“ I cancelled with them in July of this year after I found out they were charging 40 percent more than com ed. it is now October and their name is still on my bill. ”
“ Worst service ever I requested to cancel my account I spoke with Ymon she was really rude. Upon my request I asked for cancellation number she was so rude Iasked her for her name again and she completely hung up. Called again the rep transferred me to her I asked for supervisor and she just transferred me to the automated system. These third party suppliers are only ripping people on their electric and gas bill. ”
“
Was informed when contacted that because I just turned 60 years old and paid my bills on time, taht I was eligible
for a 30 % discount on electric. Was told rate was 7.7 per KWH but turned out to be 9.5 per KWH.. Took two months to switchover and after they did, they billed me twice in June 2018.As far as I am concerned, they (RPA) owe me at least $200.00. and I am about to file a complaint with PUC on their actions. RPA!!, If you read this review, I suggest you stop you deceptive practices. ”
“ The sales persons had no understanding of math and the energy rate. How can they send people out for sales and not be able to define something about the rate. ”
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