Constellation Customer Reviews

The best review categories for Constellation are the order experience, with an average of 4.4 stars, and their billing & account management system, with an average of 4.4 stars.

Reviews Overall

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Plans & Pricing

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Reviews by Star

PA Energy Ratings's Gold Tier Providers are the best of the best in Pennsylvania electric. These are the best providers over the past year at providing customers and communities great service, stellar customer service, and top of the line resources, just to name a few things. When you select one of these providers, know you're choosing from among the best options in the Pennsylvania electric market.

Recent Good Review from Cindy DeSarno

New customer

Very pleased

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Likely to recommend

— Cindy DeSarno from Scranton, PA on May 24th, 2023

Most Recent 5 Star Reviews

28 Customer Reviews Written Overall

Read All 5 Star Reviews

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Likely to recommend

New customer

Very pleased

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— Cindy DeSarno from Scranton, PA on May 24th, 2023

New customer

It's very simple to go online and save money by switching to Constellation .

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Likely to recommend

— Ddsurovec from Snow Shoe, PA on April 4th, 2023

Review

Very good and through.

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— Sarah from Leola, PA on March 24th, 2023

Excellent Company

Received a very nice letter and welcoming calls from Constellation.

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— Fred M Myers from Fairfield, PA on November 12th, 2022

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— Ok from Aston, PA on October 21st, 2022

Perfect

Great rates, great service, best price

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— Jim R from Pittsburgh, PA on June 1st, 2022

Smooth process

Process of switching to Constellation was easy, rates are competitive.

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— Lynda from Feasterville Trevose, PA on December 10th, 2021

A trusted company

Constellation offers the best rates around. When you are looking for a new electric supplier look at them first.

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Likely to recommend

— Jane R. from Hopwood, PA on December 5th, 2021

Constellation is great!

For a lower electric and gas Constellation is the best.

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Likely to recommend

— Emil from Media, PA on March 16th, 2021

Very satisfied

I had a one year contract. No regrets about pricing.
Signed back up for three more years

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Likely to recommend

— Jack from Landenberg, PA on November 19th, 2020

Most Recent 4 Star Reviews

5 Customer Reviews Written Overall

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Likely to recommend

Renewal Notice

The renewal letter notice should have contained the new options so we have ample time to make the best decision.

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Likely to recommend

— Jeff Morgan from Springfield, PA on March 3rd, 2021

Constellation is a good company that followed thru with their promises.

I have had no problems with Constellation since I signed up with them. Their rates were good and were exactly what they promised. Just waiting to see how much of a change there will be after my first year!

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Likely to recommend

— Pagram09 from Bellefonte, PA on February 22nd, 2020

Good Alternative

They made it so easy

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— Bob from New Kensington, PA on January 14th, 2020

Satisfied customer

Constellation communicates with their customers each month and gives them a comparison of the amounts of electricity used from month to month. They also give suggestions on how to cut power costs in your home. I have been more than satisfied with their service. They also began reminding me several months ago that my contract with them is about to expire and offered options to stay with them or find another provider.

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Likely to recommend

— Patricia Wheatley from Confluence, PA on December 9th, 2019

A Smooth Transformation

Like the title says, things went smoothly and I saved a bit on the costs.

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Likely to recommend

— Robert T Wuscher from Emmaus, PA on November 6th, 2019

Most Recent 3 Star Reviews

5 Customer Reviews Written Overall

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Likely to recommend

Never Received Promised Gift Card

I was told I would receive a $100.00 gift card after 6 straight months of service. Filled out the required information,mailed it in and never heard back.

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Likely to recommend

— Lisa from Blue Bell, PA on March 27th, 2023

New customer

No comment at this time, new customer less than 1 month

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Likely to recommend

— Bob from West Chester, PA on May 28th, 2020

So Far the savings are there

My charges were in the $60.00 to $64.00 per month before signing with this firm. My current costs $47.00 to $51.00 per month, but summer is coming

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Likely to recommend

— John B. from Palmerton, PA on May 7th, 2020

Switched before old contract expired

The only thing that concerned me, that I was switched immediately before my contract expired with Tri- Eagle. Which caused me to pay a pentality. Which was probably my fault.

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Likely to recommend

— Tom Swingler from Mount Joy, PA on November 12th, 2019

Just starting w/ Constellation

Since our present electric company's rates have jumped dramatically we decided to try another company. I can not
share Constellation's business procedures; we Just became Consellation consumers - however, I will say that the information that was available for us to 'compare' their company w/ the others was extremely helpful. The procedure was a snap to sign on. I only hope that the rest of our contracted time will be as 'comfortable'.

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Likely to recommend

— MJ from Pleasant Hall, PA on March 24th, 2019

Most Recent 1 Star Reviews

8 Customer Reviews Written Overall

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Changed my price

I secured 11.9 cents per KWh. Theyve been charging me 23.9 cents per kWh.

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Likely to recommend

— False Advertising from Greensburg, PA on July 24th, 2022

$150 sham!!

I will never use this company again, when I tried to change 3weeks before the actual year, they tried to send me a bill for $150!!! Stating I was breaking the contract with them early...lol...who does this????

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— Heather Cioffi from Williamsport, PA on December 28th, 2020

Compare rate using Therm is not easily compared to mcf units.

Rate is almost double what Peoples Gas is quoting.

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— Travelinman from Irwin, PA on August 5th, 2020

STAY WHERE YOURE----DO NOT CHANGE

NEVER again

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Likely to recommend

— Denise Melchiorre from Nescopeck, PA on February 9th, 2020

Constellation

Signing up was no problem. They sent us an order number and confirmation but as far as we know we are not getting anything from constellation. My last bill did not reflect constellation. This does not make us happy!

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Likely to recommend

— Peter Barthelemy from Canonsburg, PA on December 21st, 2019

Bait & Switch

I your advertised rate for Constellation and signed up for it. When they sent me my confirmation, a higher rate was given. I immediately emailed them for an answer (and to have a legal copy of the document on hand). I got a canned reply saying I would have an answer on 2-3 business days. I had to call them 2 weeks later since I received no other reply. I cancelled their service since they did not answer me and they did a "bait and switch" on pricing. I though I was signing up for .481/CCF but they gave me .499/CCF

Very poor customer service.

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Likely to recommend

— Constellation Bait And Switch from Lansdale, PA on April 11th, 2019

Will not partner with People's Gass

I attempted to shop competitively for gas prices and attempted to switch to Constellation, who I've used in the past. However, they don't partner with People's Gas anymore and so the switch never took place.