The best review categories for Public Power are their plans and pricing, with an average of 1.0 stars, and the order experience, with an average of 1.0 stars.

Most Recent 2 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Pricing not clearly displayed
Two weeks or so after enrolling in your program, I received an e-mail telling me I owed 139 on my account. At first I thought this to be a scam until I called customer service and was told the $139 was a sign-up fee which, the representative told me, was listed on the company website. Had I seen this listing, I wouldn't have chosen your company since the fee added to the per kw/h would have exceeded most, if not all of the other power providers cost in my area. The representative was kind enough to rescind the contract, and I apologize for not seeing the added fee in the sign-up. Thanks for your help
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Moore from Glenshaw, PA on September 16th, 2018



Most Recent 1 Star Reviews

6 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Terrible Customer Service
I've tried calling this company three times and the first two times I waited 25 minutes and no one answered the call. Today I called and a gentleman answered in the first minute, but didn't answer my question why my security deposit ($444) is not being used toward my new bills after one year of paying on time (as initially promised). He switched me to Billing and I've been waiting another 25 minutes for someone to answer the phone. You can't contact this company by email, which in this day and age is absurd. Next step is to write a letter. Unbelievable!!!!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Eileen M from Hawley, PA on July 8th, 2021
Not happy with public power
I got a low rate to start. However over a period of time my rate has gone up to .129896 per KwH. Their published rate for 12 months is 8.80 I am looking around.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Jim O'Brien from Ambler, PA on February 7th, 2019
Classic Bait and Switch
I enrolled on-line and within a week, I received a call telling me the information that I used to make my enrollment decision was incorrect. I could either pay a $150 filing fee to continue or lock in to a higher rate plan for a 24-month period. I cancelled the service.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

VM from Malvern, PA on September 18th, 2018
A concern about a charge
Some body send me an email saying that I owe $139 for the contrac if I dont pay I will be out of that plan I got from power plan
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Charge?????? from Easton, PA on September 13th, 2018
Base fees are expected they want you to pay to join
They wanted 150 dollars to be affiliated with public power in addition to collect8ng the monthly charges per kwh. I decided to not pay the fee so they dropped my account. They did not mention this fee up front when i signed up. Only after a couple of months with them.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Bethk from Sharon, PA on September 10th, 2018
Surprise charge for $149
I do not remember seeing a 1 one fee for $149 that they charged me
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Dan Rehrer from Collegeville, PA on September 5th, 2018



Electric Plans & Rates


Recommended Plans
All Plans
Plan Name
Company
/
Rating
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
36 Month Fixed Rate
36 month
Fixed Rate
9.15¢ / kwh
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
8.99¢ / kwh
$0.00 monthly recurring charge
6 Month Fixed Rate
6 month
Fixed Rate
8.99¢ / kwh
$0.00 monthly recurring charge
6 Month Fixed Rate
6 month
Fixed Rate
9.20¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
8.49¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
9.29¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
10.10¢ / kwh
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
9.39¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
9.29¢ / kwh
$0.00 monthly recurring charge
  • NEW CUSTOMERS ONLY!
  • Best 3 Month Plan
    3 month
    Fixed Rate
    5.80¢ / kwh
    18.4% under market rate
    Compared to the current Met Ed rate of 7.1100¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    9.90¢ / kwh
    $0.00 monthly recurring charge
    24 Month Fixed Rate
    24 month
    Fixed Rate
    11.24¢ / kwh
    $1.99 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    10.29¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    10.79¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    9.79¢ / kwh
    $0.00 monthly recurring charge
    6 Month Fixed Rate
    6 month
    Fixed Rate
    10.90¢ / kwh
    $0.00 monthly recurring charge
    24 Month Fixed Rate
    24 month
    Fixed Rate
    9.64¢ / kwh
    $0.00 monthly recurring charge
    Best 18 Month Plan
    18 month
    Fixed Rate
    9.08¢ / kwh
    $0.00 monthly recurring charge
    18 Month Fixed Rate
    18 month
    Fixed Rate
    9.09¢ / kwh
    $0.00 monthly recurring charge
  • NEW CUSTOMERS ONLY!
  • 18 Month Fixed Rate
    18 month
    Fixed Rate
    10.69¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    9.39¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    12.12¢ / kwh
    $1.99 monthly recurring charge
    24 Month Fixed Rate
    24 month
    Fixed Rate
    10.19¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    9.49¢ / kwh
    $0.00 monthly recurring charge
    4 Month Fixed Rate
    4 month
    Fixed Rate
    6.65¢ / kwh
    6.5% under market rate
    Compared to the current Met Ed rate of 7.1100¢ / kwh
    $0.00 monthly recurring charge
    24 Month Fixed Rate
    24 month
    Fixed Rate
    13.39¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    13.25¢ / kwh
    $0.00 monthly recurring charge
    6 Month Fixed Rate
    6 month
    Fixed Rate
    13.86¢ / kwh
    $1.99 monthly recurring charge