Horrible
Will never trust anything they have to say. Was promised a $100 gift card after 6 months of service. Got the run around and never received card. Talked into continuing for one more month to get the card. My bill was tripled this month and never got the card. Called twice to cancel, finally called my electric company. I had to go through the electric company to finally get them off my bill.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Angie from Kittanning, PA on October 13th, 2020
Unscrupulous Sales Liars target Mature/Elderly
I manage my neighbors/friends electric account, Smart Energy told her via telephone their rate was better, obtained her contact thru ppl, (I changed her to NO SHARING), they switched her from a rate .067 Cirro good company, to .1023. She had a contract w/cirro for 2/18 - 2/19 and would have had cancellation charges to boot. Cirro did not charge her and was great to help me solve this injustice, ppl could see that she had been scammed and did nothing about this and made it harder to get back to Cirro without first charging their increased rates for 7 days.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Stay Away LIARS Chk PUC/BBB from Mc Elhattan, PA on May 19th, 2019







Reviews Overview
The best review categories for SmartEnergy are the order experience, rated at 2.5 out of 5, and their plans and pricing, rated at 1.0 of 5.
5 Stars
0%
 
4 Stars
0%
 
3 Stars
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2 Stars
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1 Stars
100%
 
1.3 / 5
Overall
1.0 / 5
Price, Plans and Promotions
2.5 / 5
Order Experience
1.0 / 5
Customer Service
1.0 / 5
Billing and Account Management
1.0 / 5
Likely to Recommend
About SmartEnergy



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