Inspire Clean Energy - Company Information

“  For the Philadelphia area, there is no doubt in our minds that the clear overwhelming choice for us was Inspire Energy. We've worked with some of the other Elect Co's and Inspire is without a doubt, head and shoulders above them all in every category ”

“  Entering my 2nd.year. Slight increase this year but what isn't ? Last year my supply rate was lower than national grid on both of there rate adj. I have a 12 month contract again and there is no charge to cancel should I decide to. However I have no intention to . They have a good customer service as well. I do not understand how anyone could have an issue with this company. At least in Massachusetts it's cut and dry. You pay a set kwh rate for supply cost and lock into that for 12 months. And it lower than National Grid. Thank you Inspire Clean Energy ! ”

“  Had a great experience with the company really happy w/ my decision and the fact that my family and I are going green ”

“  I spoke with a rep on the phone about my current plan and they searched competitor rates for me. A real person that didn't read from a script was very refreshing. In Mass, you can buy power from the utility company and they are cheaper than clean energy. It can confuse people that you have to pay for energy, and also the infrastructure it takes to deliver it separately. As long as you understand that, you can better gauge the energy marketplace. I'm happy to pay a bit more for clean energy. ”

“  My bill was relatively consistent with what I had before and I got not only a gift card but a refund on my bill for what I was already doing. Highly recommend trying Inspire and getting rewarded for paying your bills and it is so simple to switch to another company offering rewards. ”

“  I didn't know that delmarva was switching my supplier and my bill shot up to over $300. I love inspire energy the unlimited plan has saved me so much money and it's such a relief to know exactly what my bill is going to be each month. Helping the environment is just an added bonus.. I suggested it to all my family and friends. ”

“  Inspire has been the best both in terms of communication and transparency. Have answered all my questions and even allow for more predictability on my monthly electricity bills. ”

“  I love my subscription with INSPIRE. I make too much money for government assistance with no children. So the stability and predictability of my bill being the same every month is great ”

“  Initially signing up was only a few clicks. Inspire took care of the rest. No verbal 3rd party authorization questions needed. After my 6 month agreement was up I called to see if I could renew my agreement for a cheaper rate. The customer service rep was very knowledgeable about the questions I had. She was able to give me another 6 month agreement for less than the renewal offer sent to me and the current rate online. My hold time was barely for a pause, the total phone call was less than 3 minutes. So far I am extremely satisfied with Inspire Energy! ”

“  I was skeptical that I would see much of a difference, but I was wrong. There is a huge difference in our bills now. It is unbelievable. GO FOR IT ”

“  very nice and thorough on explaining ”

“  Amazing product. No longer have to worry about crazy bills. All sourced from renewables. ”

“  don't know why I'm hearing so many issues we love the service just as the sales man explained was not a astronomical savings but what we where told approx. $50 a month $600 for the year with clean energy we sighed up Feb. 2020 I hope these issues are resolved ”

“  Someone knocked on the door, it was a representative who educated me on the benefits of clean energy. I did the Subscription for 12 months and was pleased with the experience. My bill was lower and the 3rd month was free too (the supply portion). I highly recommend it for anyone skeptical about the service. ”

“  I was skeptical at first and Atlantic Electric told me my first bill will be high and then I will see Inspire 12cent from the next month. I own an electric car and my last electric bill was 5 something dollars. Hope it stays this way and to be honest I am expecting 0 dollar bill this month ”

“  So far, so good. Too bad the competitive rates are 6 months at a time, but other than that - Super!
Thanks customer service for a smooth transition from my previous supplier :)) ”

“  I've been an Inspire customer since 2016. I live in NJ. The sales rep wasn't pushy or deceptive. Everything was fine until I received my October 2023 bill, which was twice my previous bill ($440). I felt there had to be some kind of mistake, perhaps because a new meter had been installed.

I called Atlantic City Electric, who sends the bills, and they said the increase came from Inspire and that Inspire was charging me 25 cents per kwh, twice what Atlantic City charges. I called Inspire and got a very pleasant Brazilian rep who said something about a change to my plan and that they were going to start notifying NJ customers by email when their plans changed. I felt this was a scam, or maybe he was covering up an internal mistake. Anyway, he gave me a 12-month fixed rate of $94 a month and a contract, and made sure I knew I could cancel at any time with no penalty, and refunded me my money from last month plus some incentives. So I'm getting back over $250.

I plan to cancel them at the end of the 12 months as this all feels odd, but I'll take advantage of the 12-month discount. Even if it was a mistake, just say "we made a mistake." Since my Nov bill went back to normal before I called, I think it was just a mistake but I'll be watching closely especially after reading about others' experiences. ”

“  A customer for 3 years. My latest 12 month contract expired and Inspire sent me an auto renewal contract with a 20% increase. I went to my utility's "shopping page" and I see them advertising a rate that is equivalent to my current rate. The rep explained that this was for new customers only. So, I cancelled and went with a competitor that gave me a rate equivalent to my current one. So....Inspire doesn't want to keep only customers, only attain new ones. It seems like a bad business model to me...... ”

“  While I had them the price was fine. easy to stay with them, was average or below the area rates for 2 years. When I switched to someone else, the harassment began. I get letters in the mail that look like collection notices until you open them and it is just a sales pitch. I get called 3-4 times a day asking me to sign back up with them. ”

“  Biggest mistake I ever made,wasn't sold on inspire energy to begin with but very pushy team at giant eagle in sarver pa was enough to put me over the edge,my electric went up almost 40 percent and had to call the pic to cancel ”