The best review categories for NOVEC Energy Solutions are their plans and pricing, with an average of 1.0 stars, and the order experience, with an average of 1.0 stars.
Most Recent 1 Star Reviews
4 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Illegal Practice!!!!!
| We received a notice in the mail from Columbia Gas that we had chosen Novec Energy Solutions to be our supplier of natural gas. We never heard of this company til we received the postcard. When we called Novec to get an answer as to who authorized it they said they did not have access to that information. The person who answered the phone said he would direct it to the "back office". I requested to be transferred to the "back office" but he said he couldn't. If you get signed up with this company without your authorization, file a complaint to put a stop to these illegal practices! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
RRK
from
Wexford, PA
on
September 18th, 2020
Fraudulent Practices
| I received a postcard saying I requested to switch my supplier. I called Columbia Gas and they said they were notified I have consented over the phone. I did not! I have never heard of this company much less requested a change of supplier. Very shady business practices!!! Fortunately it was caught before any changes were made. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
TRT
from
Pittsburgh, PA
on
August 17th, 2020
This gas supplier is a fraud. Run stay away
| This company signed me up with out my permission. Now the public utilities commission and BBB is now involved. Stay away run far away | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Anna
from
Beaver Falls, PA
on
June 12th, 2020
Scam?
| I signed up with a new gas supplier on March 2, 2020 as their rates were lower and received a letter of confirmation. Then on May 18, 2020 I received an email from them saying they were sad to see me go. I called that company and they said the cancellation came from Columbia Gas; I called Columbia Gas and they said I had Novec as my supplier. I had never heard of this company, and obviously never asked to switch. I called Novec and they said I requested to switch to them via phone on May 5, 2020. I never talked to anyone at their company; I never answer phone numbers that are unknown to me, there are too many scammers and marketers out there. How they got my information to switch companies, I'll never know. I think other consumers should be aware. Their rates were significantly higher than the rate I was paying. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Switched
from
Ambridge, PA
on
May 20th, 2020
Electric Plans & Rates
Recommended Plans
All Plans
Best 3 Month Plan
3 Month Fixed Rate
3 month
Fixed Rate
Fixed Rate
Electric Choice Plan 3 Month
7.10¢ / kwh
5.8%
under market rate
Monthly Recurring Charge: $0.00
Compared to the current PPL rate of 7.5400¢ / kwh
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
Rate:
7.10¢
Rate Type:
Fixed Rate
Term Length:
3 months
Early Termination Fee:
$0
Monthly Recurring Charge:
$0.00
Important Documents:
Info
Best 18 Month Plan
18 Month Fixed Rate
18 month
Fixed Rate
Fixed Rate
Safe Harbor 18
10.39¢ / kwh
Monthly Recurring Charge: $0.00
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
Rate:
10.39¢
Rate Type:
Fixed Rate
Term Length:
18 months
Early Termination Fee:
$0.00
Monthly Recurring Charge:
$0.00
Important Documents:
Info
Plan Name
Company
/ Rating
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
36 month
Fixed Rate
Fixed Rate
10.39¢ / kwh
$0.00
monthly recurring charge
12 month
Fixed Rate
Fixed Rate
9.69¢ / kwh
$0.00
monthly recurring charge
12 month
Fixed Rate
Fixed Rate
9.49¢ / kwh
$9.95
monthly recurring charge
6 month
Fixed Rate
Fixed Rate
9.89¢ / kwh
$0.00
monthly recurring charge
24 month
Fixed Rate
Fixed Rate
11.59¢ / kwh
$0.00
monthly recurring charge
3 month
Fixed Rate
Fixed Rate
7.10¢ / kwh
5.8%
under market rate
Compared to the current PPL rate of 7.5400¢ / kwh
$0.00
monthly recurring charge
18 month
Fixed Rate
Fixed Rate
10.99¢ / kwh
$0.00
monthly recurring charge
24 month
Fixed Rate
Fixed Rate
12.79¢ / kwh
$0.00
monthly recurring charge
12 month
Fixed Rate
Fixed Rate
12.89¢ / kwh
$0.00
monthly recurring charge
