“ I did not realize there was a charge each month of almost $10.00 or I probably would not have chosen it but it is still to be seen if it makes a difference in my costs. ”
“ Easy to switch ”
“ Very slow on callback - several days but rates qwee the best. ”
“ I had a billing issue early on which was resolved by one of the customer service representatives (Andre) in a polite and timely manor. It was pleasure to get an issue resolved timely. ”
“ Ok ”
“ I got my rates totally BLOWN UP after the Polar Vortex a couple years back, and after an obscene bill I jumped onto a reasonable rate with Public Power. I haven't had any reason to regret that decision since. Rates are affordable, and I haven't been price-gouged. For an electricity company, I'll take that all day long. ”
“ Very good services ”
“ Satisfied with the rate. ”
“ Fairly new customer, have no problems so far., used to have Wallingford ct power, just getting used to new system. ”
“ Fairly new customer, have no problems so far., used to have Wallingford ct power, just getting used to new system. ”
“ Quick and easy ”
“ Had Public Power for a really long time, and I have no complaints. Their rates are typically pretty good, and when I call into customer service my questions are typically answered pretty quickly. Both my mother and I have Public Power. ”
“ Very easy and simple to apply ”
“ I've had a couple of horrible experiences with some providers trying to get my bills fixed when they had errors on them. It seems to be a recurring issue. I had the same issue at Public Power, but I'll tell you what, instead of multiple calls to resolve the issue, Public Power managed to get everything fixed with just one phone call! I was thrilled, and for that alone Im happy with Public Power! ”
“ see above ”
“ The rate is decent, however, it took 3 times to finally get accepted after my order was canceled, rate no longer available or changed etc. Was a little disheartening but when I got my bill it was exactly the same as it was w prior power supplier with a higher rate so can't see what happened there. A tad disappointed but have only gotten 2 bills from them. Hoping to see improvement over next couple of months or may be time to change. C ”
“ When I signed up for a monthly Fixed Rate I thought it was for KWH. It ended up not being. Should have read the fine fine print better next time!!! ”
“ It's really too soon to really tell if they are going to save me any money or not, since my billing cycle hasn't switched over yet. ”
“ not cheap. November bill well over $100 despite living alone and keeping thermostat between 68 and 70 degrees F. ”
“ It brags of savings but I haven't seen any. ”
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