“ Poor experience with them. Some rep came to my apartment and insisted me sign the tranfer because rates were cheap and its a renewable energy. So i signed it. But for next 2 months i received highest amount bills. Thank God i moved out from there and cancelled my service ”
“
Inspire is a complete rip off!! They told me my bill will be cheaper than my current electric supplier. That was a big fat lie!!! My bill with Jcp&L monthly was around 150s to 160s, before I switched to Inspire. Now, my bill went up an additional $150.00 a month. I did not realize this for months after being with this lying deceitful company.
Something told me to check my bill and sure enough, I was as being robbed every month for $150.00 dollars. I cancelled my contract immediately on 8/30/23. Please do not sign you will be sorry later. ”
“ Signed up with Inspire on 12 month contract. Upon renewal Inspire wanted to raise my rate, which is understandable, but that were raising it higher then the transport utility would charge. ”
“ Sales person came to my house in May and told me would cost less. Fortunately njng puts the price comparison on their bill, and inspire was 13%more. I then checked jcp&l bill, and inspire cost more too, about 30%higher per kwh rate. I immediately called and cancelled both. Also called jcp&l and njng to make sure change was put through. ”
“ Doubled my bill!!!! Don't believe the hype. They will tell you they can knock your bill down to like $35 a month, but that's only one part of the charges. I can't go into all the details here because it would take too long. But don't do it, these are the highest electric bills I have ever had in my life. SCAM, SCAM, SCAM, SCAM, SCAM. My bill was twice the amount as it was before I previously signed up with them. PASS THE WORD AROUND!!! DON'T SIGN U WITH INSPIRE CLEAN ENERGY!!!! ”
“
Initially signed up with Inspire Clean Energy for 6 mo. term at a very competitive rate. Received renewal notice with very high fixed rate for 12 mo. term. Asked to cancel and received following email:
Hey B!
KC, here! I hope you are having a wonderful day so far!
B, Im sorry to hear you want to cancel your membership for 100% renewable energy! To date, Inspires members have collectively prevented 7.6 Billion lbs of greenhouse gases from entering the air - thats 1 billion lbs of coal NOT burned! I personally love helping our members decrease their carbon footprint and further their amazing impact on a plan that works for their wallets.
The great news is, on your account, youre eligible for a Fixed price of $0.0679. This plan would be price-protected for 24 months! How does that sound? Since you're already a member with us, this is an easy update. I'll give you a call, or feel free to call us at 1 (866) 403-2620. It just takes about 2 minutes to change plans.
No matter what, we absolutely value you as a member and the amazing impact on the environment since joining Inspire. If youd still like to proceed with the cancellation via email, please let me know, and I can take care of that straight away.
Warmest Regards,
KC
KC
Member Experience Specialist
866-403-2620
9am 6pm EST
Inspirecleanenergy.com
They got my attention! I called within a day of opening the email and was told I was too late and they would not honor the offer. I guess that's how they play the game, but seems kind of counter productive. It was just agitating enough that I won't do business with them again. ”
“ This review is simply based off their sales tactics. Their door to door sales pitch is being sneaky and sly. They say they know your neighbors well and will talk to your pets and act all charming to come off super trustworthy and after looking into the product it didnt seem terrible but the sales experience alone left a bad taste in my mouth that I canceled after the trial right away. After they left my house I felt so gross. I couldnt stay with them even if the trial went okay. It was just an experience that left you feeling dirty and tricked. ”
“
Signed up in BJs, should have known better.
Hard to reach anyone at this company, which is never a good sign.
But, then, after the "introductory rate," price per kwh TRIPLED!
That new rate was DOUBLE what I was paying before.
Cannot say anything good about Inspire Energy. ”
“ Beware at all costs. There pricing is a scam to get you signed up. And since there is this strange relationship with BGE and electric providers, you don't get the real information in your billings about how the supplier is charging. I had to cancel my service because they stated they could not honor the price they promised at the time of new service. They agreed not to charge a cancellation fee, but they still did. And since it's thru BGE billings... it's would be a pain in the neck to resolve. I'm just glad to free from such a shady company. And yes, there were others aspects of my dealings with them that add to their shadiness (but I'd rather not type out a full article for these bums). Good luck all. ”
“
A representative came to my door promising that my electricity bill would be reduced if I switched my electricity service to Inspire Energy. The door-to-door representative from Inspire Energy lied to me. My generation rate INCREASED by 50% after switching services.
I am a first-time homeowner, and at the time I didn't know how to read my electric bill. In NJ no matter who your provider is (PSE&G, JCP&L, or Atlantic City Electric) you are billed for service/delivery and generation. Both are based on your usage but both have separate rates. Inspire Energy, or any 3rd party generation service, is instead going to bill you for a generation but not service/delivery, which will stay with your provider and at this time can't be changed.
If you're reading this after a representative came to your door, call them back and ask them what your new GENERATION rate will be. If they give you the runaround just cancel your sign-up process.
If you're reading this after signing up and wondering why your bill is so high compare it to your old bill and see if your generation cost increased significantly.
You can cancel at any time, I just emailed them at help@inspirecleanenergy.com, didn't have to wait in line or actually talk to anyone and the CS representatives didn't give me much hassle. I also emailed JCP&L back and they implied they can also cancel 3rd party generation service as well.
Out of curiosity, I stayed with Inspire Energy for a few billing cycles after signing up thinking it was possible the JCP&L rates would increase over Inspire's. That never happened. JCP&L's rates did fluctuate but not very much. Insprie's was consistent, but it was consistently much more expensive than JCP&L's rates.
I'm all for going with 100% renewable clean energy, but this company practices deceptive marketing. There are other 100% renewable energy providers that are much more ethical. I would advise everyone to stay away from them. ”
“ Illegally has been charging me for months my father and I were both on my illuminating bell neither one of us has signed up for this company and they have been charging us for months just realized it this afternoon How can this company just illegally go onto your illuminating bell this is fraudulent 100% ”
“ When I switched back to my local energy supplier I saved $40 in distribution charges on my first bill. I was being way overcharged by Inspire. ”
“ Sankvira comes To my door asking about the pseg bill i told her its not in my name but she insists it doesnt have to be . Tells me she can lower my pseg by switching to in state sourced energy only and cut my bill in half. Bill doubles and it turns out i was switched from pseg altogether, cancelled and have to wait 1-2 billing cycles for my bill to go back to how it was . Not an honest company . ”
“
I just started living on my own at an apartment complex in Sept 2022. I am young and nave. The inspire door to door people were personable and tricked me into believing them. They seem legit with all the forms and whatever. In January of 2023 when it started, my utility bill jumped up $100. I cancelled it immediately and still have to pay since it's a "slow cancellation process". I complained again since now its $110 and waiting to hear back. They stole $210 already. I don't believe that they will cancel and I will be stuck paying $100 extra every month.
These people are evil. They take advantage of the inexperienced. It's a cruel world and Inspire makes it worse.
Cancel IMMEDIATELY! Its a SCAM!! ”
“ When I signed up I was reluctant. The gentleman promised me a $100 Gift card fajita for signing up which I never received after multiple calls. I was also told my energy charges from Inspire would be 59.99 a month on MAX . I have been charge out of the last 9 months 79.99 on average but as high as 159.98 a month. I have called multiple times to wait on hold for almost an hour to just have the call hung up. I cant even get a hold of customer service to cancel it for months now!! I have one adult one small child in a home completely energy efficient and remodeled my old electric bill before enrolling in this was half of what I am charged now. DONT WASTE YOUR MONEY ON THIS COMPANY!!! ”
“ I signed up for a monthly plan for $74.99 a month for 1 year signed contract first bill cam in was $132.25 geez guess that wasn't $74.99 called the customer service # and funny i got a women in Belize that couldnt answet my question asked to be transfered to a U.S rep and that took 15 minutes seems like she had some problems lol then the man came on i asked if he was from the U.S and guess what his answer was NOPE so guess that was a problem funny how things work when you are a world away he couldn't answer any questions either he wouldn't tell me where he was but god only know and hung up on me great customer service then called the customer service online not the one from the bill that you would think to call and finally got a U.S rep and here we go again she couldnt answer my questions either i asked her i have a contract for $74.99a month and she said yes i said y is my bill $132.25 she said i payed $6 to them this month for 30kWh i said oh i did where on the bill does it say that cause my bill says $132.25 for 370kWh and she said that was not right and i said oh so my bill and my bank account are wrong lol u kidding me and im sure u can guess what happened when i started asking more questions she hung up as well then i looked up the company to get more info and numbers and found out they have 1.6 stars out of 5 for service and 1.7 stars out of 5 for customer service and i thought that was high id give them .5 stars if i could but that isn't an option so 1 star it is PLEASE DO NOT USE THIS COMPANY hope people read the reviews before signing up and unfortunately know that this has happened i will never sign up with any other company for anything ever again hope you are proud of yourselfs ”
“ I signed up at a local grocery store with promises of my bill being the same. The bill was the same for the first 6 months and then I saw a DRAMATIC increase. My bill went from $100 monthly to $300 because my "intro offer" had expired. I called Jan 6th to cancel my services with Inspire, and was still billed for the next four months (April 2020) with inspire. I called and got confirmation numbers each time but was told that "they weren't communicating well" with our power company. Interesting. They ended up refunding me the difference that I would've paid using my regular supplier but just awful on their end. ”
“ Not only was my October 2023 bill shockingly high, they lied when I called and tried to cancel. They said they would switch me to a flat-rate promtional plan, but my most recent bill is still at almost 25 cents per kwh, twice what Atlantic City Electric charges. So I dropped them but still have to pay another full month of charges. I'm furious and confused, as I've been using them for years with no hassles. ”
“ Inspire is a total rip off. They never explained that they put me on an unlimited plan, charged me a crazy amount of money every month, and after speaking to a Pepco rep he said that I didn't use half the energy that I paid, for was gone the entire month on June and my bill never changed. Just awful, I will never use them again. ”
“ I was approached at Stop and Shop by a representative of this company. He assured me that I would receive the same rate as my current bill, which he was able to view on his tablet. I did not notice the outrageous increase for a few months. I am so angry with myself for not looking into this sooner. My bill was over $100 per month more expensive. Of course, Inspire customer service was unable to address this issue. This is fraud. ”
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