“ Members from Inspire show up at your door wearing Inspire golf shirts. Saying they can tell by looking at your electric bill if you are using fossil fuels primarily for your electric service. They say they just want to look at it and if it says basic generation service they can change it so its renewable energies. What they are not telling you it is they are changing your electric provider to Inspire Energy Holdings LLC. ”
“ Showed up at my door, looked at my electric bill and said they could do it cheaper. During the sign up process they kept speaking over the automated voice so I couldnt hear anything it was saying. Very sketchy. Looks like I lucked out after reading these reviews, guess they entered a number wrong because I kept getting emails about it. Dont do it people ”
“ I love when their employees come knocking on your door and demand to see your electric bill and threaten to send someone else out to see MY bill like Im gonna get right on that. ”
“ I was walking into the grocery store when a very pleasant young man approached me and asked me if I had received my free grocery card yet. From there we were off to the races. He fast talked every question I had, and discouraged me from reading the fine print. I put the lavish on the deal before the final signature. Scum ”
“
Initially signed up with Inspire Clean Energy for 6 mo. term at a very competitive rate. Received renewal notice with very high fixed rate for 12 mo. term. Asked to cancel and received following email:
Hey B!
KC, here! I hope you are having a wonderful day so far!
B, Im sorry to hear you want to cancel your membership for 100% renewable energy! To date, Inspires members have collectively prevented 7.6 Billion lbs of greenhouse gases from entering the air - thats 1 billion lbs of coal NOT burned! I personally love helping our members decrease their carbon footprint and further their amazing impact on a plan that works for their wallets.
The great news is, on your account, youre eligible for a Fixed price of $0.0679. This plan would be price-protected for 24 months! How does that sound? Since you're already a member with us, this is an easy update. I'll give you a call, or feel free to call us at 1 (866) 403-2620. It just takes about 2 minutes to change plans.
No matter what, we absolutely value you as a member and the amazing impact on the environment since joining Inspire. If youd still like to proceed with the cancellation via email, please let me know, and I can take care of that straight away.
Warmest Regards,
KC
KC
Member Experience Specialist
866-403-2620
9am 6pm EST
Inspirecleanenergy.com
They got my attention! I called within a day of opening the email and was told I was too late and they would not honor the offer. I guess that's how they play the game, but seems kind of counter productive. It was just agitating enough that I won't do business with them again. ”
“ Since I could not write a review until I received my first bill, here it is, my bill increased $56 per month. ”
“
Was told my bill would be lower. That I can choose my supplier. Made my current electric company out to be cheating me because they didnt tell me I could choose a supplier and use clean energy.
My bill has skyrocketed. For 2 months it was 50 bucks but after that its been 250 to inspire each month. I am canceling this ASAP. ”
“ This place is a joke. The prices are set and have nothing to do with usage, only to do with what they feel like charging on a given day. The salespeople admit they know nothing. If I log in with different browsers or devices, prices vary. I input an address with incredibly low usage vs an address with high usage 25 miles away and was given the same rate because it "calculated the usage". Hm, odd, that doesn't seem possible. It's especially not possible when they're not even looking into the account. You are not being given a special price at all. You are not being treated as an individual. They are giving out what they feel like. Also, the most common plans are 99, 114, 119, and 125. I am going to bet someone quoted you one of those numbers. ”
“ They mention a flat rate, but it only applies to the "supply" cost on your electric bill, you still have to pay the delivery/distribution charges and taxes to your normal energy provider (as indicated by their contract/terms and conditions). At least in my case, this would have resulted in my total electric bill being much more expensive than it is currently. If you happen to get coerced while you are out there, you have 3 days to rescind/cancel (at least in Maryland, may vary by state), so it should be easy enough to undo any damage. ”
“ Doubled rates after the initial period with no notification ($0.20 /kWh is ridiculous). Absolute scam of a company. Harassed me by phone and email after I cancelled asking why I did, as if it should have been any surprise. ”
“
Salesperson promised to give 50 dollars Amex just to talk to him . He said no strings attached and thT will get my gift card whether I sign up or not .
I went ahead and signed up until I realized they are crooks and out to make money off vulnerable people .
When I called
To check on my 50 dollars they apologized for the Salesman inexperience and for telling me thT I would get the gift card regardless of signing up .
The lady on the phone hit me up with language like rules
and regulations bs and when I told her thT would
Write bad review she said to go ahead and do S she didnt care .
Customers beware of this company . ”
“ My bill was relatively consistent with what I had before and I got not only a gift card but a refund on my bill for what I was already doing. Highly recommend trying Inspire and getting rewarded for paying your bills and it is so simple to switch to another company offering rewards. ”
“ A very nice person came to the door today saying a lot of stuff has been coming out in the mail, but that they understand customers have not been reading their mail. I am interested in going green, but know enough to beware. I promised to research this - which I just did. If I switched to the plan I was looking at, my cost per kWh would have increased from about 6 cents to 10 cents. Obviously, I am not doing that. Other information on the web indicates that the cost should be the same or lower. So I am definitely NOT impressed by Inspire Energy. ”
“ They are liars and scammers. My elector bill skyrocketed because of them after a sales person told me they could help lower our bill absolutely awful ”
“ Illegally has been charging me for months my father and I were both on my illuminating bell neither one of us has signed up for this company and they have been charging us for months just realized it this afternoon How can this company just illegally go onto your illuminating bell this is fraudulent 100% ”
“ The sales person who does not even introduce himself as a sales rep, misleads you to make you believe this is part of the state to become green and they are just making sure you get clean energy. LIE! You are actually signing up to a service with a lot of misled and fake information most likely from the rep who are usually very pushy and aggressive to get you to sign up. Its also very intrusive the fact that they come to your house and try to scam you as Ive had at least 7 of them come already and they wont leave! Which I feel its harassment. Unless you say a thousand times, they wont leave. You literally have to shut the door in their faces at point for them to leave you alone and leave your home. The reps dont even leave their masks on and grab your phone without even asking for permission and get really close to you. The rep also Kept asking me very personal questions such as how much I make weekly with my job and kept looking at my phone. Also he wouldnt let me read the terms of the contract that he said was just to make sure I was at least 18. Another lie!! That contract was an agreement to get the service. I could on for hours on how many Kira he said. All of the approach and service is just beyond wrong, disrespectful and a complete lie/scam. If they want to sell a service, at least come clean about and tell the truth about what your trying to sell and let the people decide on whether they want to get it or not, dont just straight up lie about it. ”
“ Got tricked by a door to door guy. Said he was with AEP and I Shiism en expecting a refined for being overcharged- he never once mentioned Inspire. He took my account number, and left. I was switched over to their service, at their rates, without even knowing it. When I caught it, I switched out- and they canceled my switch and switched me back to them. I then called them directly and told them what happened, and I have since filed with BBB and PUCO and they have followed up. If this happens to you, Id recommend getting the BBB and PUCO involved. ”
“ I was flat out LIED to by a male in BJs wholesale, Reading PA. Told me electric bill would be a flat rate 129.99 every month, no matter what. Well, that's just for the distribution charge. Total liar, electric bill is almost 300 a month now compared to maybe 150 when I just had PPL do everything. Scammed for a full year, and NOT PLEASED. ”
“ I didn't know that delmarva was switching my supplier and my bill shot up to over $300. I love inspire energy the unlimited plan has saved me so much money and it's such a relief to know exactly what my bill is going to be each month. Helping the environment is just an added bonus.. I suggested it to all my family and friends. ”
“ DO NOT ENROLL IN INSPIRE, especially if you live in Maryland. You are paying for nothing. My bill this past month was $188 for electric charges to Pepco and $430.98 to inspire for supply charges. YOU DO NOT NEED a 3rd party supplier - INSPIRE - in Maryland. Pepco has informed me my total bill for electricity would only be $188, no charge for "supply". Basically I am paying $488 to Inspire for NOTHING! ”
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