Bounce Energy - Company Information

“  I recently set up new service with Bounce enregy and I have to say it has been the easiest process by far! Since my new set up I have had to call in a few times just to make sure I understood my plan, charges, ect. Both times I called I received AWESOME customer service. Once my set up is completed I will write another review based on set up. ”

“  I switched from TXU and very happy with they service. Rate is very low and no hidden charges. In addition I got $50 bill credit for referring a friend which is quite cool. I would highly recommend bounce energy. ”

“  Excellent Cust service ”

“  In total, we pay $0.11-0.12 per kWh and consume 500-800 kWh per month. Bounce offers rewards at 6, 12, 18, 24, and 30 months for paying on time. Their website offers estimates for your next bill based on current usage and detailed breakdowns of your monthly usage. I couldn't be happier with their service. ”

“  I have had Reliant, Direct Energy, and currently am with Bounce Energy. Reliant was the worst. Direct is pretty good. When I had them, they participated in Light up Texas which helps struggling families get their bill paid. BUT when I moved to a new town, I researched for the best price and found Bounce. It really sounded to good to be true, but they are absolutely AMAZING. First off when I Googled reviews, I found several people posted their "Refer A Friend Code" in their references because when someone starts service and uses the code, that person AND the person starting service gets a $50 bill credit. Which is Legit. Bounce Energy also sends you movie theater and restaurant gift cards, and periodically $50 bill credits when you pay your bill on time for consecutive months at a time (starting at 4 months.) I live in an upstairs, high vaulted ceiling apartment (1 br) and my bill is always around $85-$90 even when it's hot outside. They will send you a weekly usage summary so that you can see how much you're using each week (which helps me be cautious of when I need to quit leaving lights on in rooms that I'm not in.) All in all the best thing is that the bill is so low and then the side perks are just great. It's the little things :) ”

“  Great customer service and many opportunities to save money. They keep up with anyone who gets involved with them through social media. More companies should to the same! ”

“  I switched to Bounce in May 2014, I have been very pleased with everything, and I just earned 2 Free Movie tickets.
Rates are competitive!
GET $50 off your bill after you pay for 1 month, and you get a code to refer your own friends so they can get $50 off too! ”

“  RECEIVED BEST RATES AND DISCOUNTS! ”

“  Check out this cool deal from Bounce Energy. When you sign up for electricity service, we both get $50.
The Bounce Energy Refer-a-Friend Program is simple, quick and easy. All you have to do is refer your friends and family to Bounce Energy by giving them your unique link or promo code. We do the rest. You'll get a $50 bill credit for each friend who switches to Bounce Energy AND your friend will also get a $50 bill credit. Give this code to your friends, they will need to give to the rep when they call in to order.
Since I've been with Bounce I've saved over $300.00 on my bill, just by using this program.

”

“  I just switched to Bounce and the enrollment was very simple and straight forward. I can see why they won the JD Power award. ”

“  Really happy with Bounce- great price and great customer service. ”

“  The company has good customer service and fast reacting. The rate is good comparing to other companies. The fact sheet is clear and easy to understand. ”

“  Love the custom plans, and love the refer a friend code. Best electricity company I have been with! Never had any problems. ”

“  30 days and counting reasons why they will not give me the discount #1 i did not request the reward after the 12th payment #2 not entitle to the cash back reward because i did not renew my 1 year contract.#3 that program is no longer valid.can not wait to hear the next one! ”

“  CURRENT UPDATE: We still couldn't be happier and they still offer us the cheapest rate. We locked in our rate for 12 months, picked the e-billing option, yes to auto pay, no thanks on green. Plus we got a $25 bill credit at sign-up, a $50 credit after our first 3 months, quarterly rewards and the referral bonus is great. We lowered our electricity bill and earned $50!! Sign-up-today! Great Company. As for the negative reviews about not receiving the bill credits and late fees just make sure you make your payments on time EVERY month. Also customer service has never been and issue for us. When we have had to call our questions where answered and the wait time is usually less then 5 minutes. We are still very happy customers!! Thanks to the rewards program and cheaper rates we are now saving over $300 a year. I highly recommend using this company. ”

“  I must say I found the perfect Energy company in Texas. Each customer that I refer receives $50.00 off for signing up. I'll also receive the same. It's a nice reward to have and it comes off your bill the next move. I've received over $300.00 off my bills thus far. So please use the code below when you sign up. Once you sign up you can start referring friends and family members as well. * REFER-A-FRIEND PROGRAM DETAILS:The Bounce Energy Refer-a-Friend Program is simple, quick and easy. All you have to do is refer your friends and family to Bounce Energy by giving them your unique link or promo code. We do the rest. You'll get a $50 bill credit for each friend who switches to Bounce Energy AND your friend will also get a $50 bill credit.WHY YOU SHOULD REFER YOUR FRIENDS:On top of the obvious savings on your electricity bill for yourself and your friends, Bounce Energy always provides great low rates, a variety of plans to fit your lifestyle and excellent customer service. ”

“  I had Green Mountain Energy and TXU before I switched to Bounce Energy. They are great energy provider and have a great costumer service. It's been six months and I have had no problems. ”

“  This company's #1 ranking in the poll appears to be pumped up by customers (or company reps??) touting their "promo codes" to everyone so they can glean additional $50 discounts on their bills. Kinda cheesy if you asked me. The negative reviews seem to by typical of other consumer complaints: "no one answers the friggin' phone" etc. I would avoid companies like this. ”

“  I have been with Bounce Energy for almost a year now and still a very happy customer. I still have the rate I signed up for, I can access my account anytime from anywhere and I am earning great rewards for the electricity I use anyway. Have only had to talk to customer service twice and each time was able to quickly get answers and resolution. Compared to the 3 other companies I have had in the past, this has been a night and day experience. All Positive!! ”

“  I have had this company for sometime now and they are seriously awesome. Their customer service has been prompt to help me every time I have called, and I have never had any service or billing issues. The rate they advertised is the one I have been charged so far. They even send you emails with your weekly energy usage and some hints on how to reduce energy usage. They also use the most amount of recyclable energy of any of the other major companies. ”