Updated: June 2026
The best review categories for Public Power are the order experience, with an average of 4.2 stars, and their billing & account management system, with an average of 4.0 stars.
Recent Good Review from Mike Ulmer
Not what I thought I was getting
| When I signed up for a monthly Fixed Rate I thought it was for KWH. It ended up not being. Should have read the fine fine print better next time!!! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Mike Ulmer
from
Milton, PA
on
January 3rd, 2026
Most Recent 5 Star Reviews
5 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
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| Account Management | |
| Likely to recommend |
Excellence
| Public Power has lived up to everything it advertised and more | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Brenda Churico
from
Orwigsburg, PA
on
April 17th, 2024
Electric supply.
| We are happy with the price and service. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Homayoon Pasdar, MD
from
West Chester, PA
on
April 7th, 2024
Public Power
| Found the least inexpensive rate with Public Power | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Barbara Valentine
from
Washington, PA
on
March 20th, 2024
Electric Rate 2024
| Easy sign up found Public Power online offered the best price locked in for 12 months spoke with lady at Public Power who was every knowledgeable and professional friendly to speak with | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
NavymanJim
from
Ridley Park, PA
on
February 19th, 2024
Easy changeover
| Very professional/courteous. Ive only experienced 1month so far but based on that and ease of signing up I dont anticipate any problems! On another note there was a gift card offer when I signed up but I havent received that yet | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Rodney Crawford
from
Annville, PA
on
January 26th, 2024
Most Recent 4 Star Reviews
2 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Public Power worth a try
| Only reason for changing providers was that after attractive price under introductory period expired, price went way up. So I switched to a lower cost option. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Hightest
from
Reading, PA
on
November 20th, 2024
Energy shoppers
| Easy to switch | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
RJ
from
Watsontown, PA
on
March 3rd, 2024
Most Recent 3 Star Reviews
3 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Not what I thought I was getting
| When I signed up for a monthly Fixed Rate I thought it was for KWH. It ended up not being. Should have read the fine fine print better next time!!! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Mike Ulmer
from
Milton, PA
on
January 3rd, 2026
Average
| See above | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Joe N
from
Allentown, PA
on
March 18th, 2024
Electric Supplier
| The rate is decent, however, it took 3 times to finally get accepted after my order was canceled, rate no longer available or changed etc. Was a little disheartening but when I got my bill it was exactly the same as it was w prior power supplier with a higher rate so can't see what happened there. A tad disappointed but have only gotten 2 bills from them. Hoping to see improvement over next couple of months or may be time to change. C | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Brandi
from
Telford, PA
on
March 2nd, 2024
Most Recent 2 Star Reviews
1 Customer Reviews Written Overall
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| Account Management | |
| Likely to recommend |
Pricey
| Ended up doubling my electric bill | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Stephanie
from
Reading, PA
on
August 16th, 2024
Most Recent 1 Star Reviews
1 Customer Reviews Written Overall
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| Account Management | |
| Likely to recommend |
Don't Switch Companies
| This is a sham! I switched, got locked in for a year and pay more now than I did before. Supposed to be .02 cents less per kwh than previous company but I am now paying more. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Peg Lucas
from
Bellefonte, PA
on
March 10th, 2024
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