Energy Harbor, formerly known as FirstEnergy Solutions, has been serving retail electricity customers since 1997. They are a financially secure independent power producer and fully integrated retail energy provider focused on safe and best-in-class operations and financial performance. With its fleet of reliable generating resources, including substantial carbon-free generation, Energy Harbor is well positioned for long-term value creation and competitiveness in a low-carbon future and is focused on enabling a growing customer and stakeholder base to meet their environmental, social and sustainability goals.
“
AEP went up in price. Found Energy Harbor much better. No hassle change, friendly customer service, so far so good!! ”
— Diana E.
April 16th, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Saving for a rainy day
(5 / 5)
“
Very easy and quick. They explained in more detail. I had already looked and decided my option before calling . ”
— Rita
April 14th, 2023
Thanks, Rita!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Change of energy supplier from Ohio Edison
(5 / 5)
“
Easy comversion. ”
— New customer
April 14th, 2023
Thanks!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Better rates and contracts
(5 / 5)
“
I am this company about a year. Very easy to apply and get better rates. ”
— Yelena
April 14th, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
PA Switch
(5 / 5)
“
Energy Harbor had a fixed price KWH rate that was lower than others. ”
— Good Fixed Rate
April 12th, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Energy Harbor did what they promised quickly and easily
(5 / 5)
“
Their service was fast, courteous and accurate. Very professional. ”
— Tom
April 11th, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Great price!
(5 / 5)
“
Was easy to sign up,I recommended you to a friend, he signed up and also signed his mother up! ”
— Robert Berkheiser
April 11th, 2023
Wow! Thank you so much for recommending Energy Harbor!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
customer service
(5 / 5)
“
wonderful helpful and knowledgeable associate ”
— wayne
April 11th, 2023
We are so proud of how knowledgeable our reps are! Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Questions about rate increase
(5 / 5)
“
Your representative was very helpful. Gave easy to understand instructions on how to enroll online. ”
— Donna
April 11th, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Enrollment
(5 / 5)
“
Lady that enrolled me was very friendly and knowledgeable! ”
— Kenneth Sanders
April 11th, 2023
We are happy to hear!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
New customer for electric supplier.
(5 / 5)
“
The enrollment was simple and fast accepted approvement. ”
— Janet Mostyn
April 11th, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
New Customer to Energy Harbor
(5 / 5)
“
My current electric plan is expiring in May and I needed to choose to stay with them or choose a new provider. Choosing a new provider was seamless. ”
— LarryA
April 11th, 2023
We try to make our process as seamless as possible! Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Smooth Operator
(5 / 5)
“
The whole process for switching my energy supplier to energy harbor was a very smooth operation! The customer service representative was very professional and courteous. He explained exactly what I would be receiving and talked me through the whole process of signing up. He sent email confirmations and even I received information in the mail. It's now been over a month since I signed up with Energy Harbor and I can honestly say that when I think of this company, I get a positive feeling. Energy Harbor is a company that I can trust and I look forward to being their customer for the next four years. ”
— Amanda
April 8th, 2023
Thank you for trusting Energy Harbor!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
No problem
(5 / 5)
“
Everything went through with no issues. ”
— Kim
April 7th, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Review for Ben Rzepka
(5 / 5)
“
Very fast and pleasant ! Thank you ! ”
— Rzepka, Ben
April 7th, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Easy peasy change to better price!
(5 / 5)
“
It was so easy to sign up for Energy Harbor and locked in at a better price for the time period until at least after the presidential election! ”
— Debbie
April 7th, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Saving me money!
(5 / 5)
“
Easy, fast ”
— Kathleen
April 7th, 2023
Thanks!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Customer service
(5 / 5)
“
The customer service was excellent. Answered all my questions . Very professional and polite. Highly recommend you ”