The best review categories for Tomorrow Energy are their billing & account management system, with an average of 3.5 stars, and their customer service, with an average of 3.4 stars.
Recent Good Review from Jim Jessum
Reply
| Smooth transition at a good price. | |||
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| Likely to recommend |
—
Jim Jessum
from
on
May 26th, 2021
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| Likely to recommend |
Reply
| Smooth transition at a good price. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Jim Jessum
from
on
May 26th, 2021
Chuck
| Service very good. | |||
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| Likely to recommend |
—
Chuck
from
Gratz, PA
on
March 4th, 2021
Great clean energy
| I was happy with Tomorrow Energy and would recommend them to anyone. | |||
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| Likely to recommend |
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Liz. From Elizabethtown
from
Elizabethtown, PA
on
February 17th, 2021
Surprised by negative reviews
| I checked out the rates at the PA site. At the time, I had NRG . I had been at the airport & was approached with what I thought was a good rate plus they were giving me miles on American Airlines -so I signed up with NRG. I now assume that all the companies "get" you with a good rate but raise it when the agreement period expires. So, for all, I suggest checking your rate at expiration. I switched from NRG to Tomorrow at .0649 for one required year. There is a cancellation penaIty. I haven't had any reason to contact them other than at sign up when they were very nice & recently when I checked contract end date. I will definitely check their rates and call before re-contracting. Otherwise, Tomorrow has been fine. | |||
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| Likely to recommend |
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Vicky
from
Allentown, PA
on
October 5th, 2020
Good service
| Everything has been great, with phone calls or emails and texts. service excellent so far. | |||
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| Likely to recommend |
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Chuck
from
Philadelphia, PA
on
July 17th, 2020
Electric charges
| Saving some money, so far so good. | |||
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| Likely to recommend |
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Na
from
Hazleton, PA
on
June 8th, 2020
Switching over to Tomorrow energy
| The transfer went very smoothly. Great price. No problems so far. | |||
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| Likely to recommend |
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Energy Switch Over
from
Middletown, PA
on
May 27th, 2020
Latest Energy
| Switched to Tomorrows Energy because of the cost. Would have signed up for three yrs. had it been available. | |||
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| Likely to recommend |
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Tomorrows Energy
from
Middleburg, PA
on
May 2nd, 2020
Highly recommend
| Fast, Easy, Value | |||
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| Likely to recommend |
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Very Satisfied
from
Hellertown, PA
on
April 4th, 2020
Tomorrow Energy Review
| So far everything is going great. Activation was easy and I am saving money. | |||
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| Likely to recommend |
—
Rx8
from
Richboro, PA
on
February 23rd, 2020
Thank you so much for your rating. We really appreciate you taking the time out to share your experience with us. Sincerely, Tomorrow Energy
— Tomorrow Energy
Most Recent 4 Star Reviews
4 Customer Reviews Written Overall
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None
| Well satisfied!! | |||
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| Likely to recommend |
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WILMER J Fisher
from
New Holland, PA
on
January 24th, 2021
Great Initial Rate, 2X increase upon renewal
| Had an attractive initial rate, which is why I went with them. Service was fine, however upon expiration of initial term there was a 2X rate increase and "the promotional rate" was no longer available to existing customers. So they seem to be a good company to go with for one term as long as you then move on which is what I plan on doing. | |||
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| Likely to recommend |
—
Dave
from
Somerset, PA
on
November 15th, 2020
Cheapest price, no problems
| I was a little leery about picking the cheapest price for an energy company. Tomorrow energy had the best price by far. So far I havent had any problems with them, but I also havent tried to interact with them on my end. Very happy so far | |||
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| Likely to recommend |
—
Bob
from
Broomall, PA
on
January 29th, 2020
Another year of electric
| Very painless and with cheaper rates | |||
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| Likely to recommend |
—
Anne
from
Cochranville, PA
on
December 17th, 2019
Most Recent 3 Star Reviews
1 Customer Reviews Written Overall
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Renewing Contract
| Called to new and found the rate is no were what is quoted on your web site ????Told it is for NEW customers only. Why should I pay more when I was a previous customer ?? | |||
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—
Pricing
from
Pottstown, PA
on
December 16th, 2020
Most Recent 2 Star Reviews
1 Customer Reviews Written Overall
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Great customer services doesnt make up for high prices
| They charged nearly triple the amount per MCF than our utility company. Our utility charged just under $2 while Tomorrow Energy charged over $6. The customer service was great any time I called, but the average person cannot accommodate their price point when living through cold, northeast winters. I was thoroughly pleased to have 100% renewable energy, but the pricing is honestly outrageous. | |||
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| Likely to recommend |
—
Amber09
from
Pittsburgh, PA
on
June 17th, 2020
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| Likely to recommend |
Deceitful sales people
| Sales person showed up at my door claiming neighbor filed a complaint regarding being overcharged. Wanted to see my bill so they could adjust it to the correct rate. Never mentioned they were with tomorrow energy. Received an email with a two year contract. What they did constitutes fraud and violates PA law. I immediately called the company and told them to cancel my account. | |||
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| Likely to recommend |
—
Lia
from
Pittsburgh, PA
on
September 3rd, 2022
Its a scam
|
Tomorrow Energy is a scam! I dont even remember signing up. Shame on me! Apparently in June I didnt renew my contract & my rate went a variable rate. My bill was astronomical! When I called to inquire I was advised they mailed me a letter. I never received it. Had no idea this was going on! I did cancel my account on 8/23. I just hope I can someone not be a sucker like me. Jennifer P |
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—
Jennifer
from
Doylestown, PA
on
August 30th, 2022
Service
| They can not find my bill and I have been paying for one year | |||
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| Likely to recommend |
—
Elaine
from
Clairton, PA
on
June 20th, 2022
Scammers
| Doubled my rate | |||
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| Likely to recommend |
—
Crockett
from
Linden, PA
on
May 23rd, 2022
Scammers
|
They screw you just like everyone else. Stick with your original power company. $.07 to $.17 over night just to screw everyone they can before you cancel them. Crooks. They should be in prison. Update: I had a lengthy conservation with 2 different customer service reps and they continued to lie and say pound sand haha we screwed you and will not do anything about it. first they say " would you like to add a phone number or email address to your account?" i said hold that thought. Then they proceed to say we contact you before your contract expires. I said well that's funny considering you do not have contact info for me. they claim they mailed a letter, now grant it the USPS is as useless as tomorrow energy but there again not my problem. If you are going to play the "we sent a letter" card then you better send it certified or fed-ex with tracking if you actually wanted to make sure customers get it before you stick it to them so you have actual proof that you did your job. I can tell you all day I sent a cancellation letter and tomorrow energy will just say we didn't get it. But they are the first ones to say "we sent a letter and are not required to prove it but we can email you a copy of the letter" (we never mailed) in this modern world it is very easy to do small things if you run a legitimate company to make sure you are not taking people over if you actually cared. But when you make millions screwing everyone over knowing the big money is in the details you are hiding then you keep doing as little as possible to make sure every so called customer gets taken over hard that last time when they send a bill and its too late. Stay away from these scammers. |
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Sparky
from
Bloomsburg, PA
on
March 22nd, 2022
Complete scam
|
Scam from the start. A guy showed up wearing a yellow jacket and a semi-legit looking name card and offer3eed a low price. Fine, fine, I'l try it then it got shady. He called thhem, his hiigher usp who called me back - he'd asked for my phone number , and they asked a few questions which he nodded or shook is head signalling the desired response. Should have kick3edc him out then. They even asked me if he was there and if he had left. He said to tel him he had left but by then I was all ready roped in and my bills trippled. I think it was all just so shady I juust refused to believe how shady it was. I finally got out of the ness. Not to tel you how much it cost me. Tommorow endegy is a scam. |
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—
Feb 10, 2021
from
on
February 10th, 2021
Never ordered it
| When day this energy bill was just on my bill | |||
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| Likely to recommend |
—
Amanda
from
Bangor, PA
on
November 2nd, 2020
Termination fee
| Notified Tomorrow Energy with less the month on contract that I would be switching providers. I had been told by them last year that I would not be charged a termination fee if I found a new provider within the last 30 days of my contract time. They said they know I would need to reach out to a new provider before my contract ended. However, when I contacted them today with less than 30 days remaining on my contract, I was told that I would be charged the $75 termination fee. In order to not be charged the fee, I need to switch after the contract expires. | |||
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| Likely to recommend |
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Don
from
Levittown, PA
on
October 9th, 2020
Be careful
| I had a fixed rate with them and when it ended they doubled my rate. No notification about them doing this. My bill went to$800. In January. I see now why they won't notify you when the rate will chsnge | |||
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| Likely to recommend |
—
John
from
Turbotville, PA
on
April 7th, 2020
Thieves
| Rate changed to double the PPL rate after introductory period. No notice via mail, email, or phone. Refuse to refund the difference, even to keep me as a customer. STAY AWAY! | |||
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—
PA Customer
from
Honesdale, PA
on
March 5th, 2020
Thank you for your feedback and we are sorry for your experience. Based on your note, we would need a bit more information to investigate your concerns. Please email us at asisstance@tomorrowenergy.com or give us a call directly at (888)-682-8082.
— Tomorrow Energy
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