“ I love that you can customize your own plan. Great rewards programs and cheap rates-- cant beat it! Happy with their customer service and ease of switching as well. Happy Happy Happy customer! ”
“ Good company easy to use! Online billing means I'm never late! Decent prices and no lies so far. ”
“
Used them in the past and now going back. Great company and great offers all the time..I love the AAdvantage miles and of course the credits from using a code.
Great Rate and Service ”
“ Amazing service! You can pick and choose what you want in your plan which includes what kind of rewards you'd like to have. So far so good. I have been a loyal TXU customer but their prices keep climbing! I have used Ambit energy for my business and was very disappointed with their service. ”
“ What a simple transition! After years of gouging by Reliant, switched to Bounce with a sweet introductory rate. Couldn't be happier. Customer service was very helpful in reviewing all available plans. Looking forward to being a Bounce customer! ”
“ This company is the best! They are responsive, and helpful with any questions or needs that you have! I love this company, and they are easy to work with! Remember, use 1601979 to get a $50 discount on your services! It's worth it! They are awesome! ”
“ Bounce has been great so far, they offer awesome rewards and its very easy to keep track of your statements and payments online. They make it real easy to track your rewards as well. So far I'm really happy with this company and don't have any complaints! Wayyyy better than other companies I've had to deal with, who always made mistakes with billing and even setting up/cancelling service. ”
“ Great Service and no issues. Used a code and got a great rate and a discount. Whether you want regular or green energy you can find really good rates and no surprises. While I was initially skeptical, I have had no issues what so ever. Very happy customer and hope you will be too. ”
“ I made the switch and I am loving it! Good rates, good service, and awesome credits. Use the code and get $50 and then pass it on for more! ”
“ Be sure and look closely for disclaimers. the priority connect fee is not listed and it's $36.00. When I found out I had just connected service and realized it, When I called Customer Service, their response was it was too late and could not be changed or cancelled. ”
“ I had Reliant Energy for 2 years. Great company, but figured I could find a cheaper (but reputable) company. The top 2 I found were Bounce Energy & another one (I forgot the name of them) on PowertoChoose. Plus, they have regular rewards, cant beat that! ”
“ I switched to bounce energy recently. Unlike other electricity provider, you can customize your own plan and they are cheapest of the lot with many lucrative offers. Online rate is different from what you get if your order over phone. If you are ordering for the service online, save the customized Electricity Facts Lebel (EFL) and make sure you are getting the same rate by calling the customer care. Because in my case they made a mistake and I had to email them the EFL. Also no auto payment information page appeared for me and they had to set it up manually.Nevertheless I got the promise that I would get the same rate what I customized for. Although my online account shows the corrected rate, the EFL is still not corrected. Also make sure to choose Bouncy energy rewards program because you start getting them from six months onwards. If you take 3% discount offer, thats going to happens form 12 months onwards. So if you are choosing for shorter time frame, go for bounce energy rewards. Customer care responds well to your complaints but probably their higher authorities take longer time to react as it happened in my case (no correction in EFL although online account shoeing corrected rate). Another important drawback they have, is, they do not give you your weekly usage. Overall its a cheapest one and they give lots of lucrative offers. ”
“ I switched from StarTex due to holding for 20 minutes just trying to renew my plan, then they offered me one of the highest rates available so I decided to shop around. Bounce energy gave the lowest rates with the option to have a month to month contract with no commitment! Make the switch I promise you won't regret it! ”
“ I have a locked in rate at 9.9/Kw. My husband and I barely use 500kw and we pay some where around $40 bucks for energy; and they have great deals with customer promotions. I got $75 bill credit on my account just using a promo code. They are very helpful and have great customer service. ”
“ This is new way to shop for electric service in Texas. You now have the choice of a fixed plan from 11 to 36 months and anywhere in between. Use there web page and check every month because it's different depending on how many months you want to lock a rate in and they have great promotions and gifts. Use promo code 1597439 to receive a 50$ dollar bill credit. They are definitely worth a look. I chose the 15 month plan at 9.6 cents per KHW and dumped Startex power were customer service has disappeared. ”
“ EARNED $50 OFF MY FIRST BILL!! Who doesn't want to earn rewards while they are using electricity?!?!?! You have to pay an electric bill regardless! I switched from TXU and am SO HAPPY with Bounce Energy! ”
“ I paid too much with other companies. I am so glad I switched over to Bounce Energy! ”
“ I've never received the bill credits of $50 for paying my bill on time and $25 for signing for a second year. I believed these to be real dollar credits. When I finally got through to Customer Service after interminable waits, I was told it was $50 for a Resturant.com card and it would take 4-6 weeks to receive. Well, six weeks later and still nothing. This does not surprise me. New renewal this year. ”
“ Love it so far! No issues with billing, customer service or payments, and awesome rewards! We have been quite happy with Bounce Energy! We also saved $100 on our first bill. ”
“ My plan is exactly as Bounce promised. No hidden fees or misleading rates. I even got a discount when signing up. I have been with bounce now for 6 months now and kept waiting for some unwelcome surprise but the great experience continues. I have been with a number of other companies and would not hesitate to recommend bounce. ”
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