Reviews for WGL Energy Services

Updated: June 2026

The best review categories for WGL Energy Services are their billing & account management system, with an average of 2.0 stars, and their plans and pricing, with an average of 1.0 stars.

Most Recent 1 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Rip off
WGL came in at a lower than first energy and now Im paying 3 cents per KWH higher than first energy in Pennsylvania. I transferred back to first energy and now theyre hitting me up with a $90 cancellation charge that they never told me about on the phone. My recommendation is to stick with your local utility provider and stay away from companies like WGL that has hidden penalties so they can take more money from you.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Brad Dunn from Erie, PA on December 2nd, 2025