Energy Harbor - Company Information




About Energy Harbor

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EGS#:

Energy Harbor, formerly known as FirstEnergy Solutions, has been serving retail electricity customers since 1997. They are a financially secure independent power producer and fully integrated retail energy provider focused on safe and best-in-class operations and financial performance. With its fleet of reliable generating resources, including substantial carbon-free generation, Energy Harbor is well positioned for long-term value creation and competitiveness in a low-carbon future and is focused on enabling a growing customer and stakeholder base to meet their environmental, social and sustainability goals.



Pennsylvania Energy Ratings Score:


( 3.6 / 5 )
Our rating criteria
All Providers Ranked From High To Low


Energy Harbor Customer Engagement

662   Reviews

618   Replies

Response Rate:
93.35 %




This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of Energy Harbor




662 Reviews and 618 Replies for Energy Harbor


Good Service

(5 / 5)

  Provides service for an extended period of time for a reasonable price

JT
March 6th, 2023

Thank you!

Energy Harbor Responds March 13th, 2023
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Love!

(5 / 5)

  Very easy steps and efficient, term length is always amazing!

Marcey
March 6th, 2023

Thank you!

Energy Harbor Responds March 13th, 2023
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New Customer

(5 / 5)

  So far everything has been excellent. The official was March 3, 2023. I am waiting to see my first bill. I chose the 22 month plan for a fixed rate.

RICHNLINDA
March 6th, 2023

We're confident that you'll be happy with Energy Harbor!

Energy Harbor Responds March 13th, 2023
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Easy Enrollment and Good Service

(5 / 5)

  Easy enrollment process. Didnt have to speak with anyone so that was a plus. Overall best value in my area. Lets hope it stays smooth sailing.

Adam
March 4th, 2023

It's smooth sailing with Energy Harbor!

Energy Harbor Responds March 13th, 2023
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Excellent service

(5 / 5)

  Customer service is exceptional, prices are goodwhats not to love!!

Sylvia
March 2nd, 2023

Thank you!

Energy Harbor Responds March 13th, 2023
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Swiching provider process

(5 / 5)

  The process for switching providers to Energy Harbor (electric and gas) is very easy and proficient. The offering prices have been very competitive.

John
March 2nd, 2023

Thank you!

Energy Harbor Responds March 13th, 2023
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Easy Enrollment

(5 / 5)

  This was the easiest enrollment for the best price available of any Utility company.

Connie
March 2nd, 2023

We try to make our process as simple as possible. Thank you!

Energy Harbor Responds March 13th, 2023
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all is good

(5 / 5)

  everything went smoothly

bonnie
March 1st, 2023

Thanks, Bonnie!

Energy Harbor Responds March 13th, 2023
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Excellent supplier

(5 / 5)

  Finally a supplier that doesnt scam you. There is no early termination fee, so I have renewed my contract with them 3 times each time getting a better price.

AB
March 1st, 2023

Thank you!

Energy Harbor Responds March 13th, 2023
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Lorraine

(5 / 5)

  Grt rates

Lorraine
March 1st, 2023

Thanks!

Energy Harbor Responds March 13th, 2023
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Great Experience

(5 / 5)

  I highly recommend Energy Harbor. Not only did I receive a quick response on the phone, but the representative, Victor, was more than and a pleasure to deal with. Thanks for the service .

Ed
March 1st, 2023

Thanks!

Energy Harbor Responds March 13th, 2023
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Easy and Affordable

(5 / 5)

  Energy Harbor was a fast and easy way to get much better pricing in the area! I will be switching my other property over to them as soon as I can!

Kris
February 27th, 2023

Thanks, Kris!

Energy Harbor Responds March 13th, 2023
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Good choice

(5 / 5)

  Phones answered by friendly competent personnel. Switch-over was efficient.

Satisfied
February 25th, 2023

We're glad to hear about your great experience with us!

Energy Harbor Responds February 27th, 2023
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Larry

(5 / 5)

  Found lower rate , applied and received in a timely manner

Larry
February 23rd, 2023

Thank you!

Energy Harbor Responds February 27th, 2023
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Experience in renewing with Energy Harbor

(5 / 5)

  I chose to renew with Energy Harbor because they offered a good price per kwH and a fixed term. I was fortunate to have signed with them previously and had a very favorable rate through a time of rapidly rising energy prices.

jrbolton
February 22nd, 2023

Thank you for choosing Energy Harbor!

Energy Harbor Responds February 23rd, 2023
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Amazing Value

(5 / 5)

  Had to switch utilities into my own name and was worried I couldn't get the awesome value the previous person at my residence had. I was wrong, not only did I get a amazing price point value but adding was easy.

Miktendo
February 22nd, 2023

Thank you!

Energy Harbor Responds February 23rd, 2023
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Energy Harbors Review

(5 / 5)

  Rep, Kevin, was very informative & helpful.

Candy
February 22nd, 2023

We are so happy to have Kevin on our team!
Thank you!

Energy Harbor Responds February 23rd, 2023
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Great deal for now.

(5 / 5)

  Energy harbor is very aggressive with pricing which brought me on board. Thank you.

Ken
February 22nd, 2023

Thank you!

Energy Harbor Responds February 23rd, 2023
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Painless Enrollment

(5 / 5)

  Fantastic, so easy to change my electric supplier. Answered all my questions and received an even lower rate than I expected. I would recommend them to everyone.

Connie
February 22nd, 2023

Thanks!

Energy Harbor Responds February 23rd, 2023
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Good Customer Experience

(5 / 5)

  I like the fact Energy Harbor treats existing customers equal to new customersloyalty counts a lot with me. Plus no cancellation fee for changing to better rate within your plans.

Marylou
February 22nd, 2023

Thank you!

Energy Harbor Responds February 23rd, 2023
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