“
Very helpful consultant. Answered all of my questions very patiently. Quite professional and knowledgeable. ”
— Linda K
January 19th, 2022
Thanks for the great review, Linda. We're pleased to know that you are happy with our service and look forward to doing business with you for many years to come!
Billing and Account Management
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(5 / 5)
Thank you Abigail
(5 / 5)
“
Abigail helped with my billing charges. Shes very professional and very helpful. I recommend this company. Thanks! ”
— Awesome company
January 17th, 2022
Thanks for placing your trust in us. Were happy that Abigail was able to help you. We look forward to your business, and thank you for the 5-star review!
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(5 / 5)
Thank you Abigail
(5 / 5)
“
Abigail helped with my billing charges. Shes very professional and very helpful. I recommend this company. Thanks! ”
— Awesome company
January 17th, 2022
Thanks for placing your trust in us. Were happy that Abigail was able to help you. We look forward to your business, and thank you for the 5-star review!
Billing and Account Management
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(5 / 5)
Thank you Abigail
(5 / 5)
“
Abigail helped with my billing charges. Shes very professional and very helpful. I recommend this company. Thanks! ”
— Awesome company
January 17th, 2022
Thanks for placing your trust in us. Were happy that Abigail was able to help you. We look forward to your business, and thank you for the 5-star review!
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(5 / 5)
Clean sky energy has great rates!
(5 / 5)
“
I just recently switched to clean sky energy it was a very simple process changing electric companies so far Im very happy! ”
— S Harvey
January 15th, 2022
Thanks for the review, S Harvey. Were so glad to hear that getting your enrollment process was as easy as we intend it to be. We got you from here! Thanks for the five-star review!
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(5 / 5)
First time
(5 / 5)
“
It was quick & easy. ”
— Linda
January 13th, 2022
Thats awesome to hear, Linda! Were glad to know that we were able to meet your expectation and look forward to providing you with great service!
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(4.6 / 5)
decent energy billing company for the start.
(4.6 / 5)
“
When you're a new grad like me. The prices here is pretty decent. ”
— Koi
January 13th, 2022
Hi Koi, thank you for your review. We strive to provide our customers with great service and affordable rates! We are honored to be your electric supplier and look forward to doing business with you for many years!
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(1 / 5)
Not recommend
(1 / 5)
“
My husband and I are on a very fixed income. After awhile our bills skyrocketed! They said our contract ran out. They never informed us of that! I called in December and the lady assured me the bill would be much less. It was 70$ higher than our December high bill! These people took food off our table! Would not recommend at all ”
— Darlene
January 13th, 2022
Thank you for your review, Darlene. We truly apologize for any inconvenience you may have experienced. Our goal is always to ensure that our customers have a positive experience. It is never our intention for customers to have a high rate. Your feedback has been escalated to our customer concerns department. Please contact them at your earliest convenience at customerconcerns@cleanskyenergy.com with your name and phone number to be added to our Do Not Contact list to ensure you are contacted by any entity representing CleanSky Energy. We look forward to hearing back from you.
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(1 / 5)
Awful, Awful!!!
(1 / 5)
“
I went with this company to save money did a 6 months contract, NEVER received any reminders of contract being completed and they just went and doubled my rate so all the money i saved i lost, did nothing to try and resolve or compensate for what they did, save yourself the headache DO NOT USE THIS COMPANY ”
— Tracy
January 10th, 2022
Hello Tracy. We regret to hear your experience was anything less than exceptional. We certainly understand how important savings and low costs are. We would be happy to discuss your account and review available options to reach a resolution. Please connect with us at CustomerCare@CleanSkyEnergy.com. Were always here to help and look forward to hearing back from you. Have a great day!
Billing and Account Management
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(4.6 / 5)
Mery
(4.6 / 5)
“
Very helpful and explanatory, professional. Never had such a good experience with a customer. rep before. Thank you mery. ”
— nancy
January 6th, 2022
We're so glad to hear that Mery was able to assist you. Thank you for taking the time to share your experience. We hope to serve you for many years to come. Have a great day!
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(5 / 5)
PA Energy Ratings
(5 / 5)
“
I was happy for the promotion and the reduced rates offered to me. Thanks ”
— Sorie Ibrahim koroma
January 5th, 2022
Hi Sorie, thank you for your review. We strive to provide our customers with great service and affordable rates. We appreciate you for choosing CleanSky Energy. We look forward to your business!
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(5 / 5)
Re enrollment
(5 / 5)
“
This was awesome! Team member was pleasant,knowledgeable &efficient ”
— Kate
January 5th, 2022
Thank you for your kind words, Kate! Customer service is important to us. We are happy to hear that you were pleased with your service! We appreciate the awesome 5-Star review. Have a great day!
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(4.4 / 5)
Electric
(4.4 / 5)
“
Rovis was polite and well informed ”
— Linda
January 5th, 2022
We are happy that Rovis was able to assist you, Linda! We appreciate your business and we're thankful for amazing customers like you. We look forward to being your supplier for many years to come.
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(1 / 5)
Drastically raise your rates after initial 3 month contract.
(1 / 5)
“
Rate went up to .16 per kilowatt hour for Dec 2021. PPL is currently at .095. After end of initial contract rate went to a variable rate per snot on the phone that I talked to.
Supposedly they sent out two letters to let me know all this, but I don't recall getting them. I asked if they had my phone#. They said yes but they don't call about this for some reason. Asked if they could do anything to help me on the bill. The only offer was to stick with them and they would retro fix this. I'm not that stupid. ”
— Terrible company!! Many negative reviews!!!
January 3rd, 2022
Thank you for your review. At CleanSky Energy we strive to provide the best experience we can for our customers. Our intentions are never to keep any of our customers at a higher rate. I was not able to locate your account. Your feedback has been escalated to our customer concerns department. Please contact them at your earliest convenience at customerconcerns@cleanskyenergy.com. We would like to learn more about your specific situation and make things right. We look forward to hearing back from you.
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(1 / 5)
Scam operation and won't stop calling
(1 / 5)
“
This company won't stop calling my home. over the past month we have been called over 20 times. We do not answer calls from anyone we don't know or suspect to be scammers. This place calls with at least 10 different phone numbers from all over the country and won't let up. I answer one call from them last week to hear a male voice with an extremely heavy accent that I believe was from India. I tried to tell him to stop calling my home and harassing us and he continued with his sales pitch. When interrupted and told not interested I was told "you have to sign up or you will go to prison."!! Upon which I told him where to go in no uncertain terms and hung up the phone. 4 hours later another call from the same company. I plan on reporting this company to the State of Massachusetts for harassment, and breaking both state and federal laws. I should not be getting any calls from this place, our phone number is on both the state and federal do no call list. Enough already with these tactics, threats from the company. We keep blocking the numbers that they call from and they just call from a different phone number. I would personally classify this business as a scam operation. Respectable businesses do not function in this manner. ”
— Furious from Billerica MA
December 20th, 2021
Good afternoon. Customer service is important to us and we regret that your experience has been unfavorable. Our goal is to ensure that all our prospective customers have a positive experience. Your concerns have been escalated to our Customer Concerns department. Please contact them at your earliest convenience and refer to this review at CustomerConcerns@cleanskyenergy.com. Please also provide us with your contact information so that we can add you to our internal do not contact list to prevent you from being contacted in the future by any entity representing our service in the future. We look forward to hearing back from you.
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(1 / 5)
Sign up
(1 / 5)
“
This is a scam, i never ever signed up with them, i don't know how they my information, if they don't refund my money I'll have to take legal action. ”
— Mou
December 18th, 2021
Thank you for your review, Mou. This is not at all the type of customer experience that we would want you or anyone to have. We would like the opportunity to review your issue to reach an amicable resolution. Please contact us with your account information at CustomerCare@CleanSkyEnergy.com. We look forward to hearing back from you. Have a great day! <br />
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(1.4 / 5)
I THOUGHT PRICE GOUGING WAS ILLEGAL IN OHIO UNDER THE PUCO'S WATCHFUL EYE?
(1.4 / 5)
“
Dominion Energy Ohio included these Buffoons as a participating supplier for Customers enrolled in their Energy Choice program. When I received my most recent bill dated December 6, 2021, the shock I endured from this obvious error made by a disgruntled employee banging keys in accounting, I damn near fell out of my chair. My bill had doubled the previous months dollar total, but reflected only a ma art of the morning, it became obvious Clean Sky energy should never have been considered a viable supplier by Dominion Energy. Clean Sky increased my cost per MCF a staggering 52.05% over the rate I was charged at the beginning of 2021 and the total fees Clean Sky Energy invoiced on my last statement had a dollar amount for their portion alone, greater than my monthly invoice totals from April thru November 2021. These included Dominion and Clean Sky racketeering's collective fees. There can be no justification or feasible explanation for what I found so in closing I would urge those enrolled in Dominion Energy Ohio's Energy Choice Programs to be vigilant in reviewing their Monthly Statements. Fortunately for me, this is the last invoice I'll receive from these Utility Buffoons negating their ability to darken my mailbox and taint my disposition for the day. God Bless ”
— Big Rich
December 15th, 2021
Thank you for your review, Rich. Our goal is always to ensure that our customers have a positive experience. Please contact us at your earliest convenience with your account information and refer to this review at CustomerConcerns@cleanskyenergy.com. We would like the opportunity to at least review your issue to reach an amicable resolution. We look forward to hearing back from you.
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(1 / 5)
Spam Callers
(1 / 5)
“
They blow up my phone on multiple phone id's ive blocked 4 numbers so far and id never go to them anyway after all the harassing phone calls all hours of the day ”
— Lar
December 2nd, 2021
Thank you for your review, Lar. It concerns us to hear about your experience. Allow me to begin by assuring you that we take these types of complaints very seriously. Please send us your contact information at CustomerConcerns@cleanskyenergy.com so that we can add you to our internal do not contact list to prevent you from being contacted in the future by any entity representing our service in the future. We look forward to hearing back from you.
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(5 / 5)
Easy.quickly. professional.
(5 / 5)
“
Good.reliable ”
— Arthur
November 24th, 2021
Wow! Arthur, it sounds like you are happy with our service. It means so much when our best customers share their experiences. We look forward to being your supplier for many years to come.
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(5 / 5)
Donna LeMay
(5 / 5)
“
I had a great experience there. I tell all my friends about it and how close to home it is. People are very friendly there too! ”
— Donna M LeMay
November 19th, 2021
Were happy that we were able to help you, Donna. Thanks for placing your trust in us and your willingness to share. We look forward to your business and serving you for years to come!
