“ They add $100 to your bill and if you dont pay it they charge you $5 a month ”
“ Havent had a issue girl came to my door had badge out and was very knowledgeable. Walked me through the entire process and made sure i understood. No hidden fees or issues. ”
“ No issues been with them for 2 years now. Rep was very clear . And service doesnt have a monthly fee here. ”
“ SCAMMERS TRIED TO SCAM ME AND SWITCH MY SERVICE THIS SCUM CAME TO MY DOOR HAD ME CALL MY CURRENT SERVICE TO GET MY PRIVATE INFORMATION THAT SCAMMER. ”
“ Some guy came to the house and he works for this company. He talked so fast. I knew it was a load of crap. I sensed something wrong before I came home and there I see this guy trying to scam my parents. I hate to see them go through this again. ”
“ This company displayed unscrupulous and disingenuous conduct when tricking me into changing to them as the provider to my electric company. Agent showed up at my door and had all my information from my current power company and made it seem that she was a subcontractor for them and was trying to be sure I received best kwh rate. Preyed upon my ignorance to actually get me to accept more costly plan. I read the fine print of the contract after she left and am attempting to cancel this change within the initial 3 day grace period. I have left a voicemail and sent an email to this company. ”
“ Someone knocked on my door and lied that Delmarva change the supplier that is why he came to update that. Instead he tricked me to sign, which turned out to be a 36 month plan with almost 70% higher rate. Luckily I called Delmarva to confirm if it was really a change made by them. Then I realized it was a scam and told Delmarva not to do any change in my account even if someone asked. ”
“ Their rep comes and knocks on your door.Wants your electric bill.Telling you that he works for local electric company. Their. mistake was using my phone.I got their phone number 800-590-7295. Their rep. 1-849-910-018. ”
“ ive paying with them the cheapest price during 2019 ”
“
Scammed my parent who has dementia and Parkinsons. Tricked him to sign up for a three year deal. Cost my parents hundreds in extra costs after just 10 months.
Preying on the elderly disgusts me. ”
“
Ive had a wonder AA man come to my home. This gentleman was so knowledgeable and so truthful of what was presented to me. He let me know yes Ill have a protected rate above what Im at currently and he showed me this. He let me know there is an early termination fee of simply $5.00 per month he showed me that. The gentlemen was nice, kind, and showed genuine care for me and even my bill. He had his badge displayed and he we very knowledgeable. Over the phone when he mad a call to the third party verification; they asked if I was comfortable with him here with me while I was on the phone I said absolutely and hes very nice thank you.
I understand rates go up rates go down itll be this way forever, but the experience I received from Rushmore Energy African American gentleman rep was top notch knowledgeable and kind. I highly recommend this experience of excellent customer service. Thank you Rushmore for have a complete honest worker for your company her in Pa in the Williamsport area.
Sincerely the mother of your customer ”
“ Lie to you about giving me a cheaper rate. I caught it right after they left. My bill would've went up. Don't talk to them or tell them you have the energy supplier you want. ”
“ This company displayed unscrupulous and disingenuous conduct when tricking me into changing to them as the provider to my electric company. Caller fraudulently presenter herself as employee of my company trying to be sure I received best kwh rate. Preyed upon my ignorance to actually get me to accept more costly plan ”
“ Someone came to my apartment on a Sunday afternoon to offer me great saving by switching to Rushmore Energy. He took all my info then had a 3rd party number call me to very info. The 3rd party mentioned a 36 month contract, and when I began to ask questions about that and cancellation fees the rep couldn't tell me under what situations the fee would apply, and the 3rd party rep simply hung up the phone. They never mentioned a monthly service fee at all. I declined and asked the rep to leave. ”
“ Signed up for a 36 mo fixed rate that I thought was reasonable. 1st bill is $30 more than normal with a $9.95 monthly service fee that I wasn't aware of. It was in my written contract but on the second page not on the front summary. Went to cancel after this 1st month and charged $170. Later reduced to $100. Said I could renew for a rate .5 /kwh higher than original. This is a rip off, especially the monthly service fee and not fully disclosing it at sign up. ”
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