“ At the end of contract term, Clearview more than quadrupled kW rate without notice. Called and agreed to renew contract if they would prorate the rate hike. They refused. I paid the $980 bill (usually $200) and parted ways. Now they call me twice a week and ask if I'll come back. No. ”
“ In January of 2024, Clearview sent me a bill of $1,702.26. During my first year with them, my rate was at 0.1079 reasonable and affordable. After my first year, they put me on an adjusted rate that skyrocketed by more than double my first year rate resulting in the drastic increase of my bill. My bill went from $124-$156 per month to $1,702.26 per month. As a small business owner, I do not have the ability or funds to pay for it. I called Clearview to see my options of whether my bill could be lowered or for help with the bill but they refused to help me. Every time I called, they said a supervisor or manager was not available and was in a meeting. Do not use Clearview energy because they do not care about their customers and will not attempt to help you with your needs. Clearview electric has been nothing but a pain and I will not return to their services. I am just letting people know not to use clear services. ”
“ when my contract ended the next bill was more than doubled without any notification ”
“ They gave me the run around for 3 months. Charging me 24.99 cents a klw when they said I would get a rate of 0.07 a month. When I call they say I will have someone call you back and they never call. When i asked about the rate the say ops yea we made a mistake we will fix it by your next bill, but you have to pay the 200 you owe now. I ask to talk to a manager and they say not available. I ask why are they not available no answer. Keep saying they will call you. I said I am doe with you. They said but you have a contract. I say there's no contract because you did not live up to your end. Put a fork in me I ma so done. ”
“ This is another company that does high-pressure sales tactics to get you to sign a contract, but later piles on high fees when you need to get out of it. Stay away. Termination fees for any service should be illegal. ”
“ I called Clearview and had a few Questions.Paolo was the lady that answered.She offered clear concise information.Did not rush me off phone.She was clearly trained professional yet she maintained her humanity.Truely a kind soul and a wonderful employee.What a great experience... ”
“
I called Clearview to ask 2 questions about their service in order to decide if I want to become a Clearview customer.
A lady answered - I tried to tell her the reason for my call. About 8 seconds in she immediately screamed to the top of her voice....
"DON'T CALL ME AND TELL ME HOW TO DO MY JOB."
I said to her, "What is the matter with you, lady. Are you stupid?"
She said "Yeah, I'm stupid" I hung up.
I waited awhile and called back to tell someone else in that office what this lady just said to me. A man answered and told me "You should have let her talk for 3 minutes" and then he hung up.
These people represent Clearview Energy.
I think this happened on Sept 14th between 3:30 pm and 4:30 pm. I have tried to forget this. I wonder if the good hard working people of Clearview would be disgusted if they knew these people represent them. ”
“ The guy at my door told me they work along with Eversouce. He asked to see my eversouce bill. He said they could knock of 7% of my eversouce bill. Then he asked if I would sign a " approval letter" to see if I " qualified " for the program. Little did I know, when 6 moths later a bill came through my email. ( I gave him my email because he said if I got approval, they would bill me through my email) Then, he had me talk to a representative on the phone, so I could hear from her that I would save 7% of my bill. Well, it was a total lie. They don't work with Eversouce. The 7% was of off their rate. Which literally triples. Then, that " approval letter" was actually a contract. They never notified me till 9 months into my bill. I don't know how that even happened. Now, I canceled as soon as I knew I got scammed. In the contract it says I have to pay for 8 months more before I can finally quit paying them. As they tripled my bill. This company is a fraud and liars. They should be shut down by the Attorney Generals office( which I notified and the said it was a scam). Now, I cringe everytimevI see their name with my new invoice. I'm one step away from just destroying my credit. That's how they blackmail you.They know they can ruin your credit overnight. ”
“
In the year 2022. I lived in Arlington MA.
The Clearview Energy plan some how got my info and put my address into the account and replace the original account of me by another electric company.
* A few month later ClearView Energy started increasing the cost of service 27%. As a result, the bill be come much more higher cost than any other vendors.
* So I called many times to Customer service and requested to cancel the an-authorized electric plan from this company.
* Somehow, the Clearview did NOT release my plan to my request and triples the electric cost. I lived in a studio and myself adding a lot money for temp insulation. As a result, my energy usages reduce 30% however, the company continue to increase the "transferring service". So witt the lower than any normal apartment usage of electric 25%, I still got their bill $350.00 per months.
* Lastly, we moved away from MA to LA and join with other company. Also we did again calls plus request to discontinue the online account. The company still tried to charge on my bank account $350.00 for the month that I did not live in the old address. So it force me to call my bank to ban the illegal charge from Clearview. With my final call stated that I would sue the company, then the customer service begin to recognize their illegal charges.
* Even those somehow, 3 months later their WEB site still automatically sent me a $10.00 bill for "late" payment. So this is kind of abusing! I called them again and asked stope abusing email.
All are the true. I still keep every evidences. I swore never ever let this company touch me again.
In 3 month of year end (2022) ”
“ Where is my bill was like $20 a new one all the way to $1000 a month in three months. My light bill was $5000. When I speak to them about it they did nothing. Please dont believe the hype dont get service with Clear view energy its a gimmick the where are you in and turn right back around and jack your light bill to thousands of dollars and when I speak to them to help adjust it, they tell me no we cannot just anything trust me on this one Im not making this up ”
“ I was happy the first 12 months after that I was not notified my plan expired my supply charge went from $44.00 to $144.00 they even put a customer charge of $9.99 the rate was.48990 plus $9.99 ”
“ I've had Clearview as my supplier for a year and their rates were reasonable but they claimed to provide all solar power energy which i found desirable. Throughout the year they consistently mailed my letters asking that I select them--which seemed both confusing and annoying. This year the cost of solar has declined to imagine my surprise when at the end of the year term, they notified me that unless I renewed they would move to a monthly variable rate (moving from .17 per KWH to .23. My usage was lower so I resolved to see how the next couple of months went. The first month was OK but the second, with lower usage than the first monthly variable rate month and lower than the past year's comparable was stunning ($432 for a one-person household). I immediately had my meter checked and canceled Clearview as my supplier on the 22 of August. Just got my third month bill (because of administrative issues the change takes 1--2 billing cycles). Again my usage was lower but my bill was now $586 and the billing rate .389/KWH for the cycle, during a period when the cost of solar has declined! Don't ask my why--they can't explain it either. Needless to say, I'm not going back. ”
“ In terms of names for a company, I'm not sure there has ever been a greater misnomer. They will entice you with lower entry rates and give very little notice when these rates are about to expire. My electric bill more than tripled for the supplier charge this month from .1139/kw hr to .3899/ kw hr. This is .12 /kw hr higher than what was quoted it was going to be 2 days before billing cycle began. My advice is to stay away, find another supplier who will be more transparent as Clearview is anything but. ”
“ Locked in at 10.39 cents back in May of 2022. They have not honor my 8 month contract. My kWh is now up to 27.99 cents and no resolution. This company is beyond corrupt. ”
“
These people knocked on my door convinced me to sign up for their service told me it would lower my bill , basically said I had to switch .....stay away from this company they are deceitful they lie and your bill will go up mine did over $107 per month
I'm cancelling my service ASAP
My bill for 2 years with AEP 40 a month now that Clearview has made changes to my service it's 189 a month
Total B.S. ”
“ They may suck you in with a decent initial rate but they Chaya $10/ month fee and once your contract is up they double the price in the hope youre not paying attention. I just realized this and cut my charge by 60% with all renewable energy. ”
“ Mazen is excellent. He made sure my problems were fixed with care and respect. ”
“
A Clearview sales agent came to my door and had me sign up for the program having convinced me that all I was doing was just "updating my energy supplier" and that it was something that would eventually happen with the whole neighborhood. It was a dirty trick, I fell for it, and I blame myself mostly.
The contract that I signed had a period of two weeks where I could renege if I called, which I did after reading the reviews. I called twice: first to cancel, second to make sure the cancel was processed. Both within the first few days after signing.
I get my bill three months later and Clearview is my supplier. They didn't process my cancelation and I ended up paying much more than I should have.
Avoid Clearview like it's the plague. ”
“ Great rates, great service. ”
“
They charge me .13 cent per kw instead of .09 kw sent sent some to my home address to resign and promise the price would be if but will not if anything
Closed the account ”
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