Spring Power & Gas Customer Reviews (June 2025 Update)

Updated: June 2025

The best review categories for Spring Power & Gas are their plans and pricing, with an average of 1.3 stars, and their billing & account management system, with an average of 1.3 stars.

Reviews Overall

23rd

Plans & Pricing

22nd

Order Experience

22nd

Customer Service

22nd

Billing & Acct Mgmt

19th

Likely to Recommend

19th

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Most Recent 1 Star Reviews

6 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Do not open the door to talk to Spring Power & Gas

I work for an electrical utility company and they knocked on the door this morning to sell me on lower supplier rates. Thankfully I know how electric billing works and what they were saying didn't quite make sense but "sounded" right. However what they are trying to do is get you to sign on with Spring as your electric supplier with a variable rate kWh charge (and/or gas) at (usually) worse than even the utility price and likely are just trying to rush through getting folks to sign stuff "as an acknowledgement they visited." Please do not sign anything with them.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Micah from Allentown, PA on February 18th, 2025

Horrible service

This company is robbing ppl. They give u a low rate and then it bounces up astronomically. My bill this month was 469.00. I work f/t and kid has school f/t. Ridiculous, reps are not helpful. STAY AWAY FROM THIS COMPANY

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Matos from Hershey, PA on February 13th, 2025

DO NOT SWITCH TO SPRING POWER & GAS!!!

DO NOT SWITCH TO SPRING POWER & GAS!!!!
The representative that showed up at my door GUARANTEED I'd be SAVING compared to PP&L.
And let me tell you, I received my 1st bill with Spring Power & gas and my bill IS DOUBLE what I pay through PP&L.
THIS IS WHY I DONT SWITCH MY ELECTRIC COMPANIES, THEY LIE STRAIGHT TO YOUR FACE!
I will be calling customer service ASAP on this matter.
I DO NOT take DISRESPECT lightly!
This is NOT a company you want to switch over to!
Let my MISTAKE be your WARNING!!!

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Tasha B. from Hummelstown, PA on January 8th, 2025

Untruthful Sales Representative

On 10/24/23 I was advised I had to switch energy suppliers. Yasmin came to my apartment when I was working from home on a call. I had just moved to PA a couple months ago. Yasmin kept demanding me to accept the switch and advised me that this was mandatory to the apartment complex I live in. If I did not accept, she said she would come back several times. This statement made me feel obligated to enroll as my understanding was this switch was mandatory with a deadline. She touched my phone to accept the contract. I didnt put in credit card information but they were able to switch as she used my account number. After everything was done, I took a breath and realized I might have been lied to. I talked with locals (my new colleagues lol) and researched on reddit, apparently this manipulation is not uncommon to PA residents. I called my apartment complex and they confirmed Spring Power and Gas lied to me to receive a sale. I canceled right away, therefore, I am unsure how to review their price/account management.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Short Term Customer from Levittown, PA on November 17th, 2023

Horrible

Had a group of 5 or 6 guys that worked for Spring out in carlisle soliciting on private property to the point where the cops needed to be called, talked to the cops and they said that they didnt have the any permits and were full of shit wouldnt recommend if you dont like scams