The best review categories for Park Power are their plans and pricing, with an average of 1.0 stars, and the order experience, with an average of 1.0 stars.
Recent Good Review from James D. Schreyer
Great Customer Service
| 2 calls today - very well handled by Shreem who read my mind & NAtina who informed me of other nice benes for customers. Both shd be commended!! | |||
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—
James D. Schreyer
from
Philadelphia, PA
on
April 20th, 2018
Most Recent 5 Star Reviews
1 Customer Reviews Written Overall
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Tina - over the top Customer Service
|
Good day! We have been a customer of Park Power for about three years. I have had the great luck to speak with Tina when I have had to reach out to you. Tina is the rep who originally called me to explain why it would be a good idea for us to switch to Park Power. The company that we were using at the time, would not or could not offer us a better rate at the end of our contract. Well, we did make the switch and have stayed with Park Power since. The rates are great, but the main reason that we stay is the awesome and personal service that we receive from Tina. Though she is very knowledgeable regarding your products and services, it is her warmth and personal touch that keep us coming back. In this crazy, hands-off society that we live in, you are very lucky to have Tina on board at Park Power. |
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—
Mjt
from
Easton, PA
on
April 2nd, 2018
Most Recent 4 Star Reviews
1 Customer Reviews Written Overall
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Great Customer Service
| 2 calls today - very well handled by Shreem who read my mind & NAtina who informed me of other nice benes for customers. Both shd be commended!! | |||
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| Likely to recommend |
—
James D. Schreyer
from
Philadelphia, PA
on
April 20th, 2018
Most Recent 1 Star Reviews
7 Customer Reviews Written Overall
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Bill Scam
| I got a house (in Autumn of 2019) that Ive not been able to live in yet because of COVID 19, Ive not been able to move in. Park Power through PPL have been charging my electric bill for more or less $400 per month. Ive written to them, never got a reply. Its June 2021, and Ive had it. Im still not move in because of travel ban but the bill continue to come. I dont plan on paying this month of June but will report if I still dont hear from Park Power and PPL. | |||
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Bill Scam
from
Hawley, PA
on
May 31st, 2021
High Rate & Fees
| Rates are great first, but then they double to 14¢ / kWH. The company doesnt tell you the new rate. | |||
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Ja
from
Scranton, PA
on
June 18th, 2020
Fraudulant
|
My mother who cannot even see to enroll,& doesnt answer her door for anyone, recieved a letter, that she was enrolled. Under my fathers name. Who has been deceased for over a year....I handle all her Bill's, am POA, and trying to get this resolved with their company has been a disaster....they are a bit & swith company. Do NOT even consider them. I'm reporting them to the Pa e enwrgy commission!! Totally unprofessional, & obviously takes advantage of the elderly |
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Disrepectful Company
from
Johnstown, PA
on
May 7th, 2020
Doubled My Rate During The Covid Pandemic
| Our February & March electric bills doubled on our all electric home. When I called PPL they told me Park Power doubled their transmission rate when our 1 year contract expired. My wife and I as a means of controlling the spread of Covid, tossed all the junk mail. We must have tossed the Park Power expiration letter as well. When we called Park Power and explained we are senior citizens, I'm retired with no income and my wife is laid off due to the Pandemic and can't afford a doubled electric bill, they said, "You should have read the letter." We asked if they would lower the rate for the month we are currently on and they would not. During a time when the government is bending rules and changing rules to help people, Park Power is saying, "You should have read the letter." | |||
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Keith B
from
Columbia, PA
on
April 29th, 2020
Bait and switch
| Someone came to the door and had a cock and bull story about fees on utility fees. Park Power was never mentioned or a plan given. Some time later I received a notice that my supplier for natural gas had been changed to Park Power. Any company that employs these con artists is suspect. | |||
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Bait And Switch
from
Coraopolis, PA
on
December 12th, 2019
BEWARE OF PARK POWER - THEY RIP YOU OFF!
|
They sold me on a low per usage rate. Then after 6 mos, they send a notice stating that if you don't reject the price increase, then your rates will double for the next 2 years. THEY ARE LOWER THAN SLIME! BEWARE.BEWARE. |
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Buyer Be BEWARE
from
Easton, PA
on
November 19th, 2019
Great starting rate but @#$% in the long term
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Came in with great rate... Said I was going to save money. 5c or so a kwhr. NOW.... 12c a kWhr. More than double. I am irritated to say the least. Bait and switch profit mongering. My mother is still paying 5.x cents a kwHr for years (with increases I might add... she was cheaper yrs ago!). I really have no interest in talking with this company... They might lower.. if I complain... but Why bother. I just want an open honest supplier that want me for the long term and charge fair prices. Take the introduction at your own risk. It will go up. I have no expletive time for this expletive. |
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—
Mathew P
from
Northampton, PA
on
February 3rd, 2019
Electric Plans & Rates
Recommended Plans
All Plans
Best 3 Month Plan
3 Month Fixed Rate
3 month
Fixed Rate
Fixed Rate
Electric Choice Plan 3 Month
4.90¢ / kwh
10.1%
under market rate
Monthly Recurring Charge: $0.00
Compared to the current West Penn rate of 5.4500¢ / kwh
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
Rate:
4.90¢
Rate Type:
Fixed Rate
Term Length:
3 months
Early Termination Fee:
$0
Monthly Recurring Charge:
$0.00
Important Documents:
Info
Best 18 Month Plan
18 Month Fixed Rate
18 month
Fixed Rate
Fixed Rate
Safe Harbor 18
8.60¢ / kwh
Monthly Recurring Charge: $0.00
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
Rate:
8.60¢
Rate Type:
Fixed Rate
Term Length:
18 months
Early Termination Fee:
$0.00
Monthly Recurring Charge:
$0.00
Important Documents:
Info
Plan Name
Company
/ Rating
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
36 month
Fixed Rate
Fixed Rate
8.79¢ / kwh
$0.00
monthly recurring charge
24 month
Fixed Rate
Fixed Rate
9.99¢ / kwh
$0.00
monthly recurring charge
3 month
Fixed Rate
Fixed Rate
4.90¢ / kwh
10.1%
under market rate
Compared to the current West Penn rate of 5.4500¢ / kwh
$0.00
monthly recurring charge
18 month
Fixed Rate
Fixed Rate
9.69¢ / kwh
$0.00
monthly recurring charge
SureLock 4
Info
4 month
Fixed Rate
Fixed Rate
5.39¢ / kwh
1.1%
under market rate
Compared to the current West Penn rate of 5.4500¢ / kwh
$0.00
monthly recurring charge
