Energy Harbor - Company Information




About Energy Harbor

Energy Harbor Logo

EGS#:

Energy Harbor, formerly known as FirstEnergy Solutions, has been serving retail electricity customers since 1997. They are a financially secure independent power producer and fully integrated retail energy provider focused on safe and best-in-class operations and financial performance. With its fleet of reliable generating resources, including substantial carbon-free generation, Energy Harbor is well positioned for long-term value creation and competitiveness in a low-carbon future and is focused on enabling a growing customer and stakeholder base to meet their environmental, social and sustainability goals.



Pennsylvania Energy Ratings Score:


( 3.6 / 5 )
Our rating criteria
All Providers Ranked From High To Low


Energy Harbor Customer Engagement

665   Reviews

618   Replies

Response Rate:
92.93 %




This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of Energy Harbor




665 Reviews and 618 Replies for Energy Harbor


Awesome

(5 / 5)

  Good

Richard Adams
June 9th, 2023

Thanks!

Energy Harbor Responds June 30th, 2023
Billing and Account Management
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How likely are you to recommend
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Electric

(5 / 5)

  So far good

Harry
June 9th, 2023

Thank you!

Energy Harbor Responds June 30th, 2023
Billing and Account Management
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How likely are you to recommend
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kwade

(5 / 5)

  The staff was courteous and friendly

Kevin Wade
June 9th, 2023

Thanks!

Energy Harbor Responds June 30th, 2023
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Switch

(5 / 5)

  Very quick and easy

Review
June 9th, 2023

Thank you!

Energy Harbor Responds June 30th, 2023
Billing and Account Management
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How likely are you to recommend
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Enrollment

(5 / 5)

  Very easy to navigate web site

vc
June 9th, 2023

Thank you!

Energy Harbor Responds June 9th, 2023
Billing and Account Management
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How likely are you to recommend
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Enrollment

(5 / 5)

  Enrollment was easy

Mjn
June 8th, 2023

Thanks!

Energy Harbor Responds June 9th, 2023
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Excellent

(5 / 5)

  Outstanding

Janet R Kagey
June 7th, 2023

Thank you!

Energy Harbor Responds June 9th, 2023
Billing and Account Management
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How likely are you to recommend
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Energy harbor review

(5 / 5)

  Originally with energy harbor at over Eleven cents per kWh. Went ohio.gov website and renewed at 6.77 per kwh

Cindy Roach
June 7th, 2023

Thank you!

Energy Harbor Responds June 9th, 2023
Billing and Account Management
Customer Service
How likely are you to recommend
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Very happy

(5 / 5)

  They were very fast and efficient and got great rates!

Andrea
June 6th, 2023

Thanks!

Energy Harbor Responds June 9th, 2023
Billing and Account Management
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How likely are you to recommend
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32 month plan

(5 / 5)

  Easy setup.Waiting for first billing to check out further.

William Ujek
June 6th, 2023

We're sure you'll be happy!

Energy Harbor Responds June 9th, 2023
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Easy registration

(5 / 5)

  Very easy

Cjh
June 6th, 2023

Thank you!

Energy Harbor Responds June 9th, 2023
Billing and Account Management
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Easy way to energy cost savings

(5 / 5)

  The sales reps answered my questions, and thoroughly explained the process of choosing energy harbor as my provider.

WCM
June 6th, 2023

We happy to hear this! By any chance do you remember the name of your rep? We would love to give them credit for your experience!

Energy Harbor Responds June 9th, 2023
Billing and Account Management
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Good experience

(5 / 5)

  Signup was easy and Im looking forward to saving money each month.

Dubliner
June 6th, 2023

Thank you!

Energy Harbor Responds June 9th, 2023
Billing and Account Management
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Energy Harbor

(5 / 5)

  I got lowest price Electric provided for my service. Thanks

Larry Ball
May 29th, 2023

Thank you for trusting us!

Energy Harbor Responds June 9th, 2023
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Happy so far

(5 / 5)

  I already have Energy Harbor and so far their rates are very competitive.

Linda
May 26th, 2023

We try to be as competitive as possible!

Energy Harbor Responds June 9th, 2023
Billing and Account Management
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Extremely satisfied

(5 / 5)

  So easy to pick and choose a provider and from start to end very satisfying and very professional

MM
May 26th, 2023

Thank you!

Energy Harbor Responds June 9th, 2023
Billing and Account Management
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How likely are you to recommend
Order Experience
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i just signed up and awaiting to begin the service

(5 / 5)

  The signup was very easy. Click, click and I am now going to use their service with my next billing cycle

HerbN
May 26th, 2023

Thanks!

Energy Harbor Responds June 9th, 2023
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enroll in your energy supplier

(5 / 5)

  I had a wonderful guy who helped me!!! The price for my electric was great!!!

cheryl
May 26th, 2023

Thank you!

Energy Harbor Responds June 9th, 2023
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Great Rates

(5 / 5)

  Best rates I could find for long period.

Tom
May 26th, 2023

Thanks!

Energy Harbor Responds June 9th, 2023
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Energy Service

(5 / 5)

  Enrollment was easy and efficient

John
May 26th, 2023

Thanks!

Energy Harbor Responds June 9th, 2023
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions



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