CleanSky Energy - Company Information

“  Never received gift card that was supposed to be given for signing up ”

“  They charge more than double the other providers and they don't know how to run customer service. ”

“  I signed up. Received confirmation. Then got an apology email saying they were not doing business in Maryland. ”

“  I had issues with my bills and had to call customer services to get it sorted out. Tina was great, she was understanding and helped me with the refund right away. I can't thank her enough! ”

“  Talked to Tina to update account information. My info was updated & questions answered. Tina was awesome, enjoyable to talk to & most important very helpful. Customer service is lacking at a lot of places, but not with Tina at Clean Sky. Thank you Tina. ”

“  THE CONTRACT TERM EXPIRED. THANK GOD I HAD A NOTE TO CHECK THE PRICE. AFTER A 30 DAY WINDOW, CLEAN SKY WAS NO A MONTH TO MONTH CONTRACT AND THE PRICE MORE THAN DOUBLED. MENTAL NOTE CHECK YOUR RATES AND BILLS! ”

“  This company offers a low intro rate and then hopes you don't notice when your contract expires and they flip you to a rate that's about 250% higher than standard rates. Total scam and in my opinion unethical. One positive: DeMario, the customer service agent I called to cancel this highway robbery program, was nice and professional. ”

“  I was connected with Jenny called, she was a pro, explained everything and helped with the transaction go smoothly and was very helpful. ”

“  Great ”

“  They cannot accept ACH payments unless you use their proprietary site. Still cant find out how to set this up. ”

“  contacted clean sky for pricing. Jolene was very helpful, polite, experienced and pleasant. would highly recommend this company for their pricing and service. ”

“  Costumer rep, Francine,
Very helpful, made it easy to renew, ”

“  Had a chat with Evelyn for my account billing. She was amazing and awesome person with excellent knowledge about the business. She provided such a great customer service that is rare these days. She is a gem for CleanSky Energy. Her supervisor/manager should provide all they can including higher compensation raises or bonus to keep her in the company ”

“  I had signed up to get my electricity and natural gas supplies from CleanSky Energy for two properties four months ago. Somehow only the electricity accounts had been set up and nothing had been done for the gas accounts. Today, Jennifer, a supervising customer care staff member at CleanSky Energy, corrected the problem with the gas accounts and enrolled me for both properties. She will also arrange for me to get reimbursed for the extra money I have been paying to Washington Gas as a result of the earlier enrollment problem and a higher rate being used in my gas bills. Jennifer has assured me that she will personally monitor the situation to make sure today's enrollments go through and I will get reimbursed after I submit my gas bills so that they can compute how much should be credited back to my account. I am pleased with the service I received from Jennifer and her professionalism. ”

“  im paying more for gas i should have looked better at the prices i was with ugi and cant switch because it would cost me 75.00 to cancel im 72 yrs old and things are tough now,,,,ugi cost is 0.413 ”

“  I signed up for the electric service, not the gas, since their gas rate was higher than what Peco offers. This is all recorded, then they deny it. We are getting gas bills through the winter that are double what they should be. We were put on a variable plan without our knowledge, or permission. They are a scam. There is no savings here, do yourself a favor and say no thank you. When trying to cancel they'll give you the run around and say it'll take 45 days. This has been an expensive life lesson. ”

“  looking for lower prices are hard to find,,,,,when your living on ssi and a pension of 211.00 a month its very tuff,,thank you ”

“  No problems so far. Smooth transition from previous supplier & the best Natural Gas Rate I could find. ”

“  Signed up and they said it would start with my January bill? I think. I still have my old supplier. So now Ill switch to someone else for my supplier ”

“  I was suckered into getting this service. I was paying it monthly with my AEP bill. Some how when I canceled I have a $60.97 fee? Now its in collections! I knew nothing about it!!! ”