 more a month than previously before installing the solar panels. We installed the solar panels over a year ago under the pretense that they would save us money, but they have increased our total monthly payment. We regret this purchase and would not recommend it to others. We feel good about using solar energy and the installation was free, but we pay a lot more on a monthly basis. We hope our monthly fee will become less over time. If you're looking to save money on your monthly utility bill, this will not happen.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Ken from Harleysville, PA on February 14th, 2021



Most Recent 1 Star Reviews

2 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Price went up 50%!!!
I just noticed on my recent bill that the price being charged went up over 50%. This is a lot. Called and they said I switched in December, which I never approved. Said they acquired Talen energy and that they went out of business as their rates were too low. I tried to discuss a lower rate but was simply told that there will be new rates March 1st. My bill has increased about $60 per month. Seems pretty unethical to me
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Paul H from Doylestown, PA on March 2nd, 2019
Thiefs
Would never recommend them
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Michael Clemens from Watsontown, PA on April 17th, 2018



Recommended Electricity Plans