Updated: June 2026
The best review categories for Inspire Clean Energy are their billing & account management system, with an average of 2.6 stars, and their customer service, with an average of 2.4 stars.
Recent Good Review from Mike
Disappointed
| A customer for 3 years. My latest 12 month contract expired and Inspire sent me an auto renewal contract with a 20% increase. I went to my utility's "shopping page" and I see them advertising a rate that is equivalent to my current rate. The rep explained that this was for new customers only. So, I cancelled and went with a competitor that gave me a rate equivalent to my current one. So....Inspire doesn't want to keep only customers, only attain new ones. It seems like a bad business model to me...... | |||
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—
Mike
from
Mechanicsburg, PA
on
January 10th, 2024
Most Recent 5 Star Reviews
1 Customer Reviews Written Overall
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Excellent Choice
| For the Philadelphia area, there is no doubt in our minds that the clear overwhelming choice for us was Inspire Energy. We've worked with some of the other Elect Co's and Inspire is without a doubt, head and shoulders above them all in every category | |||
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—
Janice
from
Philadelphia, PA
on
September 19th, 2023
Most Recent 3 Star Reviews
1 Customer Reviews Written Overall
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Disappointed
| A customer for 3 years. My latest 12 month contract expired and Inspire sent me an auto renewal contract with a 20% increase. I went to my utility's "shopping page" and I see them advertising a rate that is equivalent to my current rate. The rep explained that this was for new customers only. So, I cancelled and went with a competitor that gave me a rate equivalent to my current one. So....Inspire doesn't want to keep only customers, only attain new ones. It seems like a bad business model to me...... | |||
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| Likely to recommend |
—
Mike
from
Mechanicsburg, PA
on
January 10th, 2024
Most Recent 1 Star Reviews
5 Customer Reviews Written Overall
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100% cost increase in 1 month
| After 3 years of use, out of nowhere they started charging 100% more right as Christmas arrives. No warning or heads up. | |||
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—
Angry Customer
from
Whitehall, PA
on
December 31st, 2025
Do they take me for a fool?
| Signed up 12 months ago fort clean-source energy at 11.99 cents per kwh. Renewal came for an absolutely absurd 19.99 cents per kwh with 5 1/2 pages of terms and conditions. They are clearly trying to exploit people who don't check their mail carefully. | |||
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—
Paul D.
from
Pittsburgh, PA
on
November 10th, 2024
Overcharged Me
| When I switched back to my local energy supplier I saved $40 in distribution charges on my first bill. I was being way overcharged by Inspire. | |||
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—
C.Eve
from
Monroeville, PA
on
February 14th, 2024
Liars and Thieves. Avoid at all costs.
| Horrible company. A representative of Inspire knocked on my door and lied to my face, saying that they represented my cities electric company. He also lied and said that my payment would be the same each month. Based on other reviews, this seems to be pretty common. Once I found out what happened and saw that they quickly adjusted the monthly fee they were charging me, I called and canceled my agreement. I thought all was fine until I received a renewal notice in the mail. Turns out, they didn't cancel my account when I asked. They continued charging me for over a year. I've never had a company be so dishonest. Avoid at all costs. | |||
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—
Colinj
from
Philadelphia, PA
on
January 15th, 2024
Renewal Robbery
| Signed up with Inspire on 12 month contract. Upon renewal Inspire wanted to raise my rate, which is understandable, but that were raising it higher then the transport utility would charge. | |||
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—
DD
from
Willow Street, PA
on
November 28th, 2023
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