“ I signed up for a 2 year fixed electricity rate contract with Star Energy Partners. 2 months later, they sent me a "Dear Jane" letter with no explanation. Told me that in July, my electricity generation supplier would automatically switch to PPL. They didn't hold up to their commitment. If they couldn't afford the rate they committed to, they should've called and tried to keep me by offering me a higher but competitive rate. Feeling dumped. ”
“ Apparently a contract means nothing to these people ”
“
Star Energy Partners is a total scam. My electric bill reduced almost to 50% after I cancelled the agreement.
They sucked me up for 3 years. ”
“ Don't let them talk you into switching to their service. You'll most likely be paying more than what you're already paying. They'll also get really pushy and won't take no for an answer. Shut the door in their face. ”
“ It was about 9pm, we had just had this major snow storm, and someone comes knocking on my door. I have a small dog and was alone and between the constant barking they just wouldn't leave. I felt pressured into saying yes, some of it sounded good. But then I got a couple months of bills and my monthly payment was WAY higher (mainly doubled, at one point tripled). I was seriously mad and felt like I got seriously ripped off. When I called customer service, the lady was nice and said there weren't any hidden fees. I didn't really see any either however the following bill after I cancelled, was more than double my last statement. So not sure if they got me there or not. I definitely would not recommend...they definitely knew where to go though. I live in an older condo community so they knew to target the older generation who may have been more confused or misguided. ”
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