Reviews for Public Power

Updated: June 2026

The best review categories for Public Power are the order experience, with an average of 4.2 stars, and their billing & account management system, with an average of 4.0 stars.


Recent Good Review from Mike Ulmer

Not what I thought I was getting
When I signed up for a monthly Fixed Rate I thought it was for KWH. It ended up not being. Should have read the fine fine print better next time!!!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Mike Ulmer from Milton, PA on January 3rd, 2026


Most Recent 5 Star Reviews

5 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Excellence
Public Power has lived up to everything it advertised and more
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Brenda Churico from Orwigsburg, PA on April 17th, 2024
Electric supply.
We are happy with the price and service.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Homayoon Pasdar, MD from West Chester, PA on April 7th, 2024
Public Power
Found the least inexpensive rate with Public Power
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Barbara Valentine from Washington, PA on March 20th, 2024
Electric Rate 2024
Easy sign up found Public Power online offered the best price locked in for 12 months spoke with lady at Public Power who was every knowledgeable and professional friendly to speak with
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

NavymanJim from Ridley Park, PA on February 19th, 2024
Easy changeover
Very professional/courteous. Ive only experienced 1month so far but based on that and ease of signing up I dont anticipate any problems! On another note there was a gift card offer when I signed up but I havent received that yet
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Rodney Crawford from Annville, PA on January 26th, 2024



Most Recent 4 Star Reviews

2 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Public Power worth a try
Only reason for changing providers was that after attractive price under introductory period expired, price went way up. So I switched to a lower cost option.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Hightest from Reading, PA on November 20th, 2024
Energy shoppers
Easy to switch
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

RJ from Watsontown, PA on March 3rd, 2024



Most Recent 3 Star Reviews

3 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Not what I thought I was getting
When I signed up for a monthly Fixed Rate I thought it was for KWH. It ended up not being. Should have read the fine fine print better next time!!!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Mike Ulmer from Milton, PA on January 3rd, 2026
Average
See above
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Joe N from Allentown, PA on March 18th, 2024
Electric Supplier
The rate is decent, however, it took 3 times to finally get accepted after my order was canceled, rate no longer available or changed etc. Was a little disheartening but when I got my bill it was exactly the same as it was w prior power supplier with a higher rate so can't see what happened there. A tad disappointed but have only gotten 2 bills from them. Hoping to see improvement over next couple of months or may be time to change. C
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Brandi from Telford, PA on March 2nd, 2024



Most Recent 2 Star Reviews

1 Customer Reviews Written Overall

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Order Experience
Customer Service
Account Management
Likely to recommend
Pricey
Ended up doubling my electric bill
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Stephanie from Reading, PA on August 16th, 2024



Most Recent 1 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Don't Switch Companies
This is a sham! I switched, got locked in for a year and pay more now than I did before. Supposed to be .02 cents less per kwh than previous company but I am now paying more.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Peg Lucas from Bellefonte, PA on March 10th, 2024