Energy Harbor - Company Information




About Energy Harbor

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EGS#:

Energy Harbor, formerly known as FirstEnergy Solutions, has been serving retail electricity customers since 1997. They are a financially secure independent power producer and fully integrated retail energy provider focused on safe and best-in-class operations and financial performance. With its fleet of reliable generating resources, including substantial carbon-free generation, Energy Harbor is well positioned for long-term value creation and competitiveness in a low-carbon future and is focused on enabling a growing customer and stakeholder base to meet their environmental, social and sustainability goals.



Pennsylvania Energy Ratings Score:


( 3.6 / 5 )
Our rating criteria
All Providers Ranked From High To Low


Energy Harbor Customer Engagement

662   Reviews

618   Replies

Response Rate:
93.35 %




This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of Energy Harbor




662 Reviews and 618 Replies for Energy Harbor


Tim

(5 / 5)

  Every thing was good when signing up for my new service.

Tim Fogarty
April 6th, 2023

Thanks!

Energy Harbor Responds April 10th, 2023
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Saved!

(5 / 5)

  My 91 year old mother got caught in a clean energy plan & after her year contract expired she was paying variable rates of .17 to .21 per kwh! In her very small, very cold apartment her bills were $400-$500/mo. Glad she brought it to my attention & we switched.

KAM
April 5th, 2023

We are so happy that you are saving with us!

Energy Harbor Responds April 10th, 2023
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Compare to shop

(5 / 5)

  I was an existing customer and found a better rate with Energy Harbor. So easy to deal with and knowledgeable reps.

Glynn nixon
April 4th, 2023

Thank you!

Energy Harbor Responds April 5th, 2023
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Easy to work with

(5 / 5)

  One phone call with very pleasant and cheerful employee. Everything completed within 10 minutes.

Al
April 4th, 2023

Thank you!

Energy Harbor Responds April 5th, 2023
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Switch service

(5 / 5)

  Best rates out there.

Chuck
April 4th, 2023

Thanks!

Energy Harbor Responds April 5th, 2023
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Best Price Locked Rate and Term

(5 / 5)

  While searching for a new locked in rate with a long term and low price Energy Harbor was definitely a stand out !
Happy to have found them easily and signed up for 48 months of a locked in price. In these times of utility prices raising and fluctuating it is very comforting to have found them on the site ! Highly recommend them.

Anita Brown
April 3rd, 2023

Thank you!

Energy Harbor Responds April 5th, 2023
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Easy to work with

(5 / 5)

  I called about service and the experience was good, they were very polite and willing to work with us.

Dmc
April 1st, 2023

Do you remember the name of the rep you worked with? We would love to give them credit for your great experience!

Energy Harbor Responds April 5th, 2023
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Energy Harbor your #1 stop for electricity

(5 / 5)

  Great pricing, easy to understand terms and a comforting feeling that you made the right decision.

John L.
March 31st, 2023

Thank you!

Energy Harbor Responds April 5th, 2023
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Signup Process

(5 / 5)

  It took a long time to signup over the phone, but it seemed to work OK.

Jim
March 30th, 2023

Thanks!

Energy Harbor Responds April 5th, 2023
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satisfied

(5 / 5)

  Energy costs have skyrocketed! But we felt happy to sign on for a rate that we can live with, and it's a fixed rate for 20 months, without extra fees to be charged for various things other companies charge for.

PA Customer
March 29th, 2023

Thank you!

Energy Harbor Responds April 5th, 2023
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Great customer service

(5 / 5)

  Working over the internet was super easy. I will tell all my friends.

William
March 28th, 2023

Thanks!

Energy Harbor Responds April 5th, 2023
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Saving money on my utilities with little work on my part!

(5 / 5)

  The switch to Energy Harbor was as simple as responding to an email. They took care of everything, and so far I have saved about 20% on my gas bill.

dallenlee1026
March 24th, 2023

Thank you!

Energy Harbor Responds April 5th, 2023
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Easy to switch power provider

(5 / 5)

  Have not had any problems with switching to this provider.

Anitra
March 23rd, 2023

Thanks for trusting Energy Harbor!

Energy Harbor Responds April 5th, 2023
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Very simple and easy

(5 / 5)

  PPL provided the means to compare electric suppliers and I was able to compare prices and Energy Harbor came out on top again.

snits
March 22nd, 2023

Thank you!

Energy Harbor Responds April 5th, 2023
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Enrolment process

(5 / 5)

  It was easy to apply for Energy Harbour supplier. Price is reasonable.

Sofiya
March 21st, 2023

Thank you!

Energy Harbor Responds April 5th, 2023
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Signing up

(5 / 5)

  Customer service was very helpful and courteous when explaining the procedure. Signing up was simple, easy and fast even for an inexperienced internet user. Sign up was confirmed by email.

Paul
March 21st, 2023

Thanks!

Energy Harbor Responds April 5th, 2023

My new lower rate was applied the very next billing cycle.

Paul Replies April 5th, 2023
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Feedback on Energy Harbor

(5 / 5)

  Great rates easy to sign up

Greg
March 18th, 2023

Thank you!

Energy Harbor Responds March 20th, 2023
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Great Experience

(5 / 5)

  The Company not only have Fantastic fixed rate plans that let you lock in a rate that makes you feel comfortable with your future energy budget, but also let's you easily switch your plan if their prices do come down. Have had everyone in my family switch over to them also.

Scott
March 17th, 2023

Wow! Thank you so much!

Energy Harbor Responds March 20th, 2023
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Review

(5 / 5)

  I have both my gas and electric thru Energy Harbor. Very happy with both!

T
March 14th, 2023

Thank you for trusting Energy Harbor!

Energy Harbor Responds March 20th, 2023
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satisfied customer

(5 / 5)

  got a representative quickly and discussed my situation and she took care of it very quickly and professionally. Have been with Energy Harbor but just updated the choice for pricing.

Frank
March 14th, 2023

Thank you!

Energy Harbor Responds March 20th, 2023
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