RPA Energy Customer Reviews (July 2025 Update)

Updated: July 2025

The best review categories for RPA Energy are their plans and pricing, with an average of 1.0 stars, and the order experience, with an average of 1.0 stars.

Reviews Overall

26th

Plans & Pricing

25th

Order Experience

22nd

Customer Service

22nd

Billing & Acct Mgmt

20th

Likely to Recommend

18th

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Reviews by Star

Recent Good Review from Satisfied Customer

A++++ Rating

I definitely had a good experience. They were able to secure my rate for me, and I'm able to earn cash back on my bill. I received a $25 restaurant card just as an added bonus. Customer service is very friendly and knowledgeable and was able to resolve my issue right away when calling in. Highly recommended!

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Satisfied Customer from Lancaster, PA on April 16th, 2020

Most Recent 5 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

A++++ Rating

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Satisfied Customer from Lancaster, PA on April 16th, 2020

Most Recent 1 Star Reviews

5 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Scam - Beware

Complete scam. These people come to your door and scam you into switching your service for double the amount.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— J. Neg from Mechanicsburg, PA on September 16th, 2022

Was told at door this was "not a scam" and "required"

Technically RPA is a 100% renewable and Real energy supplier, so it's not like what they did is an actual scam, but I was never told that I was switching Suppliers. I was told that this was a required action from PECO and that it's just updating in the system to lower my overall bill. But then I got charged WAY MORE! The guy did say my first Bill would be a lot of money and then my second bill would be a very low amount (Which did happen) but I was only paying like $20 less than my previous supplier once my third bill came in. Anyway this got me looking at different Suppliers for Renewable Energy and I found RPA and my previous supplier were the more expensive options, so I didn't even switch back to my old supplier and signed up for a supplier that had never even attempted to contact me (was way cheaper too)

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— BustinaWat from Philadelphia, PA on July 14th, 2022

Scam company

I was switched to this company without my knowledge or approval they charged me .15 cents per kilowatt. My electric bill more then doubled! I received a bill from peco for over $350 for that previous month. I called and questioned it, they said It was cause my new supplier was way!! Over charging me! This is a huge legal issue and fraud!

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Lauren from Levittown, PA on July 2nd, 2021

Rip Off

Would never recommend RPA energy to anyone. Truth be told they misinform you about their kWh.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Lisa Barnhardt from Bird In Hand, PA on May 1st, 2021

Never deal with this company

They signed my 94 year old mother up over the phone. I am her son and pay her bills. I have her with PECO and would never switch. This Company is not reputable. DON"T DEAL WITH THEM